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Grieco Toyota

East Providence, RI

3.1
228 Reviews

415 Taunton Ave

East Providence, RI

02914

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228 Reviews of Grieco Toyota

October 10, 2021

0 stars if I could. Worst dealership…horrible salespeople… and useless management. Telling everyone I know about this horror show. I wish someone would have told me…would have saved me the troubl More

by lsoares23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Texeira
Oct 11, 2021 -

Grieco Toyota responded

We regret to hear that you had a negative experience with us. This is not the culture that we promote and we take that very seriously. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Paul Balay, General Manager, via email at pbalay@griecoag.com. to discuss this further. Thank you again for bringing this to our attention.

Oct 11, 2021 -

Grieco Toyota responded

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October 09, 2021

Bruce was very upfront with me gave me excellent information and how leasings work. They searched for the exact vehicle I wanted and got it More

by srbrissette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Coppola
Oct 11, 2021 -

Grieco Toyota responded

We are pleased to hear of your great experience with Bruce! Thanks for taking the time to share it with us.

August 20, 2021

Pride/Professional/Personable = Bruce Coppola. I accompanied my partner for a trade in not intending to purchase/lase a vehicle for myself. As my partner navigated his options, I asked Bruce to run More

by suemare24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Coppola
Aug 23, 2021 -

Grieco Toyota responded

Thank you for taking the time to share your excellent experience with Bruce! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

August 19, 2021

Came to sell my car. Was offered $6,500 more than another dealer. Worked exclusively with Bruce. He was fast and effective. Can’t recommend enough. More

by MB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce
Aug 20, 2021 -

Grieco Toyota responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

August 03, 2021

Me parece muy bueno y con muy buen servicio a More

by miosotisfabian9012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diamantino Fernández, muy bueno y excelente empleado muy práctico y que comprende lo que realmente uno busca siempre complaciendo a sus clientes, siempre prefiero él en mis compras
Aug 05, 2021 -

Grieco Toyota responded

Gracias por usar nuestros servicios, por favor, llámenos cuando necesite!

May 18, 2021

As a first time car buyer, I was very hesitant to purchase a car at any dealership because of all the negative stories you hear about salesman. My experience was the complete opposite here thanks to More

by Alopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Coppola, Marquita Baker, Danielle Apollonio
May 19, 2021 -

Grieco Toyota responded

We are pleased to hear of your great experience! Thanks for taking the time to share it with us.

April 23, 2021

Very bad - did not deliver service. Left car there all day. Paul Da Silva never apologized, was arrogant and useless. Scheduled in/out detail, left car night before - get call at 3 PM no detail. No Apolog More

by cgentry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Dasilva
Apr 26, 2021 -

Grieco Toyota responded

We are sorry to hear about your experience with our delivery service. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you are willing, please reach out to Paul Balay, General Manager, via email at pbalay@griecoag.com and they will be happy to speak with you.

Apr 26, 2021 -

cgentry responded

hi Scheduled in/out full detail. left car night before. (had to take family member for major surgery monday. Paul Dasilva kept car all day. At 3 pm get voice mail saying he could not do the detail. He never apologized, acted arrogant and did not seem to understand the position he left me in.

March 24, 2021

Bruce was amazing! No pressure, so helpful, engaging, he really made me feel like I mattered, He truly makes you feel like your a part of the Toyota family!!! If you ever decide to get a vehicle, go see Bru More

by Lilpapi36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce
Mar 24, 2021 -

Grieco Toyota responded

Hello!Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

February 21, 2021

Similar to the other reviews about Bruce Coppola, he was professional, knowledgeable, and fair. I sold my car to Grieco, and despite the final amount being lower than the KBB offer, he walked me through wh More

by DZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Coppola
Feb 22, 2021 -

Grieco Toyota responded

We are pleased to hear of your great experience with Bruce! Thanks for taking the time to share it with us.

February 14, 2021

Lincoln Pest Control & Property Solutions needed to purchase a Toyota Tacoma for business needs. I original searched the internet and I found Grieco had exactly what we were looking for and at great pr More

by glenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Coppola
Feb 15, 2021 -

Grieco Toyota responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

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