Gresham Chrysler Dodge Jeep Ram

It's a wonderful dealership. I would recommend the dealer to friend. The sales person did a good job I would recommend the dealer to friend. The sales person did a good job More

Keith always does a great job on our Grand Wagoneer . A+ Service all the way ! A+ Service all the way ! More

BUYER BEWARE! This dealership will try every angle possible to take your money. I contacted Gresham after finding a truck with the options I wanted at a good price This dealership will try every angle possible to take your money. I contacted Gresham after finding a truck with the options I wanted at a good price online. They said they charge a small fee for delivery so utilized their "Shop From Home" service as I hate wasting an entire day at a dealership to buy a vehicle and I live 6 hours away. After spending the better part of a day with phone calls back and forth negotiating the value of my trade in, we finally agreed to the total deal. Which I didn't even haggle the sales price as the advertised price with rebates was less than anyone around. The next morning I took another look at the online listing and the price had gone up $3,000. The sale offer paperwork was sent later that morning and sure enough, the sale price was the higher price. Luckily I had taken a screenshot of the price the day before and had to send that to them in order for them to honor the price. They then sent a revised sales offer, but this time the trade in value mysteriously changed from the first round. They broke out and considered my tax savings from my trade in equity as part of my trade in value and lowered my trade in value by that amount. After getting that sorted out, we finally set up a meeting time and place at a halfway point to sign papers and swap trucks. When signing the papers, I noticed that there was no charge for the delivey. When I questioned it, I was told that there is no dealer charge for delivery, that is what the salesman wanted to deliver. At this point, I felt like I was being forced to leave a tip for awful customer service. In the end, I got the truck at the price I wanted, but I would never do it again. All I can say for the people that have left positive reviews, they have no idea that they were probably robbed of thousands of dollars. More

We have a really good customer service Patrick was the guy who helped us with this process easy and quick paper process to have our dream truck guy who helped us with this process easy and quick paper process to have our dream truck More

We stopped in while shopping for a diesel truck. Tate did a great job of finding the right truck for us. They offered a competitive price and we moved forward on our third visit. We weren’t wild abo Tate did a great job of finding the right truck for us. They offered a competitive price and we moved forward on our third visit. We weren’t wild about the high pressure at the end of our first two visits. We are fiscally conservative and need the chance to sleep on it to prevent any buyers remorse. We did look into the insurance offered at closing for repairs and it is definitely not worth the price. The insurance company had a 1.8/5?rating with the BBB. We have not picked up the truck yet. More

The car buying experience was amazing and I wanted to thank John Hill for everything he did to help me get my dream car thank John Hill for everything he did to help me get my dream car More

Dante and Spencer in the sales department were amazing to work with. They were so patient with me as a first-time new car buyer They listened to what I wanted and needed, it was not an easy deal but they mad work with. They were so patient with me as a first-time new car buyer They listened to what I wanted and needed, it was not an easy deal but they made it happen! I’m so grateful for Gresham Jeep! The next time I’m in the market for a new car. This is the place. I will start shopping first! More

I had the best experience with Maurice. He addressed my needs and made sure I got the vehicle I came in for. He and Dante are the best pair as it went smoothly and I was in and out of there He addressed my needs and made sure I got the vehicle I came in for. He and Dante are the best pair as it went smoothly and I was in and out of there in less than 2hrs. Thank you guys. I will refer anyone to those 2 guys More

Everyone was so helpful, especially Pat and Jr. I felt like they were really working to get the right car for me. I felt like they were really working to get the right car for me. More

1 Star - Disappointing Purchase Experience and Non-Existent After-Sales Support My recent car buying experience at this dealership was frustrating and time-consuming. The sales representative, Non-Existent After-Sales Support My recent car buying experience at this dealership was frustrating and time-consuming. The sales representative, Alexandra, while friendly, lacked knowledge about the vehicle and failed to provide timely updates. We constantly had to push for information on our trade-in, pricing, and what was happening with the purchase process. The negotiation with Dante was even more frustrating. We were told the website price was the price but he added $1090 for wheel locks and theft protection that we discovered weren't even installed. Communication was poor throughout. We weren't informed we couldn't take the car home until late in the process, due to a lack of available service people to prepare the vehicle. Waiting times were consistently longer than promised, including over an hour delay for the finance department. Post-purchase support is non-existent. We reached out to the customer service manager, Paul, with our concerns via voicemail and email. Three weeks later, they are "still looking into it". Save yourself the frustration and hassle - take your business to a dealership that values honesty, good communication, and customer service. This place needs significant improvement in all aspects of their sales process and after-sales support. Update: Apparently posting a bad review will get people to start calling you! It may not resolve the issue but I have a much better understanding of how far this dealership will go to cover their deceptive practices. They did offer to add the wheel locks and etching, which is something we didn't want in the first place, and they certainly do a good job of making it seem like they are going out of their way. I cannot, in good conscience, continue to work with a dealership that engages in what I perceive as dishonest practices. I had hoped for a resolution that would restore my trust, but unfortunately, that didn't happen. More