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Greg May Honda - Service Center

Waco, TX

4.6
1,881 Reviews

1,881 Reviews of Greg May Honda - Service Center

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January 31, 2024

Pleasant and personable to deal with. Always willing to explain situation so we're able to make an informed decision. More

by CCANARIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Greg May Honda responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

January 22, 2024

In general, service appointments have never been terrible experiences and David B. was very helpful and honest with services to be done on my vehicle for the proper price. Thank you! More

by Brianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Greg May Honda responded

Hi Brianna, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 21, 2024

Excellent customer service and we are pleased with the timely manner in which our vehicle was serviced. More

by JAPOW1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Greg May Honda responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

January 19, 2024

Service was great beginning to end. Christina was very friendly, kept me informed of problem found cost to repair. More

by kt4627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Greg May Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Greg May Honda! We look forward to your next visit! Take care!

January 17, 2024

Had them do a partial engine rebuild for me a few months ago. Car broke down again and they discovered that it was part of their repair work that failed. They paid for the repair for free, but we were witho More

by markamagers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Greg May Honda responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (254) 420-4740 to discuss this further.

January 16, 2024

David was very timely with the service of my car and also took the time to explain the other services that needed to be done. I just could not afford to have it done at the time More

by rita.adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Greg May Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Greg May Honda! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2024

Paul is a good, honest man. He wasn't forceful or up in my business, but rather he made himself available and helpful. Absolute champion! More

by gabryscout
Recommend Dealer
Yes
Employees Worked With
Paul Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2024 -

Greg May Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

January 12, 2024

Paid $77 to have a key programmed and then was told key wasn’t correct. Got home and had the key programmed by All Star Lock for $20. Key was missing the chip which he replaced and programmed it. Very disa More

by MJH6771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Rosati
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2024 -

Greg May Honda responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (254) 420-4740 to discuss this further.

January 11, 2024

Love dealing with the people at Greg May Honda! ! Service department is the best!! You feel like you are dealing with family. More

by anngmhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2024 -

Greg May Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Greg May Honda! If you have any further questions, please give us a call. We're always happy to help!

January 09, 2024

I scheduled my appointment online, car was done within the time I asked to be ready More

by glo1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Greg May Honda responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

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