Gresham Chrysler Dodge Jeep Ram

We have a really good customer service Patrick was the guy who helped us with this process easy and quick paper process to have our dream truck guy who helped us with this process easy and quick paper process to have our dream truck More

We stopped in while shopping for a diesel truck. Tate did a great job of finding the right truck for us. They offered a competitive price and we moved forward on our third visit. We weren’t wild abo Tate did a great job of finding the right truck for us. They offered a competitive price and we moved forward on our third visit. We weren’t wild about the high pressure at the end of our first two visits. We are fiscally conservative and need the chance to sleep on it to prevent any buyers remorse. We did look into the insurance offered at closing for repairs and it is definitely not worth the price. The insurance company had a 1.8/5?rating with the BBB. We have not picked up the truck yet. More

The car buying experience was amazing and I wanted to thank John Hill for everything he did to help me get my dream car thank John Hill for everything he did to help me get my dream car More

Dante and Spencer in the sales department were amazing to work with. They were so patient with me as a first-time new car buyer They listened to what I wanted and needed, it was not an easy deal but they mad work with. They were so patient with me as a first-time new car buyer They listened to what I wanted and needed, it was not an easy deal but they made it happen! I’m so grateful for Gresham Jeep! The next time I’m in the market for a new car. This is the place. I will start shopping first! More

I had the best experience with Maurice. He addressed my needs and made sure I got the vehicle I came in for. He and Dante are the best pair as it went smoothly and I was in and out of there He addressed my needs and made sure I got the vehicle I came in for. He and Dante are the best pair as it went smoothly and I was in and out of there in less than 2hrs. Thank you guys. I will refer anyone to those 2 guys More

Everyone was so helpful, especially Pat and Jr. I felt like they were really working to get the right car for me. I felt like they were really working to get the right car for me. More

1 Star - Disappointing Purchase Experience and Non-Existent After-Sales Support My recent car buying experience at this dealership was frustrating and time-consuming. The sales representative, Non-Existent After-Sales Support My recent car buying experience at this dealership was frustrating and time-consuming. The sales representative, Alexandra, while friendly, lacked knowledge about the vehicle and failed to provide timely updates. We constantly had to push for information on our trade-in, pricing, and what was happening with the purchase process. The negotiation with Dante was even more frustrating. We were told the website price was the price but he added $1090 for wheel locks and theft protection that we discovered weren't even installed. Communication was poor throughout. We weren't informed we couldn't take the car home until late in the process, due to a lack of available service people to prepare the vehicle. Waiting times were consistently longer than promised, including over an hour delay for the finance department. Post-purchase support is non-existent. We reached out to the customer service manager, Paul, with our concerns via voicemail and email. Three weeks later, they are "still looking into it". Save yourself the frustration and hassle - take your business to a dealership that values honesty, good communication, and customer service. This place needs significant improvement in all aspects of their sales process and after-sales support. Update: Apparently posting a bad review will get people to start calling you! It may not resolve the issue but I have a much better understanding of how far this dealership will go to cover their deceptive practices. They did offer to add the wheel locks and etching, which is something we didn't want in the first place, and they certainly do a good job of making it seem like they are going out of their way. I cannot, in good conscience, continue to work with a dealership that engages in what I perceive as dishonest practices. I had hoped for a resolution that would restore my trust, but unfortunately, that didn't happen. More

Greatest dealership ever! ! The sales manager Jr is amazing we had great sales guys Kyle walker and ricco Gonzales!! ! The sales manager Jr is amazing we had great sales guys Kyle walker and ricco Gonzales!! More

Kyle was awesome, he was knowledgeable, quick to get our needs. Sold me over the phone. When he arrived he jumped into action. He kept the transaction moving along. The dealer was extremely busy. Junio needs. Sold me over the phone. When he arrived he jumped into action. He kept the transaction moving along. The dealer was extremely busy. Junior was the greeter and helped me either a delima. More

Very impressed with how we were greeted. Kenny, our sales guy was fun to work with, he was professional and personable. Kenny, our sales guy was fun to work with, he was professional and personable. More