Griffeth Ford

Excellent and fast service! I would not trust anyone else to service my vehicles. Thank you Griffeth Ford. I would not trust anyone else to service my vehicles. Thank you Griffeth Ford. More

The past couple months we’ve been researching in the county as well as downstate to upgrade one of our vehicles. We decided to purchase new from Griffith Ford because they had the pick-up we wanted at a county as well as downstate to upgrade one of our vehicles. We decided to purchase new from Griffith Ford because they had the pick-up we wanted at a reasonable price in today’s world, as well as Ford’s very low interest rate being offered. This is the 4th vehicle we’ve purchased through Griffith, and the 3rd time working with Jordan and we have had a positive experience each time. We would recommend them as well as return again ourselves. More

Great Place, Fast Service and Friendly People make Griffeth Ford the place to go! Bought many trucks there. Thank you Griffeth Ford the place to go! Bought many trucks there. Thank you More

I will buy every vehicle in the future from Griffeth. They are kind, hardworking and we go above a beyond to make something work for you. Thank you. They are kind, hardworking and we go above a beyond to make something work for you. Thank you. More

Appointment was completed when it was promised to me and work was very satisfied when I got in vehicle work was very satisfied when I got in vehicle More

They go above and beyond for you. Their not just a car dealer, they're the best service you'd ever ask for. Their not just a car dealer, they're the best service you'd ever ask for. More

Courteous, do as scheduled, good workmanship, they have been consistent in all my visits to date. been consistent in all my visits to date. More

Travis took the time to show me all the updated features in our new Bronco. in our new Bronco. More

Sales people are great. Service department in the PI location lacks customer service. New truck with 4000 miles on it stalled in town. Had a bed full of groceries and cab fu Service department in the PI location lacks customer service. New truck with 4000 miles on it stalled in town. Had a bed full of groceries and cab full of people. Called service and spoke to service manager and asked if I could have a vehicle brought to me across town so I could transfer groceries and people then they could attempt to drive it to the dealership. He said he couldn’t do that and my only option was to have it towed, he didn’t have an answer as to what I was supposed to do with the groceries and people in my vehicle. I ended up having to call the salesman I bought the truck from to get any assistance at all. He sent a vehicle over, like I asked the service manager to do, so I could transfer everything over and the mechanic who brought me the vehicle drove my truck back. Which, he struggled to get back to the dealership. This is my fourth vehicle through Griffeth, I’ve always had an exceptional experience with sales. I’ve never had issues with service in the Caribou location, but I will never bring my truck back to PI for service unless I have no other choice. This lack of customer service is unacceptable. If my decision to buy another vehicle from Griffeth was based on this experience with the service manager I’d never buy another vehicle there, luckily I’ve had a great experience with sales. More

Identfied the problem, got parts and now it’s fixed. Like the good old days! Like the good old days! More