Griffin's Hub Chrysler Jeep Dodge Ram

Absolutely Phenomenal Experience & Continued Service!!!!! I came to this dealership after SEVERAL bad experiences at numerous other dealerships. Upon entering the dealership initially, I was welcomed by sever I came to this dealership after SEVERAL bad experiences at numerous other dealerships. Upon entering the dealership initially, I was welcomed by several employees. Upon purchasing my vehicle, I never felt pressured or uncomfortable. The entire buying experience was relaxed and I was able to make my decision without any pressure, including not buying if I do chose! Since then, I've returned for all the service appointments, maintenance, and anything else to fix my vehicle! When it was broken into, I didn't know who to turn to, and my salesman, Woody, urged me to rush to the dealership. They quoted me the cheapest quote to fix the broken window AND fix all the damage, as well as detail my jeep to ensure it came back to me in the condition it was BEFORE the break in. I have received exceptional service from this dealership, and specifically my salesman, Woody, I recommend them to anyone who will listen. Every time I walk in, it feels more like family than anything. I love it. More

Smooth used car buying experience! Great experience working with my Sales Consultant, Woody Kroeker, buying a 2011 Volvo S40 T5 R-Design. Woody was a class act, very kind, and pressure- Great experience working with my Sales Consultant, Woody Kroeker, buying a 2011 Volvo S40 T5 R-Design. Woody was a class act, very kind, and pressure-free! All paperwork and history on the vehicle with a very transparent sales approach. The vehicle was fully washed, waxed, and detailed for my return visit to purchase! Nothing fancy or distracting from the dealership as a whole- just an upfront hassle-free experience! More

Best customer service I gave this rating because of the service and employees that work @ this dealership. Woody Kroeker was so wonderful@ his job. He definitely made sure I gave this rating because of the service and employees that work @ this dealership. Woody Kroeker was so wonderful@ his job. He definitely made sure we found something that fits our budget and comfortable for me & my family. Woody also send me Birthday cards which I think that so amazing. I couldn't ask for better service. I visit Woody every chance I get when I get my oil change. Thanks for the good service Woody. More

Good experience I was searching for a used Jeep Wrangler and stumbled across a Griffins Hub dealership listing on Truecar.com. When I called to inquire if the Jeep wa I was searching for a used Jeep Wrangler and stumbled across a Griffins Hub dealership listing on Truecar.com. When I called to inquire if the Jeep was still available, Sales Consultant Woody Kroeker informed me that the vehicle was still available and promptly went outside to text me pictures so I could see any blemishes myself. I made an appointment with Woody to test drive the Jeep later that night. After a short negotiation, we agreed on a price. In addition to Woody's great service, I found the interest rate they found for my loan to be very low! The rate for the used jeep was far less than my recently purchased new F150 Platinum Ford. Even though I live in the Chicago area, I wouldn't hesitate to work with this dealership and salesman Woody again! More

Woody is a great saleman!!!!!! I came in to buy a replacement vehicle because my Durango was totaled. Woody showed me several cars, with absolutely no pressure. He told me to choose I came in to buy a replacement vehicle because my Durango was totaled. Woody showed me several cars, with absolutely no pressure. He told me to choose what was the best vehicle for me. I chose a Jeep Cherokee and I could not be happier with my choice. I totally recommend seeing Woody and Dennis Weide in finance. This experience was totally a great one. More

Too many chances I leased a car from Hub in 2014. As the lease came to an end, I was looking for another car at the same payment. The salesman couldn't find anything I leased a car from Hub in 2014. As the lease came to an end, I was looking for another car at the same payment. The salesman couldn't find anything for my payment without asking for $3000 down. Also the manager was not helpful to the salesman when he had a computer issue so that meant I was waiting for a long time. Not helpful or friendly. I went to another dealer and got a better car for no money down and same payment! They were actually eager to help me so definitely will not be coming back. Also their service dept is bad. I went to pick up a part and none of the 4 service people came to ask me if I needed help so I waited in line 15 min while I waited for the 1 service person that was already helping someone. The others just stood there and never came and tried to help me, they were just loudly complaining about a co worker. Then waited another 10 min for the cashier. So a 5 min pick up lasted 25 minutes. Terrible. More