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Griffin's Hub Chrysler Jeep Dodge Ram

Milwaukee, WI

4.5
402 Reviews
Driving down South 27th Street in Milwaukee, our expansive car lot and prominent modern building stand out like a beacon. More than the hundreds of new and used vehicles you'll find for sale here, you'll discover that Griffin's Hub is a family-owned and operated dealership that strives first and foremost to create a welcoming, hassle-free environment for each of our customers. Since 1998, Griffin's Hub Chrysler Jeep Dodge Ram has been a Milwaukee dealership run by the Griffin family. Serving the local community as well as surrounding areas including Glendale, Waukesha, and Franklin, our team is fully committed to being the go-to dealer for the best-built vehicles on the market today. Whether you're looking for a top-performing modern muscle car like the Dodge Challenge, a family-friendly vehicle like the Chrysler Pacifica, or a hardworking truck like the Ram 150, our new vehicle inventory has what you need.
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5700 S 27th St

Milwaukee, WI

53221

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Showing 402 reviews

May 22, 2024

Trey is a horrible evasive confrontational incompetent service writer. Only answers with vague nonanswers. Doesn’t seem to know anything about cars. I had a 10:00am appointment and it took 6 hours to diag More

by karlksuek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trey
May 23, 2024 -

Griffin's Hub Chrysler Jeep Dodge Ram responded

Good Afternoon Karl, Thank you for your feedback. We understand that after it was determined that you needed your fuel pump replaced, and you declined to do the work at Hub, you asked a number of technical questions. Specifically, regarding the process the technician took to diagnose the problem—since there weren’t any codes in the system in regards to your fuel pump needing to be replaced—and even asked for the print out of the stored codes in the system. We are sorry you were not able to receive the procedure information from Trey on how to go about replacing the fuel pump, but we are glad our technician was able to give you a more thorough breakdown of the process. A service advisor’s role is to make sure everything is communicated between the technician and the customer, but we don’t expect an advisor to have instant knowledge on every repair process, for the technicians are the ones who vigorously go through those procedures every day. If you have any other questions or concerns, please contact our Service Manager, Taylor Collins, at 414-937-5606 or tcollins@griffindodge.com

May 22, 2024

I told my husband the wrong day and they still fit him in. I was very happy he didn’t have to waste his time and come back the next day More

by daytonsgrandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dionicio Belmares
May 22, 2024

Very professional and accurate I will definitely recommend to family and friends. They’d did the job in very timely manner. More

by abelchairez16
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Salesman Edwin and finance manager were excellent. I would definitely come again and make recommendations to friends. More

by Bridgit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Shackelford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Wonderful service and fast ,Was out in a jippy. Everyone was very friendly . Will tell family and friends 🧡 More

by Sapphire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel the guy with the smooth skinon his face 😄
May 20, 2024

I love the dealership. I wouldn’t change it for the world. Great customer service. More

by TIERA.GRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Shackelford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

I had had outstanding service there. A continuing problem exists with right rear wheel and tire. That's it for now. More

by saxon1898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Clean, time spent in garage was minimal, appointment was on time, service man was helpful. More

by SJBOWMAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Very professional experience. Salesman took the time to set up a lot of the electronic features for an old guy like me. More

by TOPHERMAR50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Aicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

The young men were very courteous and service great. Never had any issues. And they were telling me about a issue that should be watch and taken care of in the future More

by poundcake0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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