Gregory INFINITI
Libertyville, IL
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Dennis was very helpful and patient with me while I made up my mind on the used Honda Civic I purchased. He answered all my questions and was good enough to let me drive the car home overnight while I slep up my mind on the used Honda Civic I purchased. He answered all my questions and was good enough to let me drive the car home overnight while I slept on my decision. I love my new car and would tell anyone to see Dennis if they ar looking for a new car. More
We purchased a Used Lexus from Gregory Infinity a few weeks ago. Service was great...at the time. The car has a push button start with the micro-chipped keys. Knowing that those keys are expensive, we as weeks ago. Service was great...at the time. The car has a push button start with the micro-chipped keys. Knowing that those keys are expensive, we asked how many keys came with the car. We were assured that it had 2 keys. Upon getting home (1.5 hrs away) we realized that the one had a low battery, and assumed that the other must have a dead battery because it had no function. Two days after purchasing the car, we took both keys to our local lexus dealership to get new batteries. Turns out, the one key that had no function did never belonged to our car. We had to pay $280 for a new key--2 days after we were assured the car had 2 keys. We called Gregory to inform them and see if they had a) had given us the wrong key or b) would cover the cost of the new key. My husband was put to a voicemail and our call was never returned. Obviously, they have extremely poor service once you drive off the lot. Very disappointing, since up to this point we had a good experience at the dealership. More
It was a pleasure to see how Mr. Colrain came outside in the parking lot to meet my family. He made us feel welcome. Mr. Colrain was very patient and professional. He was instrumental in assisting my fami the parking lot to meet my family. He made us feel welcome. Mr. Colrain was very patient and professional. He was instrumental in assisting my family and I navigating our new infini. We were at ease with Mr. Colrain. Great worker! More
I purchased a used vehicle from Gregory Infiniti about 3 weeks ago. The sales person that I worked with was Matt, who was great. He was easy to work with, patient, honest, and was definitely not your typica weeks ago. The sales person that I worked with was Matt, who was great. He was easy to work with, patient, honest, and was definitely not your typical car salesman. Overall, I had a great experience. The price was reasonable and they worked to get me the payment terms that I needed. I'd probably have given them a 4 overall, but Matt made this a 5 star experience. More
We have purchased a lot of cars over the years and this was by far the most pleasant, most transparent and an extremely fair purchasing experience by far! Everyone was wonderful - but I have to say that M was by far the most pleasant, most transparent and an extremely fair purchasing experience by far! Everyone was wonderful - but I have to say that Matt Colrain was such a delight to work with. He is knowledgeable and made the process fun. A special shout out to Justin Palermo, who made the numbers part of the deal, easy and fair. Gary Krosh explained to us all the paperwork in a way that was very easy to understand. This was our first Infiniti and I'm very sure it will not be our last because of the staff at Gregory. Thanks again to everyone at Gregory. More
great service from the time i walked in, they show me all the cars. When they did not have the model i like they found one for me and i had it the next day. Thanks gregory I love my new car. the cars. When they did not have the model i like they found one for me and i had it the next day. Thanks gregory I love my new car. More
I bought a used vehicle from Gregory Infiniti and was told that it had new brakes and tires. I drove and returned 40 hours later with vibration when braking and car pulling to right. They sold thi told that it had new brakes and tires. I drove and returned 40 hours later with vibration when braking and car pulling to right. They sold this car with "new brakes and tires" not new "brake pads" on the rear only. I ask Gregory Infinity to give me what I purchased, a vehicle with new front and rear brakes. More
The service that was performed today was done in a timely and professional manner. Lance Groff embodies what a visit to a dealership should be. He was on point with his knowledge of his job description. He w and professional manner. Lance Groff embodies what a visit to a dealership should be. He was on point with his knowledge of his job description. He was courteous at all times. More
The best experience that I have had a dealership. They were kind, no pressure, helpful, and accommodating. I would highly recommend Gregory Infinity and Matt Colrain to everyone. I am very happy with my were kind, no pressure, helpful, and accommodating. I would highly recommend Gregory Infinity and Matt Colrain to everyone. I am very happy with my purchase. Thanks Again guys! More
My experience at Gregory Infiniti was nothing but awesome! Our salesman Matt was extremely patient and helpful while I decided what vehicle I wanted and as we discussed the prices. He found a vehic awesome! Our salesman Matt was extremely patient and helpful while I decided what vehicle I wanted and as we discussed the prices. He found a vehicle for me that met all my needs, and was in the range that I wanted to pay for a vehicle. Every staff member we worked with was extremely helpful and friendly. I have received many compliments on my vehicle and have recommended Gregory Infiniti to many people over the past few days. More