Grieco Toyota

Service manager was extremely rude and distasteful worst customer service ever don’t go here customer service ever don’t go here More

15 words, not enough but they have gone downhill since last year. Cocky service guy, don't buy anything but Toyota because I switched to a car off the lot. 6 months later it's, " sorry we only service Toy last year. Cocky service guy, don't buy anything but Toyota because I switched to a car off the lot. 6 months later it's, " sorry we only service Toyotas. " Buyer beware. If your service guy sounds like cherch or chong just smoked a bowl, that's the ignorant person I spoke with . Who in fact refused to give his name and hung up on me. There's nice people still there but customer service after you buy is worthless. I've even sent customers to there and they bought vehicles. That won't happen again. More

Well Bruce Coppola did it again. I was recently at Grieco Toyota with my mom for some work on one of the cars and she said to me why don’t we just get a new car instead of poring mor I was recently at Grieco Toyota with my mom for some work on one of the cars and she said to me why don’t we just get a new car instead of poring more cash into the older ones. So when I saw Bruce walk by i asked him if there were any new vehicle’s he said not right now maybe in a couple of weeks. So we sat with him and he told us what he had coming in. We decided to go with the Toyota Highlander. Now not seeing the vehicle and just going by the description we made a decision to get it. Bruce gave us all the options we had and traded in the old car. Today we went to get the new car and my oh my what a beautiful car it’s. I highly recommend Bruce he made this happen when I thought it wouldn’t. Thanks again Bruce for being such a great person. More

I just bought a RAV4 and Joshua C was extremely helpful and kind and patience, he went out of his way to make sure I was happy with my vehicle and kind and patience, he went out of his way to make sure I was happy with my vehicle More

Nasty place to buy a car! ! Let me tell you why. B. Kirby is a pill. So is the manager and the finance person. If you want to be treated like a second-class citizen this is th ! Let me tell you why. B. Kirby is a pill. So is the manager and the finance person. If you want to be treated like a second-class citizen this is the place for you. We were looking for a used car that was in decent shape. The one we saw was in good mechanical condition. Cosmetically it needed a few things. They would not spend the $10 to replace the windshield spray nozzle. Image selling a car to someone when they cannot clean the windshield to see out of it, "customer safety" must be their moto. They absolutely refused to correct any issues like that. They claimed to have done a through vehicle check including all the fluid levels, surprise when we looked under the hood the power steering fluid was low, radiator was low, there was a dead mouse sitting on the frame of the car that had been there for a while. Ole B. Kirby couldn't care less showed no surprise or concern never even offered to get rid of it or fill the fluids as they had claimed to already have done. We did purchase the vehicle but that was a run around. Grieco refused to accept a personal check or a debit card. They expected us to go to the bank and then bring back a bank check or they would take a personal check and we would have to wait 10 days for the check to clear before we could have the mouse mobile. We decided to leave and let them keep the car. We got in the car and by the time we started backing out the finance person came out and said the manager would be kind enough to accept half the price in personal check and half the price as a debit. Wasn't that great for "us". Then they charged us $125 for going to the registry the normal charge is $50. Then of course their $250 document fee and I don't remember what other fees but it added up to about $500 over the real costs of the vehicle. Needless to say, we will not be buying from ANY Grieco location in the future. I would recommend that you stay away as well. I have bought many cars for myself and my 5 children I have helped other family members buy cars on numerous occasions this was, BY FAR, the worst experience I have been involved in. One more notch on the old Grieco belt. Good job boys, hope that new dealership your build ends up as a homeless shelter soon. More

I just purchased a vehicle from Bruce Coppola. He was amazing!!! I am so very pleased. I recommend him if you are looking for a new vehicle. He was amazing!!! I am so very pleased. I recommend him if you are looking for a new vehicle. More

BUYER BEWARE! ! I recently purchased a vehicle from Greico Toyota that needed two simple bumper clips. They reassured me that the the vehicle would be fixed within ! I recently purchased a vehicle from Greico Toyota that needed two simple bumper clips. They reassured me that the the vehicle would be fixed within 2 weeks. YES 2 weeks for clips. Found it to be a long wait but, we trusted them. After the 2 week wait we received no updates. So we reached out for updates. They told us the vehicle was fix ready for pickup. WRONG!!! 20 minutes after driving away my bumper along with the lining along with the accessories from the bumper flew off causing MORE damage. I reached out to the dealer on the side of the road because at that point my car was not safe to drive. Only for them to tell me. That it was my fault for being impatient. Yup it was my fault that they did not fix it within the weeks. Sorry but 2 weeks is more than enough time for two clips. They refused to take responsibility. Causing me to go through my insurance for help. Fortunately enough they understood and where apologetic for what happened although it was not their fault. My insurance referred me to a repair shop 1 mile from the dealership who confirmed the bad reputation that Greico Toyota has. They told me they stopped doing business with Greico because Greico would bring cars that needed repairs but expected the repairs to be done quick and chopped just to make a quick sale. Needless to say the repair shop cut ties with Greico for bad business. Greico gives Toyota a bad name due to their unprofessional rude staff. They are sharks!! What happened to serving the customer and customer service skills?!? STAY AWAY. And read the horrible reviews. The goods ones where probably paid for. Again STAY AWAY More

DO NOT BUY A CAR FROM HERE. I purchased a car here in March. Come to find out it would not pass inspection. I reached out to Aimee and asked her if they could remedy the problem I purchased a car here in March. Come to find out it would not pass inspection. I reached out to Aimee and asked her if they could remedy the problem. She told me they would not fix the problem but to take it to another shop and ensured me they would reimburse if I sent her the invoice. Once i did that, she told they would not compensate me. Extremely unprofessional. They are selling cars that are NOT ROAD LEGAL. Now I can’t get ahold of them. More

I had been looking for a good car for a long time and Eddy was very kind and helped me find the car that I wanted Grieco has one of the best customer services thanks Eddy for your patience. Eddy was very kind and helped me find the car that I wanted Grieco has one of the best customer services thanks Eddy for your patience. More