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Griffin's Hub Chrysler Jeep Dodge Ram

Milwaukee, WI

4.5
400 Reviews
Driving down South 27th Street in Milwaukee, our expansive car lot and prominent modern building stand out like a beacon. More than the hundreds of new and used vehicles you'll find for sale here, you'll discover that Griffin's Hub is a family-owned and operated dealership that strives first and foremost to create a welcoming, hassle-free environment for each of our customers. Since 1998, Griffin's Hub Chrysler Jeep Dodge Ram has been a Milwaukee dealership run by the Griffin family. Serving the local community as well as surrounding areas including Glendale, Waukesha, and Franklin, our team is fully committed to being the go-to dealer for the best-built vehicles on the market today. Whether you're looking for a top-performing modern muscle car like the Dodge Challenge, a family-friendly vehicle like the Chrysler Pacifica, or a hardworking truck like the Ram 150, our new vehicle inventory has what you need.
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5700 S 27th St

Milwaukee, WI

53221

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Showing 400 reviews

May 25, 2024

I was always treated with the highest respect matter what service advisor I had. Joe J was awesome to work with as always thank you More

by D.JAECKEL67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Oil change & tire rotation with appointment was completed within an hour; as expected. Pleasant waiting area with complimentary refreshments is a very nice touch. More

by 4wesolowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Dirty weel covers put on the back seat not in the cargo area .Tire pressure not checked More

by BIGJIM558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Paterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

I was in and out for my oil change appointment in an acceptable amount of time. All employees were very friendly and said hello and I did not feel pressured to have any additional work/maintenance done More

by sommergirl99
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Dionicio Belmares
May 24, 2024

Great service department. Every time I get one of my cars serviced it gets done right. More

by gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Very nice and friendly staff, completed all scheduled work in a very timely manner. A++ More

by adre93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Johnny was terrific. He treated me and made sure I was taken care of. He also made sure my care was gone in a quick time. More

by LHART312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
May 22, 2024

Eric Patterson was amazing! !! Very helpful and greeted me with a smile. I will definitely be going back More

by bigboomxxxsra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Friendly people and they keep you updated on how things are going. I would recommend them More

by marykaygerard
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Woody Kroeker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Alois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Trey is a horrible evasive confrontational incompetent service writer. Only answers with vague nonanswers. Doesn’t seem to know anything about cars. I had a 10:00am appointment and it took 6 hours to diag More

by karlksuek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trey
May 23, 2024 -

Griffin's Hub Chrysler Jeep Dodge Ram responded

Good Afternoon Karl, Thank you for your feedback. We understand that after it was determined that you needed your fuel pump replaced, and you declined to do the work at Hub, you asked a number of technical questions. Specifically, regarding the process the technician took to diagnose the problem—since there weren’t any codes in the system in regards to your fuel pump needing to be replaced—and even asked for the print out of the stored codes in the system. We are sorry you were not able to receive the procedure information from Trey on how to go about replacing the fuel pump, but we are glad our technician was able to give you a more thorough breakdown of the process. A service advisor’s role is to make sure everything is communicated between the technician and the customer, but we don’t expect an advisor to have instant knowledge on every repair process, for the technicians are the ones who vigorously go through those procedures every day. If you have any other questions or concerns, please contact our Service Manager, Taylor Collins, at 414-937-5606 or tcollins@griffindodge.com

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