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Gregory INFINITI

Libertyville, IL

4.5
312 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time. Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises. We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind. At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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1205 S Milwaukee Ave

Libertyville, IL

60048

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Showing 312 reviews

September 23, 2026

Gregory Infiniti did a great job fixing my car a couple of weeks ago. I really appreciate it. More

by ANGELA.MORRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
Sep 23, 2026 -

Gregory INFINITI responded

Knowing that our repair on your INFINITI QX60 met your needs is rewarding. Huber and our service team appreciate your kind words.

September 18, 2026

They were great communicators - keeping well informed during the service. The entire service team worked hard to recreate a sporadic problem so that we could find the root cause solution. Customer lounge More

by bherzog336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Garcia
Sep 18, 2026 -

Gregory INFINITI responded

Your note about our clear communication and dedication to resolving a sporadic issue highlights how our service team approaches complex problems. Our team is pleased we could recreate the sporadic issue on your INFINITI QX80 and identify its root cause. Hearing that our lounge was comfortable means a lot to us.

September 18, 2026

Purchase process and communication was excellent. However, I was informed that Gregory Infinity performed an oil change and cabin filter service prior to sale. When I brought the car to my local Vol More

by cap10ed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2026 -

Gregory INFINITI responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

September 17, 2026

For the second time in 3 years we found ourselves at Gregory Infiniti purchasing a used car. The no hassle, no pressure sales process was such a welcome experience. We were able to test drive multiple v More

by laurawojtalik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Betz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Weber
Sep 17, 2026 -

Gregory INFINITI responded

Knowing our no-pressure, hassle-free sales process felt so welcome means a lot to our team. We’re glad the freedom to test-drive multiple vehicles helped you find the right used Cadillac Escalade without feeling rushed. Our team is pleased Matt could work some finance magic to fit your budget and complete the purchase seamlessly upon your return.

September 14, 2026

Ryan is amazing! He is always so helpful and kind on the phone and in person! More

by tooba444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 14, 2026 -

Gregory INFINITI responded

Hearing that our service team felt helpful and welcoming means a lot to us. Thank you for the five-star rating on the service for your INFINITI QX60.

September 11, 2026

Very professional service by a competent service team! Ryan Mathee and Betsy Garcia were very courteous and helpful. I appreciated their responsive and humble attitude. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mathee and Betsy Garcia
Sep 12, 2026 -

Gregory INFINITI responded

Your mention of courtesy and responsiveness highlights what our service team strives for. Hearing that you found our team professional, courteous, and humble means a lot to us. Thank you for entrusting us with the service on your INFINITI QX50.

September 04, 2026

I bought my car with extended warranty 2 years ago from Gregory Infiniti Libertyville. I went there in August with an issue on my car. They took care of everything needed with my car and the warranty cover More

by Hakan Aksoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Gesualdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vodicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Weber, Huber Kufel
Sep 04, 2026 -

Gregory INFINITI responded

Your recommendation of both our sales and service teams means a lot to us. We’re pleased we could resolve the issue on your Jeep Wrangler Unlimited under your extended warranty and cover the full cost. Thank you for choosing us and sharing your experience.

September 03, 2026

Came in greeted with a smile and service was timely and done well. I was provided with good information to help me maintain my car. I will go back More

by jeff.krasner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Huber Kufel
Sep 03, 2026 -

Gregory INFINITI responded

Welcoming every guest with a smile and offering clear maintenance guidance are central to our service approach. Knowing that the timely service on your QX50 and the helpful information met your needs means a lot to our service team. We look forward to your next visit.

September 02, 2026

Great, courteous and knowledgeable employees Clean facility Good, good good good good good No more words that’s all I have to say More

by EMHSINCLAIR
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
Sep 02, 2026 -

Gregory INFINITI responded

Hearing that you found our employees courteous and knowledgeable means a lot to our team. We’re glad the clean facility met your expectations during the service on your INFINITI QX50. Thank you for your kind words and the five-star rating.

September 01, 2026

I have always had the absolute BEST service at Gregory Infinity THANK YOU Mary Stowell More

by marystowell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joey Gesualdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Caspersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Betz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Kerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vodicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dyser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AMBER, Matt Weber, Huber Kufel
Sep 01, 2026 -

Gregory INFINITI responded

We’re glad the service on your INFINITI EX37 has consistently met your expectations. Your kind words and five-star rating mean a great deal to our service department.

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