
Gresham Chrysler Dodge Jeep Ram
Gresham, OR
Filter Reviews by Keyword
By Type
Showing 1,136 reviews
It was very busy and Will helped to speed the process along. He also made sure we understood everything. Great person to finish the experience. along. He also made sure we understood everything. Great person to finish the experience. More
My wife and I were looking to purchase our first factory new vehicle and visited multiple dealers in the area. Gresham Dodge was by far the most relaxed, no pressure place we visited. Up front we told the new vehicle and visited multiple dealers in the area. Gresham Dodge was by far the most relaxed, no pressure place we visited. Up front we told them we were not buying on our first visit, and not once did anyone try to change our minds. When we returned, we were treated with respect and consideration. The staff was attentive and listened to what we wanted and didn't try to up sell us. The pricing was fair and competitive and we ended up with a better vehicle than we had hoped for while remaining in our budget. Truly impressed and surprised us at what a positive experience we had. More
We were met outside by Mingo, he was very courteous. Showed us the car we were interested in. Took it for a test drive by ourselves which really sealed the deal for us. We then were brought to Will for Showed us the car we were interested in. Took it for a test drive by ourselves which really sealed the deal for us. We then were brought to Will for financing. Everything went smooth. Mingo also took time to explaine the features before we left the dealership. We weren't pushed or rushed. More
i strongly recomende gresham dealer ,customer service and sales personal are awsome they treat you and give you a reasonable price ,please visit gresham, dealer. sales personal are awsome they treat you and give you a reasonable price ,please visit gresham, dealer. More
Overall I am satisfied with my purchase from Gresham Dodge, I would highly recommend them to friends and family. The only problem I had was with a salesperson who was not part of the original paperwork Dodge, I would highly recommend them to friends and family. The only problem I had was with a salesperson who was not part of the original paperwork that was trying to haggle extra cash out of the deal by lying to me after all the paperwork was done. More
I was originally working with another dealership in town, but when things began to get difficult I called Gresham Chrysler. From start to finish, Art Marambe was amazing to work with. Not only did he jump th but when things began to get difficult I called Gresham Chrysler. From start to finish, Art Marambe was amazing to work with. Not only did he jump through hoops to find me exactly what I was looking for, but he did it quickly and with a smile. He was communicative & transparent throughout the process. Additionally, he got me quite a bit more vehicle for almost $100 less/month than the other dealership was offering. Art explained everything to me from finances to process to features on the car. At no time did our interaction feel inauthentic or as if I was just another sale. This experience was a complete 180 from what I was getting from the original dealership & sales person. The great experience did not end with Art's excellent customer service while we were finding my vehicle. Upon picking up the car, Art and Will (business manager) stayed late to accommodate us. Art took us through all the details of the car & then Will helped us with all the financing and paperwork. I never thought I'd say this about buying a car, but it was an absolute joy to work with these guys. I can't say enough good things about them. It wouldn't do it justice. I work in marketing/advertising and am a stickler for good customer service. Additionally, my father sold cars for 35 years, so I am familiar with the routine. This interaction is the best I've ever had in any large purchase. I rarely rave about customer service experiences, but I've continued to talk to friends, co-workers & family about the excellent service I received. I HIGHLY recommend this dealership. And while I am sure all the staff is great, Art is amazing as is Will. I wish I had a reason to buy a cars all the time. Without a doubt, I will recommend them to the people I know & will surely return to them for car maintenance & future vehicles. More
If you go to by a car here seek out Art or Rickey. They were outstanding to work with! They worked with me to help my wife and I with our 2013 Chrysler Mini-Van. I normally hate having to buy a new car bec were outstanding to work with! They worked with me to help my wife and I with our 2013 Chrysler Mini-Van. I normally hate having to buy a new car because most salesman are sleazy! Art and Rickey are the cream of the crop!I can't say enough about them. Ron helped us with the financing. He too was accomadating and outstanding. Last but not least was Will the Business Manager at Dodge of Gresham. He was so terrific. He really defined this experience. He was genuine and made sure that we were looked after. I strongly recommend DODGE of GRESHAM. 855 NE BURNSIDE ST, GRESHAM, OREGON 97030. ASK FOR RICKEY or ART....and make sure RON helps with your financing and you sign all your paperwork with WILL the Business Manager.I am extremely happy we chose Dodge of Gresham. Go and pay them a visit soon, you will not be let down or disappointed! Michael P. More
I first spoke with Wil Hatton and immediately felt welcome. He was friendly and introduced me to Art Marambe. Art was excellent...he showed me several different trucks; new & used. Since this is the welcome. He was friendly and introduced me to Art Marambe. Art was excellent...he showed me several different trucks; new & used. Since this is the first diesel truck I have owned, I had a lot of questions. He gave me the differences with the pro & cons of gas vs diesel. I never felt rushed. They didn't have the 4X2 that I wanted so he said he would let me know if he found one for me. Within a few days Art called to say there was a truck in transit that was perfect...and it was! I had to wait about a week for delivery but it was worth every minute. It was even delivered about four days earlier than expected!! Andrew Suvanvej did all of the paperwork and found discounts for me that I wasn't aware of (much appreciated). He explained the financing, licensing, etc. Again, I didn't feel rushed and he was able to answer all of my "dumb" questions. When I went to pick up my pickup, Art and Wil were there to greet me and make sure I was comfortable with everything. The license plates were already there and attached, which was a first for me. I was giddy with excitment and they all went right along with me in this whirlwind. I can't say enough great things about the way I was treated and how easy and comfortable the whole process was, from start to finish!! More
We went in on a cold and rainy night (around 6:30)looking to purchase a used 1500 listed on the website. When we arrived and started looking, Rikki was extremely helpful, especially since it was only his 3r to purchase a used 1500 listed on the website. When we arrived and started looking, Rikki was extremely helpful, especially since it was only his 3rd day working there, in helping us look at all of the used 1500s on the lot, but to no avail. We decided to wait & Rikki would call us if something came in, so we went inside to exchange info. Well, Art approached us asking what we were looking for, so we told him, and as my partner had pointed out earlier, Art mentioned that we could spend a bit more and get a new truck, covered by warranty. After some deliberating, we took a test drive. And immediately felt like we had found the truck meant for us! Well, after that it was a cake walk! Art did his magic with the numbers and William handled the final transactions fabulously. At no time was there any pressure, we both felt like everyone was upfront an honest and we walked out of the dealership a little over 2 hours later happy and with 2012 Dodge Ram 1500. Thank you to Rikki, Art And William for making the experience stress free. We WILL be back! More