
Grieco Toyota
East Providence, RI
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233 Reviews of Grieco Toyota
I own a 2007 Toyota Prius and was on my way to Cape Cod I own a 2007 Toyota Prius and was on my way to Cape Cod with my wife for vacation when my car had a problem (overheating) at 6:45pm on a Thursday eve I own a 2007 Toyota Prius and was on my way to Cape Cod with my wife for vacation when my car had a problem (overheating) at 6:45pm on a Thursday evening, August 8th . Thank goodness I was able to “limp” into Fox Toyota...One of the sales people at Fox gave us directions from the Interstate to the dealership because we had to get there before they closed. With an inoperable car, no place to stay, and being a day late already going on vacation (my wife was not happy !), I wasn’t sure exactly what would happen when we pulled into Fox. Net net - the Fox team was magnificent ! The sales manager immediately told me who to see in service the next morning (service was closed as it was 7:30pm by now)..One of the salesmen told us about the Hilltop Hotel & Conference Center and drove us there so we had a place to stay that night. The next morning, I went to the Fox service department and they put our car in first to see what was wrong. The mechanic team quickly diagnosed the problem and fixed it easily The Fox Toyota folks who helped us were all superbly customer service focused and competent in way that is not normally found in any establishment. They are to be highly complimented and so is senior Fox management for hiring and training their team to be that customer service friendly. My wife and I were so impressed with such wonderful customer service that we actually felt fine getting to the Cape late -- it was a great experience that came out of a potentially bad situation. More
I decide to write a review on this dealership simple I decide to write a review on this dealership simple because of the service i received from the sale person i meet when i first walk in the lot. it I decide to write a review on this dealership simple because of the service i received from the sale person i meet when i first walk in the lot. it was a pleasure from start to finish. More
By far best dealership I have ever dealt with. I have been to over 8 dealerships in the past few months and they are by far the best. They are real, tell you the truth, they know their cars. Joe, Kyle a been to over 8 dealerships in the past few months and they are by far the best. They are real, tell you the truth, they know their cars. Joe, Kyle and Mike were absolutely a pleasure to do business with. Joe knew the answer to every question i had? He knew everything about the car i was interested in; I was impressed. Kyle was a great sales rep, he also knew everything. He was honest and not fake at all like the other dealerships i dealt with. He would call me directly unlike other dealerships who would have a secretary call me back. Kyle seems to really know his cars well! Mike sales manager was very nice, he joked with me very down to earth. They all make you feel at home. Mike finance rep was also honest and extremely informative. He made me feel very comfortable. On top of it all they even sent me a letter the day after i went to visit them thanking me for giving them the opportunity to earn my business. I only got emails from other places which were very generic. I will ABSOLUTELY recommend everyone to go there. I will be getting all my service needs done there with no doubt. Please go visit them you will NOT be dissapointed! Purchased 2011 toyota highlander 06/2013 More
Car shopping is never fun as you always have to be on your toes to make sure you get the right deal for the car you want and that you don't get hammered with hidden fees. However, Kyle at Fox Toyota mad your toes to make sure you get the right deal for the car you want and that you don't get hammered with hidden fees. However, Kyle at Fox Toyota made it a pleasant experience for my wife and I. We told him what we were looking for and the type of car we were interested in. We gave them test rides and we didn't feel pressured into buying what we didn't like. I had a budget and needed to stick to it and he was helpful in coming up with a great compromise on the price. We definitely paid what the car was worth and all the fees were explained to us (documentation fee, sales tax and Department of Motor Vehicle fee). After Kyle, we also bought a warranty from Sandy that really made us feel comfortable with the product that we bought from Fox Toyota. They were a pleasure to work with and I highly recommend starting your car search here. More
From the moment I walked in they wanted to be sure I was satisfied with the car and price. I would highly recommend them it was one of my better experiences and I have driven Toyota for over 30 years. satisfied with the car and price. I would highly recommend them it was one of my better experiences and I have driven Toyota for over 30 years. More
Everything was great from the minute we walked in the door. The exact vehicle we wanted was on the showroom floor. All employees were extremely friendly and our salesman Josh was a pleasure to work wit door. The exact vehicle we wanted was on the showroom floor. All employees were extremely friendly and our salesman Josh was a pleasure to work with. We have previously bought from this dealership and only have good things to say about it. More
Norma, Mike, Bill and everybody else are wonderful with customers. They are great and customers also feel welcome. I recommend this dealership all the time. :-) customers. They are great and customers also feel welcome. I recommend this dealership all the time. :-) More
A friend referred me and I make my request online after which I was called up by Sandy Ramires to make my appointment.......it was a total experience of customer relationship and retainership. He upsell an which I was called up by Sandy Ramires to make my appointment.......it was a total experience of customer relationship and retainership. He upsell and I was impress by the way he satisfied my specifications and guides provided for other services. I immediately refer a friend who said the same and I'm willing to refer more........I'm giving this rating to show my appreciation to the Fox Toyota Family. More
my experience with fox Toyota -scion was excellent, sale ,customer service n finance was excellent. they are very friendly and ready to work with you to get what you want, for this reason I will recommend a ,customer service n finance was excellent. they are very friendly and ready to work with you to get what you want, for this reason I will recommend any one to this dealership. More
Norma was great to work with. I would highly recommend Fox Toyota and Norma when shopping for your vehicle. They were very helpful and had the answers I needed. Fox Toyota and Norma when shopping for your vehicle. They were very helpful and had the answers I needed. More