
Gresham Chrysler Dodge Jeep Ram
Gresham, OR
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Incredible service The sevice department went above and beyond to help me with the tire presure gauge when I put over sized tires on my 2014 Ram. Great experience and wo The sevice department went above and beyond to help me with the tire presure gauge when I put over sized tires on my 2014 Ram. Great experience and would recomend this Dealer to anyone who is looking to buy or have their vehicle serviced! Mike Berry More
I have my truck in service at this moment. Having my truck serviced at this moment, I have been with Ken Knudson for last 15 years taking care of my personal vehicle. He is honest and trustwort Having my truck serviced at this moment, I have been with Ken Knudson for last 15 years taking care of my personal vehicle. He is honest and trustworthy. We have become personal friends over the years and he answers his phone on his days off when I need help. Thanks for all you do. Don More
Keith the service advisor really impressed me Keith really held my wife's hand and helped her with some good service choices as I am out of town on work and not able to take our truck in for serv Keith really held my wife's hand and helped her with some good service choices as I am out of town on work and not able to take our truck in for service More
Great customer service Brought my truck in for service. I needed to get it in and out as soon as possible. They had it ready just like they promissed. Big shout out to the s Brought my truck in for service. I needed to get it in and out as soon as possible. They had it ready just like they promissed. Big shout out to the service department. More
Highly Recommend My husband & i, highly recommend Wil Hatton & this dealership.They treated us with respect, & answered any question's & concern's.We never felt "like My husband & i, highly recommend Wil Hatton & this dealership.They treated us with respect, & answered any question's & concern's.We never felt "like a number".Wil was so nice he even had our jeep washed before we took it home.Now that's "customer service".We will be back, u can count on that!! More
Surprise, in will it cost you Mentioning over the phone of the leaking water pump, I was told I had a faulty and most likely needed to be replaced. Going in to get it service, in t Mentioning over the phone of the leaking water pump, I was told I had a faulty and most likely needed to be replaced. Going in to get it service, in turned out to be more then just replacement of any service, I get this long list of what the car needs outside of what I went in for. $96.00 or so dollars later, nothing is done except the looking over the whole motor and told what needed to be done. This is NOT what I went in there for. SCAMMED! No fixing, just the quote of what it would cost outside of why in went in for. No desire to ever go back to them. Not taking initiative to providing well ask for service and getting the run-a-round bill. . More
Best Dealership Ever! I was looking to trade-in my truck and upgrade to a new one, I looked at multiple dealerships but Gresham Chrysler Dodge Jeep and Ram simply had the b I was looking to trade-in my truck and upgrade to a new one, I looked at multiple dealerships but Gresham Chrysler Dodge Jeep and Ram simply had the best deals. I had the best experience with their sales staff, I will be customer for life. Tim Garcia treated me with respect, was very knowledgeable about the vehicle I was wanting to purchase, but most of all he battled for me during the negotiation on the price and contract details. I truly feel that I got the deal of a lifetime. I strongly recommend to anyone buying a vehicle to visit this dealership. Thanks again for everything Tim! You are the BEST! More
Thanks to everyone in the service department! Just wanted to take the time and thank everyone at the service department at Gresham Chrysler Dodge Jeep and Ram. They truly go above and beyond for t Just wanted to take the time and thank everyone at the service department at Gresham Chrysler Dodge Jeep and Ram. They truly go above and beyond for their customers. I feel comfortable knowing that if I ever have a problem that I can count on them. Thanks again! More
Thank You I would like to thank the service department of Gresham Dodge. I have a 2000 Dodge Ram 1500 Sport, which was having a " mental meltdown ". Unfortuna I would like to thank the service department of Gresham Dodge. I have a 2000 Dodge Ram 1500 Sport, which was having a " mental meltdown ". Unfortunately this was not a quick fix, because it would only act up once in a while. Being a woman, my past experiences with the automotive industry have not been great, a lot of time i am dismissed, or talked down to as if i have no clue about my vehicle. However the guys in the service department were so patient with both the truck and me. So to Ken (the service manager), Jeremy (my service advisor), and Jason (parts department, I want you each to know how much I truly appreciate the respect, the time, the effort, and overall kindness each of you showed me. Most of the time people only hear the bad, so I wanted to write this "review" to let you know, your good side shines through!! More
Go to Beaverton! I have had three awful experiences with this dealership! Three! First, I test drove a Jeep Patriot and asked for a specific model, was told they could I have had three awful experiences with this dealership! Three! First, I test drove a Jeep Patriot and asked for a specific model, was told they could have exactly what I wanted delivered. I NEVER heard from them again, no exaggeration. I found the exact model & color of Patriot in Beaverton a week later so drove out & purchased it. Second, my moonroof leaked, Greshams service department fixed the problem but left me with grease stains all over the headliner of my brand new Jeep. Yes, against my better judgement I return to the service dept a year later for a water leak near my gas pedal. Gresham fixed the problem BUT left me with a gouge in the leather steering wheel cover as well as a gaping hole in the door of my Jeep!! Do yourself a favor and make the drive to Beaverton! Honestly Gresham jeep is a HUGE disappointment. More