Gresham Chrysler Dodge Jeep Ram

Ben and his team went above and beyond to be honest and get me into a awesome car. I had been at Olympia Jeep the day before, and they were giving me false information trying to push a vehicle on me and ke get me into a awesome car. I had been at Olympia Jeep the day before, and they were giving me false information trying to push a vehicle on me and keep me from going to your dealership. Ben was extremely transparent and made me feel comfortable and not like I was being taken advantage of like I felt at the Olympia Jeep dealership. I made a 3 1/2 drive to your dealership and will gladly do it again for service, parts or to buy another vehicle because of how this team treated me and wanted my business. More

I have always had a positive experience at this dealership starting with the service dept.. Katie and the young gentleman ( …..sorry didn’t remember his name very nice and helpful) and the sales/fi dealership starting with the service dept.. Katie and the young gentleman ( …..sorry didn’t remember his name very nice and helpful) and the sales/finance team were understanding .. friendly and will to listen More

I went in for a service appointment and saw a new model I liked and thought I might as well test drive it. I really liked it except the color, I had looked online earlier and saw a couple that were more wha liked and thought I might as well test drive it. I really liked it except the color, I had looked online earlier and saw a couple that were more what I had in mind and after telling my sales guy about them he was able to find exactly what I wanted. We talked about price and when I was comfortable with what they could do I was floored when he said I could have it in a couple of hours. Great experiences here in both sales and service. More

It was as easy as it can get ,I had some one who listened to what I needed and came as close to it ,they tried without a lot of back and forth. to what I needed and came as close to it ,they tried without a lot of back and forth. More

Worst experience I’ve ever had! Dealt with Darrien who didn’t appear to have a clue what he was doing. Was purchasing a used vehicle, came together on a price gave a deposit over Dealt with Darrien who didn’t appear to have a clue what he was doing. Was purchasing a used vehicle, came together on a price gave a deposit over the phone to hold truck as I’m in Alaska. They sent me purchase agreement but didn’t show deposit and had additional charges like theft protection? Talked with manager Paul said he would fix and send new one. Then crickets, called Monday morning talked with Paul again said he would call me back in 5 minutes an hour later he tells me another salesman sold truck. The unprofessional way I was treated is beyond belief. Would not recommend doing business with this dealership. More

This dealership made it smooth and easy as possible. I would recommend this dealership to people in the future. I would recommend this dealership to people in the future. More

Great dealership. They went above and beyond to make sure I got the car I wanted. They went above and beyond to make sure I got the car I wanted. More

Jr made our purchase easy. I got my car trade in for my dream car! I got my car trade in for my dream car! More

I trusted Simon and Paul but what they did was take advantage of a man with a dying wife. My vehicle came with deep unbuffable scratches they told me over and over they would have fixed, but after the advantage of a man with a dying wife. My vehicle came with deep unbuffable scratches they told me over and over they would have fixed, but after the second time I took it in to have that done, Paul said they had done all they could do about it. One person that I wasn't introduced to, whom I belive was a service manager said "that's ridiculous" that I wanted the scratches to be fixed. He also said he didn't care that I paid $47,500 for it. I'm now talking to legal counsel on the matter. More

WARNING! !! BE CAREFUL IF YOU GO TO GRESHAM CDJR! VILLIANS!! I do not know where to begin with the horrific experience I had at Gresham CDJR. I own many Mop !! BE CAREFUL IF YOU GO TO GRESHAM CDJR! VILLIANS!! I do not know where to begin with the horrific experience I had at Gresham CDJR. I own many Mopar Vehicles, a Chrysler 300, a Dodge Charger Daytona, a Dodge Ram 1500 Daytona, a Ram Tradesmen, a Ram TRX Level 2, a Ram TRX Sandblast, a Dodge Charger King Daytona, and a Ram Mega Cab. I took in my Ram Mega Cab for general service, a warranty issue and recall. While they were working on my warranty issue, they ended up breaking my steering column and then denied it until the next morning. I went to pick up the truck as they told me that it would be a few weeks while they waited for the part to arrive for the warranty work. As they were pulling up outside of the service door the guy parking truck slammed the shifter into park and made the vehicle stuck in park. Not only did they blame me and treat me as I purposely did it they did not acknowledge the wrong doing until the next morning. They were extremely rude and they also did not apologize for us being required to leave the truck there for two additional days to be corrected while also wasting over an hour or two of my time by going there, sitting outside the service doors while they figured out what was wrong and then being required to return home without the truck. The sad thing is that this is the least of my worries. After they fixed my truck, they offered to wash it. Mind you that this is a Black Mega Cab that has been ceramic coated and is a beautiful truck. I said thank you for the offer however please only wash the truck if it is a Brushless Car Wash as my truck is dirty and when it is washed it is only hand washed using the two-bucket method. They said its brushless do not worry. When I went to pick it up the truck, I noticed it was half washed which was odd. I was headed to my nephew’s birthday party so I did not notice the problem until that night (Saturday). My ENTIRE TRUCK GOT STRACTHED!!! ALL OVER! THE TAIL LIGHTS, THE DOORS, THE BED, EVERYWHERE!! I took it back in on Monday and said what did your dealership do?? They finally got the tech/wash person to admit that they brushed my truck! They said they would fix it and correct the mistakes they created however they now refuse to fix my truck!!! They said they will only fix some of the scratches as the bad deep scratches that require paint correction, etc., must have been there prior! PATHETIC AND DISHONEST!! If they never messed up my truck, I would not be writing this review or dealing with this problem. They make millions of dollars; they mess up the truck and then they blame me for the deep scratches. I have a KING DAYTONA (one of 300) and is has 13 Miles, I have a TRX Sandblast with 62 miles on it. This truck is not my daily driver and has been pampered since day one! All my vehicles are pristine! I am writing this review to warn the general public!! EVEN WHEN THEY ADMIT TO WRONG DOING THEY WILL NOT TAKE RESPONISBILTY! TERRRIBLE DEALERSHIP!! TERRIBLE!! THE GENERAL MANAGER AND THE SERIVCE MANAGER NEVER CALLED!! DEALERSHIP LACKS CLASS! IF YOU GO THERE BE SURE TO HAVE AN ATTORNEY ON RETAINER JUST IN CASE! AND I WOULD BOYCOTT ALL TIME AUTO OWNED DEALERSHIPS AS I WOULD GUESS THIS IS A COMPANY WIDE MIDSET OF DISHONESTY! More