Gresham Chrysler Dodge Jeep Ram | Page 114

Purchased 2012 3500 Laramie Mega Cab Diesel. Best Purchased 2012 3500 Laramie Mega Cab Diesel. Best experience I've had in over 20+ years of buying vehicles. Wife drives a BMW and the customer ser Purchased 2012 3500 Laramie Mega Cab Diesel. Best experience I've had in over 20+ years of buying vehicles. Wife drives a BMW and the customer service and sales staff at Gresham Dodge met or surpassed the high level of service we had received from BMW. The Gresham team is not a high pressure sales outfit. They are willing to take the time to make sure you find what you want. Prices are very competitive - even when compared against the big store in Idaho. Another bonus is that you are helping support a local Oregon dealership and one that you will have a service relationship with as well. Jerry and Greg have extensive product knowledge of their products and the competitors. The claims about the differences between the Ram, Chevy, and Ford were confirmed by our visit/test drives of the different brands. Will was very helpful in making sure everything was right on the truck and found us an even better interest rate from the excellent one we had already found from our credit union. Will is also an authorized DMV rep and we were able to select our plates and leave the dealership with them on (every dealer should do this). More

I have purchased new vehicles from Gresham Dodge since 1996 and the experience of buying a new car is always top notch from Gresham Dodge. The sales force is a no pressure experience from the time you wal 1996 and the experience of buying a new car is always top notch from Gresham Dodge. The sales force is a no pressure experience from the time you walk in to the time you leave. If you are just browsing they will let you do that without a salesman chasing you around like other dealerships do. I just purchased another new vehicle 2012 Ram 2500 over the weekend and it went flawless again like my prior purchases and my wife and I were in and out like buying a car should be. My wife is a no haggle person as myself. Barry is such a great salesman to work with and down to earth, can carry on a coversation like we are old friends and no sales pressure. Between Barry, Will, and Andrew what can I say but excellent on all points. Andrew treats you like a person and will go out of his way to ensure you have the greatest buying experience and feeling good about your purchase when you leave. I could keep going on about Andrew but will run out of space. Then there is William, wow paperwork process was ready to go with no interuptions and another person that you can actually have a conversation outside of what you are purchasing. It is nice to see these guys greet you with a smile and a good old fashion handshake and that goes for all there employees. It is rare that you find a dealership stacked with employees that really do care about there customers. Gresham Dodge will always get my business because they have earned it, Why go anywhere else. Thanks Guy's for your outstanding service. Love the truck. Rick More

I was purchasing a new truck for business use. I called on an ad vehicle (excellent price - put Ford and Chevy out of the running) and let them know I would come out with a check for the full amount. They on an ad vehicle (excellent price - put Ford and Chevy out of the running) and let them know I would come out with a check for the full amount. They faxed me back the paperwork to provide to Accounts Payable and we set up an appointment. The dealer is a good 45 minute drive away so I let them know I needed to make the drive just once and get in and out. They made it happen. The paperwork is super-fast and smooth, the test ride and explanation of vehicle features was worth the extra time even though I already had a similar but older truck. No wasted time, no surprises, just what I needed as a business buyer. More

Employees were very client friendly. Every question was asked and they didn't seem to pressure me in any way. They had an excellent selection of Trucks to choose from with what we felt was good pricing. asked and they didn't seem to pressure me in any way. They had an excellent selection of Trucks to choose from with what we felt was good pricing. More

We went to other dealerships and had very bad service and treatment (especially at Dick's Country Chrysler Jeep Dodge in Hillsboro) Gresham Dodge was a complete opposite. They were very friendly, non press treatment (especially at Dick's Country Chrysler Jeep Dodge in Hillsboro) Gresham Dodge was a complete opposite. They were very friendly, non pressure atmosphere, and listen to our needs and price. We recommend to others and will return if ever needing another vehicle. More

I thought the overall experience was OK, but there were a few things I thought could be done better to get a good or even Great rating. It took a long time for the paperwork to be completed. The gas tank whe few things I thought could be done better to get a good or even Great rating. It took a long time for the paperwork to be completed. The gas tank when I received the car was less than have full. I've bought new and used cars from dealers before and the tanks were filled. I would have given the price a Good to exellent rating if it wasn't for the $229 they charged me for an etched number the dealer has put on the window to lower their insurance rates(that's what I was told anyway) and then pass along the cost to me. I guess if the dealer has to do that and it costs that much that's fine, but you need to add that to the add price up front so the person buying the car knows up front what the actaul price is. Seems to me they are not totally being truthfull with their price since the dealer knows ahead of time. It's kind of having a hidden option on the car that I don't want and wasn't told about. So bottom line be honest about the price up front and don't spring it on the customer when they are in the middle of the paperwork. If the add price had not been a good deal I would have told the dealer that I'm not paying the extra $229 and I'm only paying waht they had it advertised for. Thinking back I should have probably done that. More

The dealer had an outstanding price online that we could not pass up. Furthermore, we contacted other dealers with a better price in the area that had a similar vehicle for sale except it was not the color not pass up. Furthermore, we contacted other dealers with a better price in the area that had a similar vehicle for sale except it was not the color we were after. We asked the dealer if they would knock down the price to what their competitors were offering and they matched it. Even though we were set on purchasing the vehicle as we had already test driven other similar models (just not the color we wanted) when we arrived they wanted us to take the vehicle for a test drive and take a look at the vehicle prior to purchasing it to make sure it was exactly what we were looking for and to make sure that nothing was wrong with the vehicle. The person helping walk through the financial paperwork was very friendly and helpful. They asked once whether or not we wanted to add other options or extend the warranty, which we declined and they never questioned or pressured us in upgrading anything, which is not like the experience I have gotten at other dealers. I’d recommend working with the dealer on a purchase of a vehicle as I had an overall great experience. More

I had researched the dodge nitro on line before deciding to buy this vehicle. I then looked at the dealers ratings on line to find out the best dealership to go to actually test drive the nitro. Gresham Dod to buy this vehicle. I then looked at the dealers ratings on line to find out the best dealership to go to actually test drive the nitro. Gresham Dodge has excellent reviews, so called and inquired first about the 2011 nitro. I spoke with Barry then I went into the dealership. I explained exactly what I wanted down to the payment that was exceptable for me. Not wanting to waste my time or theirs if that wasn't possible, I test drove the nitro then spoke to Andrew he was clear at explaining all the details of the warranty and extended warranty info and cost, he then understood exactly what I wanted he left come back and explained all the details to exactly as I wanted Then I was off to Will for final paperwork. These 3 men were the best they gave me no problems with what I wanted at all no trying to sell me something I didn't want and no raising the price to make the sell. I recommend this dealership to anyone looking to buy a new or used vehicle. They are as the say aim to please the customer and they do exactly that!!! Thank you Gresham Dodge it was truly a pleasure to do business with you and look forward to sending others to your dealership. Sincerely, Sandy More

I hate buying a new rig, always a big hassle. Salesmen don't listen, pushy, trying to get you to settle for less. Bah, Bah, Bah.......... NOT this time. Inquired about one of their on-line specials and sc don't listen, pushy, trying to get you to settle for less. Bah, Bah, Bah.......... NOT this time. Inquired about one of their on-line specials and scheduled a test drive with Mark Covington. He met me at the door, took me for a ride and asked how I liked it. It was a nice truck but did not have everything I wanted. Marks asked good questions, LISTENED to my answers and went looking for the right truck that had what I wanted. They did not have one in stock so Mark went on-line to look at other dealerships to see if he could find one just the way I wanted it. He found just the truck, worked up a price and we started crunching the numbers. We were too far apart, so in walks Andrew. Here comes the pressure? Nope, again questions were asked. Andrew Listened, tried to find solutions but didn't work out that day. It took both Mark and Andrew working on the numbers for a week before we can to a deal. Just a note, it took this long because I was unavailable most of the time and we played a lot of phone tag. My fault, not their's. Will wrote up the paper work and made it all look simple. He is very good at explaining everything, answering questions, and addressing concerns. A nice person to visit with! Bottom Line: They sold me a truck with no hassle, pressure, or games. I ended up with a better truck than the first one I looked at, and a lower cost then their special. I will do business here again. More

Normally buying a car is not an enjoyable experience. The sales staff here is very knowledgable and friendly. No high pressure sales or pushy employees. I got the deal I was looking for and Andrew and The sales staff here is very knowledgable and friendly. No high pressure sales or pushy employees. I got the deal I was looking for and Andrew and William made sure that it was a smooth transition. Everything was explained in detail so that there was no blindsiding. More