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Gregory INFINITI

Libertyville, IL

3.3
188 Reviews

1205 S Milwaukee Ave

Libertyville, IL

60048

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Showing 188 reviews

October 24, 2013

Dennis was very helpful and patient with me while I made up my mind on the used Honda Civic I purchased. He answered all my questions and was good enough to let me drive the car home overnight while I slep More

by cindyjo62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Collins
October 21, 2013

We purchased a Used Lexus from Gregory Infinity a few weeks ago. Service was great...at the time. The car has a push button start with the micro-chipped keys. Knowing that those keys are expensive, we as More

by Mcooper711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Krosh
October 03, 2013

It was a pleasure to see how Mr. Colrain came outside in the parking lot to meet my family. He made us feel welcome. Mr. Colrain was very patient and professional. He was instrumental in assisting my fami More

by Genre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 26, 2013

I purchased a used vehicle from Gregory Infiniti about 3 weeks ago. The sales person that I worked with was Matt, who was great. He was easy to work with, patient, honest, and was definitely not your typica More

by donem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Palermo, Gary Krosh
September 22, 2013

We have purchased a lot of cars over the years and this was by far the most pleasant, most transparent and an extremely fair purchasing experience by far! Everyone was wonderful - but I have to say that M More

by dixons4850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Palermo, Gary Krosh
September 18, 2013

great service from the time i walked in, they show me all the cars. When they did not have the model i like they found one for me and i had it the next day. Thanks gregory I love my new car. More

by khapp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Palermo, Dennis Collins
September 12, 2013

I bought a used vehicle from Gregory Infiniti and was told that it had new brakes and tires. I drove and returned 40 hours later with vibration when braking and car pulling to right. They sold thi More

by nk1820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Palermo, Gary Berry
Sep 26, 2013 -

Gregory INFINITI responded

Nancy, We offered a solution to the problem and have not heard from you. Please call the dealership as soon as you can to get this misunderstanding resolved. Justin 847-362-9200

September 10, 2013

The service that was performed today was done in a timely and professional manner. Lance Groff embodies what a visit to a dealership should be. He was on point with his knowledge of his job description. He w More

by EBRIDGES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Groff
September 10, 2013

The best experience that I have had a dealership. They were kind, no pressure, helpful, and accommodating. I would highly recommend Gregory Infinity and Matt Colrain to everyone. I am very happy with my More

by nesa222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 09, 2013

My experience at Gregory Infiniti was nothing but awesome! Our salesman Matt was extremely patient and helpful while I decided what vehicle I wanted and as we discussed the prices. He found a vehic More

by jaraelcosmano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Palermo, Gary Krosh