
Gresham Chrysler Dodge Jeep Ram
Gresham, OR
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Our experience was terrific with this dealership. Sales Consultant, Mike, was very helpful and personable; found the van we wanted promptly and explained the features to our satisfaction. Sales Manager, An Consultant, Mike, was very helpful and personable; found the van we wanted promptly and explained the features to our satisfaction. Sales Manager, Andrew, presented our different finance options and guided us to the one that would benefit us most, and help negotiate the warranty. Business Manager, Wil, was very patient with my questions regarding forms, and very pleasant to talk to and knowledgeable about the Dodge business. We will definitely recommend Gresham Dodge and those employees formerly mentioned to friends and family. Definitely a overall "10" experience! More
the overall experience in buying my 2013 new charger was great. will hatton got the approval (business mgr) fred augustine sale consultant was great!!!! ron miller was upfront. great. will hatton got the approval (business mgr) fred augustine sale consultant was great!!!! ron miller was upfront. More
The dealership made the process very seamless. I was in and out in about two hours. Gary was very friendly and offered a test drive as soon as I walked onto the floor. and out in about two hours. Gary was very friendly and offered a test drive as soon as I walked onto the floor. More
My intentions was not to purchase a car, I was just shopping around... Nonetheless, I found my NEW baby and I am very happy. I know how it is when you are trying to sell something you treat your custom shopping around... Nonetheless, I found my NEW baby and I am very happy. I know how it is when you are trying to sell something you treat your customer like GOLD!!! Well, real talk I think once they saw I meant business that fakeness came off and they were genuinely doing their best to sell me a quality car and I appreciate that. Thanks Guys!!!!! More
Hopefully this is not a duplicate, as I did want to make sure we let others know that we had a great experience purchasing this new 2013 Dodge Grand Caravan. Mike George found the van we wanted, at the pri sure we let others know that we had a great experience purchasing this new 2013 Dodge Grand Caravan. Mike George found the van we wanted, at the price we wanted, had it ready to go when we showed up, discussed all options and took care of us while we awaited getting a loan through the Business Manager, Wil Hatton. As they say, "One-Stop-Shopping"...we had the car, the loan and the plates on the vehicle upon leaving in a very prompt time frame. Thank you..after purchasing over 11 vans since 1984, we have now had the best experience yet. More
I have purchased multiple cars from both Andrew and Will. Andrew goes above and beyond to find the right vehicle and deal that fits your budget and situation. Will is efficient and thorough in the paperwor Andrew goes above and beyond to find the right vehicle and deal that fits your budget and situation. Will is efficient and thorough in the paperwork process as well as extremely friendly. I would not go anywhere else to purchase a vehicle! More
I have always had great experiences at this dealership since Timberline Dodge closed many years ago. I appreciate the honesty and intergrity of the sales and service staff. Ken Knudson has made sure tha since Timberline Dodge closed many years ago. I appreciate the honesty and intergrity of the sales and service staff. Ken Knudson has made sure that all of the dealerships customers service needs are met and if not, he makes sure to do so. Recommendations for Gresham Dodge as an honest dealership after purchasing a total of 3 different vehicles goes without question. Thank you for always giving me the "Five" star treatment. Mrs. K. Michael More
My husband and I have had a great experience with Gresham Chrysler Dodge Jeep Ram. Everyone we came in contact with were all very helpful and made you feel welcome. Gary Moore was very knowledgeable, frien Chrysler Dodge Jeep Ram. Everyone we came in contact with were all very helpful and made you feel welcome. Gary Moore was very knowledgeable, friendly and not pushy at all. He showed us a lot of the options on the cars and took us out on test drives. He was very patient with us and made us feel welcome every time we came there. He has excellent customer service. Wil Hatton and Andrew Suvanveg were very friendly and quick with processing all of the paperwork . They were both knowledgeable with warranties, financing and interest rates. They also had excellent customer service. Barb Overton was extremely helpful in trying to find a time to bring back our new car for the Enviro/Guard Appearance Guard. The times the rental car place was available wasn’t very user friendly to someone who lives a distance to the dealership and works full time. Barb tried very hard to find a time convenient to us and was successful at it. Again, excellent customer service was given. I have worked in customer service for 24 years and I have a high expectation when it comes to customer service. Everything we experienced met that expectation and we will recommend this dealership to everyone we come in contact with. We love our 2013 Dodge Charger Daytona. Sincerely, Kevin and Tanya Martinson More
Horrible customer service, keep clear! Use to be a loyal customer and recommended their service department on a regular occasion. Went to take my truck in to have regular maintenance done (oil change/tire customer and recommended their service department on a regular occasion. Went to take my truck in to have regular maintenance done (oil change/tire rotation) and wanted them to take a peak at the wheel well where their was a noise coming from when I turned real sharp. They wanted $102 to look at, not even to repair? I questioned the charge because out of all the years taking my dodge trucks their I have never been charged a fee to look at. The norm is; I ask them to look at, they diagnose, tell me how much, and they get it done. I called the manager Paul about this and the first words out of his mouth was did I purchase our vehicles their? Guess this is because it will affect the level of customer service I will be given. Paul passed me off to his head of the service department Ken, who instead of trying to retain a regular customer and take care of me, questioned my loyalty? Wow, something that could of been so easy. Change the oil, rotate the tires, and take a look at the problem. Their not the cheapest in town but that did not matter to me because they took care of me, until today. Must be new management or owners becuase their is definately a change in the customer service level. Unless you bought your vehicle their, do not bother! More
I will always do business with the Gresham Chrysler Dodge Jeep Ram gang. Even before I had stepped onto the lot, they were very helpful. I was looking for a Jeep with vinyl or leather, which can be hard to Jeep Ram gang. Even before I had stepped onto the lot, they were very helpful. I was looking for a Jeep with vinyl or leather, which can be hard to find and Enrique immediately had a solution for me. I had called a lot of other dealerships before talking to Enrique and I was very happy with is willingness to find me EXACTLY what I wanted without trying to sell me something else. His customer service continued in this manor for the rest of my time there. He educated me thoroughly about the warranty details and ALL of the features in the Jeep I bought. I left feeling confident and knowledgeable. I also traded my car in and got a deal that was very reasonable and left with the Jeep that I had been looking for without having to make any compromises. This was the first time I left a lot in a car that I wanted, feeling good about the deal that was made and the experience. I couldn't have been happier. More