Gregoris Subaru
Valley Stream, NY
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Friendly staff, clean facilities, family-like environment, pre-set maintenance plans. I would definitely purchase another Subaru to replace the one I have now. environment, pre-set maintenance plans. I would definitely purchase another Subaru to replace the one I have now. More
Mark Rosa was an exceptional salesman for my Subaru crosstrek. He went above and beyond with kindness patience and care. He also throughly explained everything about my car I will only buy or lease a crosstrek. He went above and beyond with kindness patience and care. He also throughly explained everything about my car I will only buy or lease a car from Mark Rosa in the future. Mark also helped me with great patience sent up my STARLINK and Subaru apps. Mark is a 10 plus in service and is an exceptional employee in your dealership. I have leased cars before an I have never before been given the time nor the courtesy that Mark gave me, the customer. Thank you again Mark for your overwhelming customer service More
Good service experience this time around. Nice to see changes to the building! I love the new customer waiting area. It is now bigger, better and has better amenities. The exterior is also ge Nice to see changes to the building! I love the new customer waiting area. It is now bigger, better and has better amenities. The exterior is also getting updates. The shop however, is on the older side. Clean shop but old and dark. I hope the service gets a much needed improvement. They could also use more space in the shop and newer equipment. They still have the same 3 service advisors all these years which is a good thing! It means they are happy at their job. More
Excellent sales experience! Jeff Kats is wonderful! No pressure and very organized. I got the exact vehicle I wanted, for exactly not a penny above MSRP. Given these days with i Jeff Kats is wonderful! No pressure and very organized. I got the exact vehicle I wanted, for exactly not a penny above MSRP. Given these days with inventory shortages, don't be surprised to see added dealer mark up on new vehicles in the tri state area. No dealer mark up with Jeff! See Jeff if you want the best experience and best deal. More
Dealership attempted to charge a $5,000 market adjustment on a new Subaru Solterra, despite Subaru of America asking its dealerships to stop. Not worth it to spend 5K over asking just to have a car that's 15 on a new Subaru Solterra, despite Subaru of America asking its dealerships to stop. Not worth it to spend 5K over asking just to have a car that's 15K less than MSRP, used, once the market stabilizes. Find another dealer to save yourself some money. More
Great experience! ! Professional, friendly and car was serviced in a timely manner!! Customer service rep explained everything in detail. Best dealership out there!! ! Professional, friendly and car was serviced in a timely manner!! Customer service rep explained everything in detail. Best dealership out there!! More
Jeff is great! I have been going to him for several years now. He is always there for my needs and the important thing: Listens to me. I am never rushed here either. Jeff doesn't play games, very honest and now. He is always there for my needs and the important thing: Listens to me. I am never rushed here either. Jeff doesn't play games, very honest and straightforward. More
Dishonest in their pricing. Although I was extremely Dishonest in their pricing. Although I was extremely happy with my initial lease from them in March of 2018, this time around (August 2021) was the Dishonest in their pricing. Although I was extremely happy with my initial lease from them in March of 2018, this time around (August 2021) was the exact opposite. I was working with Jeff (car salesman) again, but this time there was a blatant attempt to LIE to me regarding the price of a 2021 Demo Crosstrek they had on this lot. Jeff (the salesman) told me NO window sticker for this vehicle was available, BUT the sticker price was $27,500, but because it was a demo and had 3400 miles he would reduce the price to $25,900. We were about to finalize the deal when I decided to look in the glovebox and found the window sticker. The car NEW was $25,900. HE KNEW THIS. The sticker price shows up in his computer!!!! Instead of being truthful and letting me know that their cars are going up in price due to the world wide chip shortage (I would have respected that). He opted to LIE TO ME and trick me into buying a vehicle that was not worth the amount of money he told me it was. There are many more honest Subaru dealers on LI. Do not go to Gregoris Subaru. More