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Grinwald Ford

Watertown, WI

4.8
663 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 663 reviews

March 23, 2018

Thank you! Thank you Chad Wickert for everything you did to help me get my car. It was so awesome that you came in on your day off to work with me. I know it too More

by Karen K Wagoner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Wickert
Apr 25, 2018 -

Grinwald Ford responded

Thank you for sharing your experience! Chad is a very important part of our team here and we are so glad you noticed that. We appreciate your business!

March 23, 2018

Disappointed I brought my Edge in with a few issues. I do not ser anything repaired. I bought the car there so I figured I would have it serviced there. Now I feel More

by donaldpmsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The stated all they did was updated the computer and that was warranty work.
Apr 25, 2018 -

Grinwald Ford responded

Sorry to hear about your experience! We would love to talk to you about the details leading up to this. Please call us at 920-261-1800. Thank you

March 22, 2018

Always excellent!! Purchased many vehicles over the years and always treated with platinum service for the buying of a vehicle to the servicing of them. It's the BEST P More

by EDDIE JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Munzel
Apr 25, 2018 -

Grinwald Ford responded

Thank you for taking the time to leave a review! Your business over the years is greatly appreciated.

March 20, 2018

Pleasant, transparent, and smooth process! I recently had the best experience purchasing a car from Grinwald! Bill was responsive, thorough, honest, and friendly. He facilitated the transaction More

by nkitzrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maron
Apr 25, 2018 -

Grinwald Ford responded

Thank you so much for your feedback! We are so happy to hear your experience here was a great one. We feel we have a pretty wonderful team here and we are glad you saw that. Enjoy your new vehicle.

March 16, 2018

Get the job done right and care about the customer Alway likes the dealership. Feelingly people that take care of customer. Been in business a long time serving the community and more. I come 50 m More

by Davidmheins
Recommend Dealer
Yes
Employees Worked With
Todd Loeber
Apr 25, 2018 -

Grinwald Ford responded

We appreciate the feedback and thank you so much for being a loyal customer of Grinwald Ford!

March 15, 2018

Oil change/rotate tires Service is alway friendly and prompt, I know this sounds funny but it would cost me more to change the oil myself plus you still need to deal with the More

by eagleridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Munzel
Apr 25, 2018 -

Grinwald Ford responded

Thanks for the positive feedback! Your business is appreciated.

March 14, 2018

Excellent service We were looking for a particular car and Grinwald Ford found it for us at the right price. We would highly recommend this dealership for all their c More

by Dgrnt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maron
Apr 26, 2018 -

Grinwald Ford responded

Thank you for your feedback. We appreciate the kind words and are happy to hear your experience was a great one. Thanks again!

March 14, 2018

Amazing service We finally bit the bullet and decided it was the right time for us to buy a truck. We found the perfect one, took it for a test drive and fell in love More

by Sthao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maron
Apr 26, 2018 -

Grinwald Ford responded

Thank you for taking the time to leave us a review. Your business is greatly appreciated, enjoy your new truck.

March 14, 2018

Was professional and plesant transaction The group at Grinwald was expedient, professional, and fair. They were timely in getting back to us, respected our time , and they are a mile above More

by bhanson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Wickert
Apr 26, 2018 -

Grinwald Ford responded

Thank you for the feedback. We are so happy you are loving your vehicle and your experience here was a good one. Thank you for stopping in!

March 14, 2018

John Munzel was great to work with!!! I felt like the Customer Comes First with Grinwald. I always have when dealing with them. They always took care of everything. Having a Loaner Car More

by JDITTMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Munzel
Apr 26, 2018 -

Grinwald Ford responded

Thank you for your feedback! John Munzel is a great part of our team and we are happy you experienced that. Your business is greatly appreciated.

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