Gresham Chrysler Dodge Jeep Ram

Jim Mahin provided an outstanding customer service experience from start to finish! He was attentive, patient, and went above and beyond to make sure all my questions were answered. His professionalis experience from start to finish! He was attentive, patient, and went above and beyond to make sure all my questions were answered. His professionalism and genuine care made the entire process smooth and enjoyable. If you’re looking for someone who truly values their customers and knows how to deliver exceptional service, Jim is your go-to person. Highly recommend! Five stars all the way! ⭐⭐⭐⭐***** More

We went to Gresham CDJR to look at a truck I had found on the internet. We were hoping it was going to be a good day! I brought in VIN # of truck that was on sale for 10k off of MSRP. Test drive went well the internet. We were hoping it was going to be a good day! I brought in VIN # of truck that was on sale for 10k off of MSRP. Test drive went well and Salesman comes back with $3000 off MSRP and I point out to him the truck is advertised at 10K off MSRP. He went back and they moved some numbers around, but nothing that shows what they did on paper. I took their word for it and moved on. We explained we needed to unblock our credit reports. I had one come back perfect, but for some reason we had to use Equifax. We tried for 2 hours to get thru to them. I went outside and was finally able to get it fixed. We ended up not needing my wife’s. We explained my wife had a doctor appointment in 3 hours and we would come back the following day to finish up the paperwork. My wife ended up missing her appointment. 3 hours in and salesman starts helping a customer from the previous day. Very weird in our opinion. Finally 5 hours in we sign the paperwork. I should have asked more questions which is my fault. Previous purchases I have had they went over it with us. I feel they should have gone over the cost of the extended warranty. Mopar theft protection for $895 that I don’t need because I have full coverage insurance. Locking lug nuts I would have thought came with the truck but I was never told they were $95. Last I was told we were going to do a walk around to check for any defects. Didn’t happen! They did set up Apple play, but I got the feeling he rushed through it so he could help his other customer. 5 and a half hours later we leave! Good news is I love the truck! If I had to do it again I would go somewhere else and spend my hard earned money! More

I do not recommend this dealer, they are liars, they lie to you in everything they say, there is a person who works in this dealer named Rodrigo, be very careful with this person, he is a liar and he lies t to you in everything they say, there is a person who works in this dealer named Rodrigo, be very careful with this person, he is a liar and he lies to you in everything as long as you sign the contract, because of the lies of these people I lost 33,000 dollars in 5 days, I could not recover my money, I do not recommend them at all More

Friendly and professional sales staff Pat is a real pro what else can I say what else can I say More

Absolutely thrilled with my experience working with Jim! From the moment I stepped into the dealership, I felt at ease thanks to his professional and welcoming demeanor. Jim took the time to understand my s From the moment I stepped into the dealership, I felt at ease thanks to his professional and welcoming demeanor. Jim took the time to understand my specific vehicle needs and went above and beyond to educate me about the various options available. His honest approach made all the difference; I never felt pressured or rushed into making a decision. Instead, Jim provided insightful information that truly helped me weigh my choices. It was clear that he genuinely cares about matching customers with the perfect fit rather than just making a sale. I wholeheartedly recommend Jim to anyone in search of a knowledgeable and trustworthy professional. Five stars all the way! More

Friendly and smart people with a load of information and knowledge. They were very patient too knowledge. They were very patient too More

Normally I really don't like dealing with dealerships, but once you need a new car, sometimes you don't have a choice. I really wanted a new Gladiator. I might be changing my mind on dealers. These guys r but once you need a new car, sometimes you don't have a choice. I really wanted a new Gladiator. I might be changing my mind on dealers. These guys really jumped through the hoops for me to get the Jeep I wanted. I don't have patience for funny business, Steve and Tate cut the xx and really got to it. I still don't like dealerships, but I like these guys. More

This was my first car purchase at a dealership, Talia and Dante made it such an easy experience. Highly recommend them both. Dante made it such an easy experience. Highly recommend them both. More

Jim Mahin provided an outstanding customer service experience from start to finish! He was attentive, patient, and went above and beyond to make sure all my questions were answered. His professionalis experience from start to finish! He was attentive, patient, and went above and beyond to make sure all my questions were answered. His professionalism and genuine care made the entire process smooth and enjoyable. Jim took the time to understand exactly what I needed and offered tailored solutions that exceeded my expectations. If you’re looking for someone who truly values their customers and knows how to deliver exceptional service, Jim is your go-to person. Highly recommend! Five stars all the way! ⭐⭐⭐⭐⭐ More

I am awaiting a check from insurance and have no idea what I want. So, I have visited a few lots lately. After being chased off by pushy salespeople at other lots. I wandered around the lot at Gresham D what I want. So, I have visited a few lots lately. After being chased off by pushy salespeople at other lots. I wandered around the lot at Gresham Dodge. When I was discovered by Jim, and I must say he was the most helpful and knowledgeable without being pushy. I actually enjoyed checking out and test driving a few vehicles with him. I will be back to purchase from him soon. More