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Greg May Honda

Waco, TX

Overview
Employees
Reviews
Vehicles
4.7
3,858 Reviews
Greg May Honda in Waco, TX is proud to be an automotive leader serving the Central Texas area for the last 29 years. If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Greg May Honda will get you into the car or truck you choose with professionalism and attention to your needs.
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1601 W Loop 340

Waco, TX

76712

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Showing 3,858 reviews

April 28, 2024

We have had very good experience and service from Greg May Honda over the last 15 years. More

by MILLERWT777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Matthys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ochoa, Jose Sandoval, Alexander “AJ” Johnson
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Apr 29, 2024 -

Greg May Honda responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 26, 2024

They listened to my problems with my car, and agreed something was definitely wrong with left front wheel. More

by LCOLQUITT1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Greg May Honda responded

Hello, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 26, 2024

Great people and great experience. First time buyers for this dealership and definitely will buy again. More

by Jen G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Greg May Honda responded

Hi Jen, thank you for taking the time to leave a review for us at Greg May Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!

April 25, 2024

The sales dept is great! The service dept leaves a little bit to be desired not from this experience but previous dealings with my wife’s flat tire issues. More

by CLIFFOMO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Matthys
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Greg May Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (254) 420-4740 so we can assist you further.

Apr 30, 2024 -

CLIFFOMO responded

Honda does not provide a spare tire in their new accord hybrids. I was told it was a weight issue but may be a space issue. 2 1/2 weeks after we purchased my wife’s 2024 Accord Hybrid Journey in early October 2023 the tire indicator light came on indicating a low tire. She stopped and put air in the low tire and drove straight to Greg May Honda to have it looked at. The service writer said the low tire was low due to cold weather and did not have a puncture. The next morning the low tire indicator light came on again. I called and talked to a Greg May service writer who assured me that the low tire indicator light was the culprit and again due to cold weather. The light came on several times over the next few days and we were told to reset the light when that happens. My wife decided to take the car to Discount Tire and have the tire looked at. Discount Tire found a screw in the tread of the tire. But the tire itself had run low for so long that it ruined the tire. In anticipation of a flat tire, we kept the donut spare that was in the 2010 Accord that we traded in for this new 2024 Accord Hybrid. Discount Tire’s policy would allow them to put 10 yr old donut spare on the car to drive it back to Greg May to take advantage of the road hazard warranty and get a new tire. We had to have our new car towed to Greg May dealership where they had to order a new tire so we waited another day before it could be fixed. This all was so unnecessary because the service writer, and or the technician saw fit not to look for the screw in the tire in the first place. Since that time, my wife has had another flat on her accord hybrid and this time it was a piece of metal that had wedged itself into the tire tread. we called Greg May Honda at noon for the road hazard Warranty service and was told we could bring it in at 4 PM the next day and if a new tire was required they would have to order it, which would further delay the repair another day. Honda Roadside Service does not provide spare tires if they come to assist. You must already have your own spare in the trunk together with the tools to change the tire. Greg May Service Writers in the first incident were not sympathetic to the dilemma we were in and were downright rude when we challenged their answer to our situation. Honda Motors needs to find an option to put a spare tire in their Hybrid Accords. Greg May Honda Service writers need to be more customer oriented instead of acting lthey’re the only show in town.

April 24, 2024

Dealing w/ a flat tire, I called roadside service who came and discovered a rock in that tire. At first I went to a nearby tire service, because I was concerned about driving the car to Greg May with the More

by lyhammond86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Greg May Honda responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

April 23, 2024

Excellent customer service from both the service department and parts department! Keep up the good work! You rock especially the part department. More

by REBECCA_SANCHEZ61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Greg May Honda responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out to us if there's anything more we can do!

April 21, 2024

Went to look at a specific vehicle, it was unavailable, second choice was sold the day before, Paul Ash then found another vehicle that was perfect for me. Also, the person that found the financing for my More

by angelascott443
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Matthys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Greg May Honda responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 20, 2024

Great service so far I’m satisfied with the results but it’s only been days More

by TSIRFRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Greg May Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 20, 2024

Excellent service from the moment we entered the parking lot to the purchase of my new Pacifica. Alex Ochoa is one of the nicest and caring salesman! He did listen to all my car needs and guided me througho More

by Corina Caliman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ochoa
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Apr 21, 2024 -

Greg May Honda responded

Corina, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Greg May Honda

April 19, 2024

This visit was for service. Christina took charge and performed flawlessly! On the sales side, while waiting I visited with Lawrence and discussed future needs. Always a pleasu More

by chunkymonkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Greg May Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Greg May Honda. Feel free to reach out to us if you need anything. Have a wonderful day.

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