
Gresham Chrysler Dodge Jeep Ram
Gresham, OR
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Outstanding Service I have been in a couple times for service and have always left with a smile on my face. The service is prompt, reliable, and done in a very reasonible I have been in a couple times for service and have always left with a smile on my face. The service is prompt, reliable, and done in a very reasonible amount of time. I can't say more good things about this service department. I am a customer for life. Thanks again Seth! More
Great service Always prompt and courteous and my truck is in and out so I can go about my day. My hats off to the Gentleman of Gresham. Always prompt and courteous and my truck is in and out so I can go about my day. My hats off to the Gentleman of Gresham. More
Bad service Just called parts and I was routed to service who again routed me back to parts now I've been put on hold for 20 minutes and counting, seems rude, bad Just called parts and I was routed to service who again routed me back to parts now I've been put on hold for 20 minutes and counting, seems rude, bad form folks. More
Great Car Buying Experience Will Hatton was amazing! Not only did I get the car I wanted for the payments I wanted, he found me a better rate, got me a fabulous warranty and made Will Hatton was amazing! Not only did I get the car I wanted for the payments I wanted, he found me a better rate, got me a fabulous warranty and made the experience simple and non stressful. I will definitely send friends and family to this dealership and will come back myself in the future as well! THANK YOU !!!! More
Great group of people !! Nothing better than buying a new car/truck and going home feeling good about it and the experience. When you had bought a vehicle five years earlier Nothing better than buying a new car/truck and going home feeling good about it and the experience. When you had bought a vehicle five years earlier and you go back for another and they not only remember you but it's all the same people working there it really says something about that dealership and it's people !! If looking for a Dodge, Chrysler, Jeep don't bother with anybody else just stop and see these guys. More
Honest dealer I have been having numerous problems with my 2014 Dodge. Gresham Dodge has gone above and beyond the call of duty to help. But unfortunately the vehic I have been having numerous problems with my 2014 Dodge. Gresham Dodge has gone above and beyond the call of duty to help. But unfortunately the vehicle is just a bad one. I would not hesitate to buy from this dealer again. More
2014 Grand Cherokee Summit Factory issue. I have to say Gresham Chrysler and especially Ken Knudson, Service Manager was absolutely fantastic to deal with and went out of their/his way to reso I have to say Gresham Chrysler and especially Ken Knudson, Service Manager was absolutely fantastic to deal with and went out of their/his way to resolve a factory issue that I have been work unsuccessfully for 2 months with both McLaughlin Auto Mall and Chrysler Customer Service without any success. I gave up on them and called Ken who requested I bring the Jeep in for him to look at. The issue is the driver rear quarter panel and rear door were miss matched by 3/8" and both McLoughlin Auto Mall service, Tami and Chrysler Factory service tried to say there was nothing they could do and they problem was within factory specification, wouldn't affect driving, so they wouldn't cover a very bad and obvious defect. I was amazed Chrysler would make such a statement and accept such poor quality. I took my Jeep to Ken and within "1-1/2 hours" of showing up, he was able to take the Jeep to his body shop, make the repair, and I drove off with my Jeep now looking like a new vehicle should look like from the factory. I would never buy another vehicle from McLoughin Auto Mall. Their service team is awful to deal with, "never" return calls, and don't follow up as they promised to have an answer from Chrysler within 48 hrs of submitting a claim. I gave up after 2 months and Gresham resolved the issue within 1-1/2 hrs when even Chrysler said it couldn't be fixed or they wouldn't do anything. Ken avoided me having to get an attorney involved. Anyone buying a Chrysler should thoroughly look over any new potential car before buying, because Chrysler Customer service will not correct any cosmetic finish issues and will claim it doesn't affect drivability so they don't have to make a repair. They refused to even give me their acceptance standards and claim it is proprietary. ---In other words they want to be able to just tell you to go away and not stand behind their product quality. My hat goes off to Gresham Chrysler for their Customer service and ability to resolve a serious Chrysler issue when the factory won't. I will always buy and service may Chrysler Truck and autos there. Thank You Ken...!! More
illegal coercion Wouldn't offer us a competitive interest rate. So we got our own financing, then were told we could not buy the car unless we used their financing. I Wouldn't offer us a competitive interest rate. So we got our own financing, then were told we could not buy the car unless we used their financing. I said "Ok, but put that in writing that we have to use your financing." They wouldn't, then admitted that they couldn't coerce us to do that and came up with a competitive rate after that. More
Awesome Service! I purchased a part thinking I'd put it in. But couldn't, Ken took two minutes & put it in for me. Great Customer Service! I purchased a part thinking I'd put it in. But couldn't, Ken took two minutes & put it in for me. Great Customer Service! More
Gresham Dodge is my kind of place I brought my Charger in to Gresham Dodge for service, they changed my oil and rotated my tires before I had time to read my magazine. They were fast a I brought my Charger in to Gresham Dodge for service, they changed my oil and rotated my tires before I had time to read my magazine. They were fast and courteous and I was out of there in no time at all. I want to thank them for getting it done so quickly and letting me get started on my weekend. And I didn't even need an appointment. Thanks again Gresham Dodge. More