Gresham Chrysler Dodge Jeep Ram
Gresham, OR
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I hate buying a new rig, always a big hassle. Salesmen don't listen, pushy, trying to get you to settle for less. Bah, Bah, Bah.......... NOT this time. Inquired about one of their on-line specials and sc don't listen, pushy, trying to get you to settle for less. Bah, Bah, Bah.......... NOT this time. Inquired about one of their on-line specials and scheduled a test drive with Mark Covington. He met me at the door, took me for a ride and asked how I liked it. It was a nice truck but did not have everything I wanted. Marks asked good questions, LISTENED to my answers and went looking for the right truck that had what I wanted. They did not have one in stock so Mark went on-line to look at other dealerships to see if he could find one just the way I wanted it. He found just the truck, worked up a price and we started crunching the numbers. We were too far apart, so in walks Andrew. Here comes the pressure? Nope, again questions were asked. Andrew Listened, tried to find solutions but didn't work out that day. It took both Mark and Andrew working on the numbers for a week before we can to a deal. Just a note, it took this long because I was unavailable most of the time and we played a lot of phone tag. My fault, not their's. Will wrote up the paper work and made it all look simple. He is very good at explaining everything, answering questions, and addressing concerns. A nice person to visit with! Bottom Line: They sold me a truck with no hassle, pressure, or games. I ended up with a better truck than the first one I looked at, and a lower cost then their special. I will do business here again. More
Normally buying a car is not an enjoyable experience. The sales staff here is very knowledgable and friendly. No high pressure sales or pushy employees. I got the deal I was looking for and Andrew and The sales staff here is very knowledgable and friendly. No high pressure sales or pushy employees. I got the deal I was looking for and Andrew and William made sure that it was a smooth transition. Everything was explained in detail so that there was no blindsiding. More
Bought a new Ram 2500 dealed with Barry mostly on the sale Not pushy at all Thank you! Will did all paperwork very enjoyable! Fred met us at the door the next morning when we picked it up. The only Gripe sale Not pushy at all Thank you! Will did all paperwork very enjoyable! Fred met us at the door the next morning when we picked it up. The only Gripe I have that it was not detailed!! Other than that I was Happy! Thanks More
My initial visit was to look for a replacement car for my family and Fred Augustine was our salesman. He was very friendly and took all the information that we needed for a vehicle of our size of a family. family and Fred Augustine was our salesman. He was very friendly and took all the information that we needed for a vehicle of our size of a family. Andrew was very informative and friendly to my wife and gave us plenty of time to think about our transactions. We did have some hiccups after the transaction but it was all taken care of and worked out on everyones part. Our final transaction was getting our licenses plate and with the help of William Hatton We finalized all of our transaction sales and I feel real comfortable working with this team again. Barb is a very friendly woman in the Parts department and has answered all my questions and calls in a timely manner. I would say that from the begining to the end it was a great experience and we have the vehicle that we were looking for. I will definately be calling upon William, Frank, Andrew, and the others to help me with my needs in the future. More
The night before at we had a great visit with our Daughter and Son-in-Law. The next day we did some looking on the internet for a 7 passenger van with captains seats in first and second row. We foun Daughter and Son-in-Law. The next day we did some looking on the internet for a 7 passenger van with captains seats in first and second row. We found the Dodge website, Dealer Look-up, and Used Car Inventory on Gresham Dodges Website were very easy to navigate. We located a couple of Vans that interesting us. Checked out the value of our possible trade-in and we drove down to the dealership. It is conveniently located and easy to access. Fred came out and offered to assist us finding a car. We located a van that was interesting, however, had the key to the wrong car that turned out to be the right car for US. Sitting right next to it we found the Van that was the one we had found on the website. Fred setup a test drive. From the moment we got in we found it to be just what we were looking for. 2011 Dodge Grand Caravan, Low mileage, smelled just right (no smoke no heavy cleaner or perfume cover-ups), clean, roomy interior. With very little hassle, the wonderful help of the management and the information we had brought with us, we were able to negotiate a deal for the Van and our trade-in. Then it was time for the final documents and Will took good care of making even this task pleasant and possibly even fun. We found everyone to be congenial and would recommend this dealship. Thank you for making our weekend turn out well. More
Hello, I have purchased 5 new trucks and 1 new car, all Dodge/Chrysler products. Over the years I've used the parts department/service department. On 11/25/2012 I bought a Dodge Ram 1500 Laramie 4x4 (Loade Dodge/Chrysler products. Over the years I've used the parts department/service department. On 11/25/2012 I bought a Dodge Ram 1500 Laramie 4x4 (Loaded). From the time Jerry Wilson met me at the door with an umbrella and walked me out to a couple trucks after talking I had a good vibe with all the guy's I met. All were true professionals. Friendly,respectful,knowledgeable. This is the second Dodge truck I've bought at Gresham Dodge. I highly recommend Gresham Dodge to others I know and meet. I spent several hours working with all the guy's and with no reservation give them a OUTSTANDING rating. Feel free to call me if you have any questions because I could go on and on for hours of all my experiences dealing with Gresham Dodge. Sincerly, George Maciokas "Bill" More
I give a big (((((HUG))))) to Andrew, for making this all happen. You're #1 in my book. Also special thanks for coming in on your day off. Thanks to Will, too. He was great. happen. You're #1 in my book. Also special thanks for coming in on your day off. Thanks to Will, too. He was great. More
We were looking for a Dodge pick up.We found one at Gresham Dodge.Will Hatton and the sales staff at Gresham Dodge were great. Friendly, and Professional. We will go back again. Thanks Gresham Dodge.Will Hatton and the sales staff at Gresham Dodge were great. Friendly, and Professional. We will go back again. Thanks More
They didnt understand what i was trying to ask and charged me for a lot more work that i didnt even ask for. treated my dad even worse took three hours to change oil and when he asked how much longer, charged me for a lot more work that i didnt even ask for. treated my dad even worse took three hours to change oil and when he asked how much longer, he said if i want i'll take all day long!!! Very rude in service, i will never take my truck to them for service again! More
We recently purchased a 2008 Jeep Liberty from Gresham Dodge. It was our second purchase from this dealership.We had purchased a 1999 Chrysler T & C in 2000, & were EXTREMELY satisfied with it.From the ti Dodge. It was our second purchase from this dealership.We had purchased a 1999 Chrysler T & C in 2000, & were EXTREMELY satisfied with it.From the time we got out of our car in the parking lot, we were treated by a friendly salesman,who,I regretfully,have forgotten his name.He showed us a vehicle,'similar' to what we were looking for, as they didn't have exactly what we'd been looking for. We went for a test drive,& upon our return,he took us inside to start our buying process.We'd had some financial difficulties in the past that we had worked through,& explained this to them up front.They assured us they would do all they could to get us the vehicle we wanted....& they did!!Will drew up the final paperwork,& we were on our way with our new car.But it didn't stop there.He called us yesterday to say he had enjoyed visiting with us so much,he decided we deserved more,& had managed to get our interest rate lowered a couple more points!We've never been treated so respectfully by salespeople before in the purchase of anything,& the experience is one we will never forget.We will definitely recommend this dealership to our friends.Don't change a thing!!! More