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Gresham Chrysler Dodge Jeep Ram

Gresham, OR

4.5
1,136 Reviews

855 NE Burnside St.

Gresham, OR

97030

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Showing 1,136 reviews

January 09, 2015

Outstanding Service I have been in a couple times for service and have always left with a smile on my face. The service is prompt, reliable, and done in a very reasonible More

by chopp341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Knipe
Jan 25, 2015 -

Gresham Chrysler Dodge Jeep Ram responded

Thank You for sharing, We appreciate the recommendations.

January 06, 2015

Great service Always prompt and courteous and my truck is in and out so I can go about my day. My hats off to the Gentleman of Gresham. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
December 17, 2014

Bad service Just called parts and I was routed to service who again routed me back to parts now I've been put on hold for 20 minutes and counting, seems rude, bad More

by mcm
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Wasn't given
Jan 25, 2015 -

Gresham Chrysler Dodge Jeep Ram responded

We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Andrew Suvanvej. 503.666.2277

December 03, 2014

Great Car Buying Experience Will Hatton was amazing! Not only did I get the car I wanted for the payments I wanted, he found me a better rate, got me a fabulous warranty and made More

by Lisa Warwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Hatton
November 14, 2014

Great group of people !! Nothing better than buying a new car/truck and going home feeling good about it and the experience. When you had bought a vehicle five years earlier More

by Jimbob37955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
October 26, 2014

Honest dealer I have been having numerous problems with my 2014 Dodge. Gresham Dodge has gone above and beyond the call of duty to help. But unfortunately the vehic More

by ToddF1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul, Ron, Ken, Andrew and Jeremy
September 22, 2014

2014 Grand Cherokee Summit Factory issue. I have to say Gresham Chrysler and especially Ken Knudson, Service Manager was absolutely fantastic to deal with and went out of their/his way to reso More

by mark nordstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Knudson
September 22, 2014

illegal coercion Wouldn't offer us a competitive interest rate. So we got our own financing, then were told we could not buy the car unless we used their financing. I More

by thom.pastor.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry and Tania
Jan 25, 2015 -

Gresham Chrysler Dodge Jeep Ram responded

Thank you for the opportunity, We appreciate and value all input as we strive to always improve processes. Please understand that we are sell and service automobiles. We do not set or approve the lending perimeters rather then are connected to several lenders. Interest rates are solely set by the banks, not Gresham Dodge. They will determine pricing on credit worthiness. It is not a policy to finance with our lenders to do business. Ultimately we apologize if it was not communicated smoothly and will take your feedback to improve our processes. Thank you for your words.

September 15, 2014

Awesome Service! I purchased a part thinking I'd put it in. But couldn't, Ken took two minutes & put it in for me. Great Customer Service! More

by debchurchill45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, Service Manager
September 05, 2014

Gresham Dodge is my kind of place I brought my Charger in to Gresham Dodge for service, they changed my oil and rotated my tires before I had time to read my magazine. They were fast a More

by Watcr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Ken, Seth
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