Gresham Chrysler Dodge Jeep Ram

We were so blessed how persistent the staff were to find a plug-in hybrid Pacifica for us. We so wanted a red or blue one, so they looked everywhere. As they would find one, they would be purchased before t a plug-in hybrid Pacifica for us. We so wanted a red or blue one, so they looked everywhere. As they would find one, they would be purchased before they could secure it for us. It took multiple attempts before it looked like we had one, so we went home awaiting delivery in a few days. More

The greeting from the start was great right before I got to the door loves the energy and commitment from the whole sales people and thanks to John who help me get what I wanted. to the door loves the energy and commitment from the whole sales people and thanks to John who help me get what I wanted. More

Good sales people. Finance person is short, irritable, and dismissive. Beware of hidden fees nor included in "sales price". Finance person is short, irritable, and dismissive. Beware of hidden fees nor included in "sales price". More

Poor communication skills within the employees. They are worried about their commission.. "don't talk to anyone but me" They are worried about their commission.. "don't talk to anyone but me" More

Sales Rep Tate was good to work with… he got us what we needed and made the purchase very easy. needed and made the purchase very easy. More

Dante and Maurice were the best! ! They showed patience and true Customer service!! I could not be happier with my experience!! ! They showed patience and true Customer service!! I could not be happier with my experience!! More

Great people. Super easy to work with and made the process less stressful compared to other places Super easy to work with and made the process less stressful compared to other places More

It's a wonderful dealership. I would recommend the dealer to friend. The sales person did a good job I would recommend the dealer to friend. The sales person did a good job More

Keith always does a great job on our Grand Wagoneer . A+ Service all the way ! A+ Service all the way ! More

BUYER BEWARE! This dealership will try every angle possible to take your money. I contacted Gresham after finding a truck with the options I wanted at a good price This dealership will try every angle possible to take your money. I contacted Gresham after finding a truck with the options I wanted at a good price online. They said they charge a small fee for delivery so utilized their "Shop From Home" service as I hate wasting an entire day at a dealership to buy a vehicle and I live 6 hours away. After spending the better part of a day with phone calls back and forth negotiating the value of my trade in, we finally agreed to the total deal. Which I didn't even haggle the sales price as the advertised price with rebates was less than anyone around. The next morning I took another look at the online listing and the price had gone up $3,000. The sale offer paperwork was sent later that morning and sure enough, the sale price was the higher price. Luckily I had taken a screenshot of the price the day before and had to send that to them in order for them to honor the price. They then sent a revised sales offer, but this time the trade in value mysteriously changed from the first round. They broke out and considered my tax savings from my trade in equity as part of my trade in value and lowered my trade in value by that amount. After getting that sorted out, we finally set up a meeting time and place at a halfway point to sign papers and swap trucks. When signing the papers, I noticed that there was no charge for the delivey. When I questioned it, I was told that there is no dealer charge for delivery, that is what the salesman wanted to deliver. At this point, I felt like I was being forced to leave a tip for awful customer service. In the end, I got the truck at the price I wanted, but I would never do it again. All I can say for the people that have left positive reviews, they have no idea that they were probably robbed of thousands of dollars. More