Gregory INFINITI

Michael was awesome. He gave me his full attention from beginning to end. He even came in on his day off to finish the buying process He gave me his full attention from beginning to end. He even came in on his day off to finish the buying process More

We had a great experience working with Michael. The entire process, test drive to paperwork, was easy. We never felt pressured, and we got all our questions answered. We also feel good about our ca The entire process, test drive to paperwork, was easy. We never felt pressured, and we got all our questions answered. We also feel good about our car choice knowing it went through a 150-pt inspection by the dealership. More

Amazing! I bought a suv from them . For the first time in my life I can say it was a pleasure. Everything went so smoothly and everyone there was so nice espe I bought a suv from them . For the first time in my life I can say it was a pleasure. Everything went so smoothly and everyone there was so nice especially Travis. You guys got a A + team there guys Thank you!!! More

I had a wonderful experience purchasing my Porsche from Gregory Infiniti. The staff there is very professional and the cars are very nice. A true luxury dealership. Great staff and was very accommodat Gregory Infiniti. The staff there is very professional and the cars are very nice. A true luxury dealership. Great staff and was very accommodating. More

Walked in to ask a question about canceling a warranty and while talking to a sales representative that goes by the name of Nelo, he seem upset, and when he handed me the paper, he walked away without say and while talking to a sales representative that goes by the name of Nelo, he seem upset, and when he handed me the paper, he walked away without saying anything with attitude very unprofessional More

Travor is very honest and very knowledgeable car guy and a great salesman and very quick a great salesman and very quick More

The service I received at Gregory Infiniti was exceptional! I want to thank Ryan Mathee and the technician that worked on my Q60 for the excellent care and dedication that was performed. G. Gr exceptional! I want to thank Ryan Mathee and the technician that worked on my Q60 for the excellent care and dedication that was performed. G. Grothman. More

I’ve had one of the worst dealership experiences ever with Gregory Infiniti, especially dealing with Manager Matt. It’s been over three months, and I still haven’t received my registration plates. Despit with Gregory Infiniti, especially dealing with Manager Matt. It’s been over three months, and I still haven’t received my registration plates. Despite multiple reminders, calls, and even three personal visits to the DMV, nothing has been done. Matt kept promising that I’d receive the plates within 6 to 8 weeks, which was a complete lie. The DMV confirmed that no registration process was even initiated by the dealership. This shows how irresponsible and careless their operations are. Gregory Infiniti has caused me nothing but stress and inconvenience, and their lack of accountability is shocking. If you value your time, money, and peace of mind, I highly recommend avoiding this dealership at all costs. More

I bought a car from this dealership on December 9, 2024, and it was a frustrating ordeal marked by dishonesty and incompetence. I explicitly requested to handle my own out-of-state plate transfer, but the s and it was a frustrating ordeal marked by dishonesty and incompetence. I explicitly requested to handle my own out-of-state plate transfer, but the sales team refused, insisting they had to process it. This led to months of delays and errors. Later, their out-of-state titling clerk, Maryah, admitted I could have handled it myself if I’d asked before the purchase—which I did! This contradiction highlights their lack of transparency. I was prompted to contact them to ask why the titling still wasn’t done after two months because I received a registration renewal notice from the WI DOT for my old car, indicating the plate hadn’t been transferred. I’d also been pulled over because the plates had not been transferred to the vehicle yet. I was brushed off by both the owner, Gregory, and Maryah, who said it could take “up to 90 days,” while Maryah added she would let me know when they send it out, indicating they still hadn’t sent the paperwork to the Wisconsin DOT after two months. I also found they significantly overcharged me for tax, title, and license fees. When I raised this with the dealership, they ignored my emails and calls. Left with no choice, I filed a Better Business Bureau (BBB) complaint, but they initially insisted they hadn’t overcharged me at all. Only after significant back-and-forth did they offer a $241.50 refund, which seemed pulled out of nowhere and wasn’t based on any figures I provided. The BBB closed my case, calling this a “good faith effort,” but a random, insufficient refund isn’t good faith—it’s a cheap tactic to get me to drop the issue. Their arbitration agreement forced me to go through the BBB, which clearly won’t hold them accountable based on my experience. With a D rating from the BBB and 17 complaints, this dealership’s pattern of lies, hidden fees, and delays is undeniable. I’m still fighting for what I’m owed and urge others to steer clear. Shop elsewhere to avoid this headache. Hoping for accountability but warning others for now. More

I bought a 2024 BMW from this dealership and it was the best buying experience I've ever had. Great price, great car, no games, just exactly what I wanted from a dealership. I would recommend this place to best buying experience I've ever had. Great price, great car, no games, just exactly what I wanted from a dealership. I would recommend this place to anyone!!! More