Gresham Chrysler Dodge Jeep Ram

In two visits to this dealership, one 18 months ago and one during the month of October 2026 I experienced the same treatment from management. On each visit I was offered $12,000 less than market value for one during the month of October 2026 I experienced the same treatment from management. On each visit I was offered $12,000 less than market value for a trade in vehicle. Market value in both cases was the amount the vehicles were sold for by a secondary dealer. This translates into an attempt by management at this dealership to capture an 18% to 20% profit from those trade in vehicles. I've given this dealership two opportunities to make a vehicle sale and was forced to purchase at dealerships out of the Gresham area. I would avoid this dealership. One bad experience could be a one off but two bad experiences of the same type indicates a pattern of attempting to rip off potential clients. More

Very nice and respectful. Always takes great care of me and gets all my services done very quickly Always takes great care of me and gets all my services done very quickly More

Heather was awesome, finance was smooth and appreciate everyone I dealt with. . . thank you all! everyone I dealt with. . . thank you all! More

Great experience. Great people to work with would buy again from them 10 stars yee yee Great people to work with would buy again from them 10 stars yee yee More

⭐⭐⭐⭐⭐ I truly can’t say enough good things about Jr! He was absolutely amazing to work with from beginning to end. Buying a car can be stressful, but Junior made the entire experience feel easy, comfort He was absolutely amazing to work with from beginning to end. Buying a car can be stressful, but Junior made the entire experience feel easy, comfortable, and honestly enjoyable. What stood out to me most was how genuine and kind he was. He has such a warm personality and never once made me feel pressured or like I was just another customer trying to make a sale. He listened to what I needed, answered all of my questions, was patient with me, and made sure I felt comfortable every step of the way. Jr went above and beyond to help me get into my car today, and I’m genuinely so grateful I had him helping me through the process. You don’t always come across someone in car sales who makes you feel like they actually care about you as a person, but Jr absolutely does. If you’re looking for someone who is kind, honest, patient, and truly cares about making the experience a good one, ask for Jr. I would recommend him in a heartbeat! He is truly one of a kind! ❤️ More

This is my 2nd additional car I purchased in a month from MUSTAFA at Gresham CDJR! What makes me a returning customer is honesty and straight forward customer service and he did this and represented the deal MUSTAFA at Gresham CDJR! What makes me a returning customer is honesty and straight forward customer service and he did this and represented the dealership very well! I will continue to buy from Mustafa and GRESHAM CDJR. Happy customer ! More

Transparent with their customers. Staff was friendly and helpful. I would recommend this dealership to others. Staff was friendly and helpful. I would recommend this dealership to others. More

Dealership was clean and stocked with amazing deals in everything we saw. Russ and the finance team made the situation we were facing easy and at first I assumed their guarantee for financing was ego howe everything we saw. Russ and the finance team made the situation we were facing easy and at first I assumed their guarantee for financing was ego however I was soon proven wrong when they came back with an approval and we walked out with a beautiful 2026 3500 HD Laramie quad van truck. It’s beautiful. Even the management and finance people were super helpful. I will be back to buy my commercial chassis trucks soon More

Absolutely disgusted with the apathy of the service team. A complete dearth of any hospitality of any kind was also present. We visited this location on a road trip with dangerous transmission issues that ne A complete dearth of any hospitality of any kind was also present. We visited this location on a road trip with dangerous transmission issues that nearly caused us to be tboned by a semi when the 2026 vehicle with 17k miles was stuck in 5th gear. They kept the vehicle all day, sent a text at 5pm that it was ready with zero follow up. Upon arrival the next morning (since we couldn't make it back to the dealership before 5:30 due to the lack of notice or communication), they advised that nothing had been repaired and the issue seemed to be phantom and wished us much luck. They didn't even reset the TCM as requested as a bare minimum to attempt to solve the issue. More

Car Gurus sent my information to this dealer on a used Silverado they have had for months. My initial email to them: I have been looking casually for a few months, and this truck has been on Craigslis Silverado they have had for months. My initial email to them: I have been looking casually for a few months, and this truck has been on Craigslist, Car Gurus, and your website for a while. I think it fits what I am looking for if all the details can be agreed upon.  Craigslist $39,995 Car Gurus $40,243 Gresham CDJR website $56,243. This was much lower recently but has shot back up. Just to be clear if this is what you want for the truck, let me know and we can stop the conversation right here as that price kills any interest I have.  To move forward, I would like the following information from you: Confirm the price of $39,995 or $40,243 or?  List any additional fees you want me to pay that are not detailed on the vehicle invoice. Any dealer add-ons or products I will be required to pay for? Are the listed miles accurate, and is there any remaining manufacturer warranty on the vehicle? A final OTD (Out the Door) Price including taxes, incentives, and all fees. Once I have that information, we can move on to the next step.  Thank You! Their response: Thank you for the breakdown, Alex. Send me the physical address where the Truck would be registered to and I can get you that info to see what we can make happen for you. Are you trading anything in and what is your current credit score? My second email: Thanks for getting back to me. For my address/zip code, it is 98671 for tax and registration purposes. However, I am looking for a straightforward, itemized out-the-door cash price for the vehicle by itself first. I prefer to negotiate the purchase price and finalize that before discussing financing or bringing in a trade-in. Once we agree on the base OTD price, we can talk about my trade and payment options. Thanks. The response from my first email came back in about 30 minutes. Their response after my second email and 6 hours? Crickets. As much as I like the truck that they have there. The lack of response and transparency on pricing brings up too many red flags for me and I haven’t even stepped foot on their lot yet. Not that I ever will after this experience but still. More