
Griffin's Hub Chrysler Jeep Dodge Ram
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 498 reviews
Service personnel great. Clean waiting area with good snacks while you wait. Personal keeps you updated Clean waiting area with good snacks while you wait. Personal keeps you updated More
Quick service. Very kind counter person. I loved that they took the time to put a seat cover and floor mat down. Very kind counter person. I loved that they took the time to put a seat cover and floor mat down. More
Communication about my car repair after an accident was very poor. My car was held hostage because insurance wasn’t paying the final invoice…only to find out it was Griffin who hadn’t sent the final invoic very poor. My car was held hostage because insurance wasn’t paying the final invoice…only to find out it was Griffin who hadn’t sent the final invoice to the insurance company. We will be looking for new insurance provider and probably a new service center…which is a shame because we purchased our last new car at Griffin and will be shopping again in a year or so. I think Griffin has lost us as a customer. More
It’s near by and friendly staff and knowledgeable my car was fix as soon as possible was fix as soon as possible More
The techs were friendly and helpful. It was our first experience and we will definitely be coming back when we need future work done. It was our first experience and we will definitely be coming back when we need future work done. More
Hello. I had a question why we did this review. I saw all customers suffering in fact and in google reviews and nothing solved. I sent my I bought a 201 I had a question why we did this review. I saw all customers suffering in fact and in google reviews and nothing solved. I sent my I bought a 2018 grand Cherokee from home someone and after one month I found overheating. I asked for diagnosis because the cooling fan stopped running after 2 big mechanics said it’s not the fan it’s something an electric you need to go to dealership they will give you the right diagnosis. I asked them for that . And I explained that I just bought the car and I need to diagnose and if I fond something expensive I will just pay for the diagnostic test and then I’ll sell it as is or trade with a new car. If I find something decent I’ll make fix it with you plus all . Maintenance the car need and I will keep the car for a while. A couple hours later they told me it’s the fan 😀🙄 all mechanics in The neighborhood said it’s not the fan after the test it and it’s something in Electric you need the dealer computer they will give you the right diagnosis so automatically I trust it for them and I fix the fan plus extra work cost me 3000+ plus one day after I found the same issue overheating 🥵. I went to the dealership again. They said we understand your problem and we will take care of that. I said OK please fix it. I don’t wanna spend any extra more money. I told you from beginning . Five day after they said, we use someone from other dealership to help our electrician because he can’t find what the problem and he discover some stuff and you will just be for the parts and we will take care of the labor diagnostic. They keep it more than 2 weeks and asked me for extra 1500$ plus and some bad stories after and because I have no time to deal with the unreasonable employees just . And after I went there and asked for the manager they took me to the same person he has no authority to solve and he just west your time until you feel let me get out of here first and last time. The good point after he made something like 180 or 200$ Discount and I pay like 1300+ something they said it’s fixed now I hope this time it’s fixed because I need to now who’s the expert from outside the dealership who helped them and give them right diagnosis at least deal with him in the future Thanks More
Great service, only dealership I will let service my car. my rep was the best my rep was the best More
I bought this car from this dealership and I’ve had all my service done at your dealership over the years, I have a lot of confidence in your company, it may have a little more expensive but I always knew my service done at your dealership over the years, I have a lot of confidence in your company, it may have a little more expensive but I always knew everything would be done right, I never regretted my decision, all your are first rate and very informative with whatever work needs done. The service advisor I dealt with this time was very considerate of me and helped me make my decisions I needed to make his name is “Johnny” Belmares! Thank you for your fine dealership! Keep up the good work!! More