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Gregory INFINITI
Libertyville, IL
188 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 188 reviews
August 29, 2013
Matthew was very friendly and put myself and my sons at ease. He knew alot about cars and was able to discuss them at length with my boys. When he took us on a test drive he made all of us very comfortab ease. He knew alot about cars and was able to discuss them at length with my boys. When he took us on a test drive he made all of us very comfortable and encouraged us to really get to know the car. He wanted me to be happy with my purchase and so far....I AM! More
by rebelgirl
August 27, 2013
Val and Justin were great! Straight shooters. Quick and accommodating. Much better then the other infiniti dealers in chicagoland. I felt they were honest, and easy to work with. accommodating. Much better then the other infiniti dealers in chicagoland. I felt they were honest, and easy to work with. More
by ibrahims
Employees Worked With
Justin Palermo, Valery Radunsky
August 19, 2013
Overall a great experience for buying a car. Staff was very friendly and informative. Not pushy at all. I bought a 2013 Infinity JX35 for the wife. She loves it. I would definitely go back to Gregory Infi very friendly and informative. Not pushy at all. I bought a 2013 Infinity JX35 for the wife. She loves it. I would definitely go back to Gregory Infinity for future car purchases. More
by debruler
Employees Worked With
Gary Krosh, Thomas Dvorak
August 18, 2013
My husband and I came in on Thursday and Dennis Collins was the one assist us. my experience with this dealership was outstanding. the customer service provide by the staff was more than outstanding. the s was the one assist us. my experience with this dealership was outstanding. the customer service provide by the staff was more than outstanding. the staff's took care what we need and the experience we had was nothing compare from the other dealership we had experience before. I would defenitely recommend this dealership to my family and others. thank you so much for taking care of our needs and you kept your promisses to your customers. again thank you Mr. Dennis Collins for all your hard work trying to fit us in the right car and affortable price. we appreciate your professional customer service. More
by broussard1967
Employees Worked With
Dennis Collins, Dennis Collins
August 15, 2013
Went there for a pre-owned certified FX35 AWD.FIrst:the car wasn't certified how they advertise it ,they said it was ready for certification which i had to pay for.Second:they offer it as a clean car,no ac car wasn't certified how they advertise it ,they said it was ready for certification which i had to pay for.Second:they offer it as a clean car,no accidents but actually both front and rear bumper are repainted and that"s obviuos.Third:when i noticed the body damaged and spoke to Thomas Hanson first he said that they didnt know about the damage ,but after he changed his mind and told us that they noticed the damaged and right now are in the middle of fixing the car ,it just needs clear coating.He offered me to buy the car and then come another day to get the clear coating done.If this is not ridiculous,then I'm Neil Armstrong. The only good thing was the salesman-his name is Dennis Collins.He was nice and honest(ex police officer). The car you should avoid: 2010 Infinity FX35 AWD ,ext:Black int:White Vin#JN8AS1MW5AM853107 .Follow up: Thomas Hanson no longer works over there,so I really appreciate the quick and honest reaction from the management!!! More
by dimitartulevski
Employees Worked With
Dennis Collins
August 01, 2013
Went back 2 weeks later and bought a second car... If that's not enough, the sales team made both purchases very smooth and simple. Simple numbers, no screwing around, and a fair offer on trade in. The that's not enough, the sales team made both purchases very smooth and simple. Simple numbers, no screwing around, and a fair offer on trade in. The salesman Matt brought humor to an otherwise stressful situation at most other car dealerships and went above and beyond. Also...drove to Milwaukee to get my car the same day in the middle of his other sale. Quite possibly the best dealership around in my opinion. Nic--Libertyville More
by chefnic
July 30, 2013
Best experience I've ever had in buying a car. Everyone at the dealership is friendly and wanting to do what they can to make sure you get the car you want. Val was great to work with - he was no Everyone at the dealership is friendly and wanting to do what they can to make sure you get the car you want. Val was great to work with - he was not at all pushy. He was extremely knowledgeable and very helpful. Great experience overall. And I LOVE my new Infiniti!! More
by cschw
Employees Worked With
Valery Radunsky
July 28, 2013
The service was excellent, and Matt went above and beyond in my sales experience. I would definitely recommend Gregory Infiniti and Matt! The overall experience was wonderful! in my sales experience. I would definitely recommend Gregory Infiniti and Matt! The overall experience was wonderful! More
by jtuman67
July 25, 2013
From the moment we walked into the dealership Matthew and Justin were extremely helpful, professional and knowledgeable. They listened to our needs and met our expectations over and above what we expected. Justin were extremely helpful, professional and knowledgeable. They listened to our needs and met our expectations over and above what we expected. It has been an unpleasant experience many times in the past buying cars because of the sales people involved and the dealerships . I have to say, this was the best car buying experience of our lives. We have been buying and leasing cars together for 38 years. I would highly recommend these employees and the car dealership to my co-workers, friends and family. Thank you, Ellen Rothfeld More
by erothfeld
Employees Worked With
Justin Palermo
