Gregory INFINITI
Libertyville, IL
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Brakes and other minor services Gregory Infiniti came through taking care of my brakes (including turning the rotors), fixed a slow leaking tire and two other minor issues for less t Gregory Infiniti came through taking care of my brakes (including turning the rotors), fixed a slow leaking tire and two other minor issues for less than they originally estimated! On top of that when I picked up my car it was washed and vacuumed and looked like new - thanks! More
Great service, as usual I was greeted promptly and service was done to complete satisfaction. As usual, Gerardo was very professional and helpful. The waiting area was comfor I was greeted promptly and service was done to complete satisfaction. As usual, Gerardo was very professional and helpful. The waiting area was comfortable with several amenities. More
Excellent service It is so easy to schedule service at Gregory Infiniti! They are wonderfully accommodating. Everything is well-explained and you have the choice of wai It is so easy to schedule service at Gregory Infiniti! They are wonderfully accommodating. Everything is well-explained and you have the choice of waiting in their comfortable lounge full of drinks and snacks or getting a free loaner! Quality service and I love the free car wash and vacuum, too! I used a coupon from the dealership and that helped with the price. More
Service was excellent and truly better than anywhere. Very friendly staff, took care of the car problems I was having. Awesome work Gerardo... he always give you good, honest service without any hassles Very friendly staff, took care of the car problems I was having. Awesome work Gerardo... he always give you good, honest service without any hassles or telling you about things you don't really need to have done. More
Gregory Dealership From the initial greeting to the post-transaction training on my new car, my Gregory experience was outstanding !!! Their representatives were profes From the initial greeting to the post-transaction training on my new car, my Gregory experience was outstanding !!! Their representatives were professional and extremely cordial. They understood and satisfied my auto preferences and never exerted any sales pressure. WELL DONE !!! More
Great experience I live locally and wanted to work with a local dealer. I did an email inquiry, and Michelle the manager was right on it. Ryan, and his manager, were I live locally and wanted to work with a local dealer. I did an email inquiry, and Michelle the manager was right on it. Ryan, and his manager, were great and easy to work with. I would recommend, and plan to utilize their service. More
Fixed the front bearings Your service manager, Gerard, was very attentive and help...and I believe he solved the noise problem we had in the front of our vehicle. Your service manager, Gerard, was very attentive and help...and I believe he solved the noise problem we had in the front of our vehicle. More
Surprizingly Pleasant I did not rate my used car purchase right away as there was some minor issues that needed to be taken care of first. However when I first arrived at I did not rate my used car purchase right away as there was some minor issues that needed to be taken care of first. However when I first arrived at the dealership to check out the car I was interested in I met Tommy Noda who was very friendly and very courteous. He asked me what I was looking for and when I told him got the keys of the vehicle and told me lets go for a test drive. During the test drive he asked if I had any questions about the car and promptly answered them. When the test drive was over he thanked me for coming in and even offered to let me take the car home if I was interested in it. I really appreciated him not trying to pressure me into buying at that time. He just thanked me again for coming in and said if he could help me to give him a call. It was like doing business with a friend. I did go back and he was just as courteous, showed me how all the features on the car worked and once again was very courteous and respectful. There were some minor issues with some paper work which took car of and which I addressed to Michelle Weinfurter one of the sales mgrs. They were handled and cared for immediately and professionally. This was one of the most pleasant purchases of buying a car that I have made. I would definitely stop in and see them if your looking for a Infinity. Tommy was one of the reasons I bought the car! More
Excellent service Gerald was great. Car was clean outside and inside. Check in and check out were easy. Very friendly staff. Rich waited even after the service was clos Gerald was great. Car was clean outside and inside. Check in and check out were easy. Very friendly staff. Rich waited even after the service was closed. Thanks More
Excellent Service Department Had oil change and a couple of other maintenance issues. Was provided a loaner car and my vehicle was clean and ready when promised. Always satisfie Had oil change and a couple of other maintenance issues. Was provided a loaner car and my vehicle was clean and ready when promised. Always satisfied with excellent customer service received whenever there! More