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Gregory INFINITI

Libertyville, IL

3.2
188 Reviews

1205 S Milwaukee Ave

Libertyville, IL

60048

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Showing 188 reviews

October 04, 2023

Once you get connected to service team, they do a great job in keeping you informed, providing options and completing the service properly. More

by kim.clark23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy
September 23, 2023

Had a great experience with the whole process. TJ and Latiff salesman and sales manager were very helpful and knowledgeable about the QX60 and the QX80 took both suv out for a test drive liked both More

by kendodge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ and Latiff
July 15, 2023

Always on time, excellent service . The employees are very friendly and good at what they do. Highly recommend. More

by Mokim58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Garcia
May 25, 2023

They sold me a car that had severe damage and misrepresented the vehicle entirely. They lie and scam and act like toddlers to make a sale. They won't have an adult conversation to resolve the iss More

by yearinabox1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nate
May 20, 2023

I called Friday afternoon and set up an appointment to test drive the vet next day between 11-12. I drove over an hour to get there, they knew iv lived far, and arrived at 1050 only to learn that the ca More

by Sprvardy
Recommend Dealer
No
Employees Worked With
Nate
April 18, 2023

Pleasant experience for the most part. They were very transparent on the vehicle and I am please. I would definitely buy another car from them. More

by Rodkyles
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie
February 08, 2023

Excellent staff and service department! I have serviced my car here for the past 8 years since new and they keep it running in tip top condition. More

by nicksubota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Garcia
Mar 07, 2023 -

Gregory INFINITI responded

Nicksubota, we're happy to hear you had such a positive experience with our team!

December 11, 2022

Staff are courteous and very professional; facilities are clean and well appointed; exceptional service department More

by Wil N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Figueroa/ Service Consultant
Dec 13, 2022 -

Gregory INFINITI responded

Will, Our Service Department truly appreciates your patronage and I am happy your visit rated 5 stars. Steve

September 23, 2022

No pressure sales, knowledgeable & friendly staff. Fantastic, clean facility. Competitive pricing. Car was cleaned and set for us to look at before we arrived and all features and product info was pre More

by Luzzel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Devoe, Jason Nichols, Steve Cole
Oct 08, 2022 -

Gregory INFINITI responded

Luzzel, we're so glad that we were able to go above and beyond your expectations!

September 07, 2022

No pressure sales. Very friendly good hours and the new location is great for me More

by gjmolson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mauro
Sep 09, 2022 -

Gregory INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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