Greenway Kia West - Service Center

Took my Kia in for service for a window, doing that process they discovered a head gasket oil leak, they repaired both the problems, when I picked up my Kia paint was ripped off around the window area process they discovered a head gasket oil leak, they repaired both the problems, when I picked up my Kia paint was ripped off around the window area where they taped it, and I also have a check light now it wasn’t there when I took my Kia in for service, and now when I crank up the car it has a stutter before it starts, when I called the service department about it, they said all the service representative was currently business, and they will call me back when available nobody called so frustrating, won’t be using Kia service department again. More

They explain to you what you need and how much it would cost but the most important part they let you know if you really need the service cost but the most important part they let you know if you really need the service More

Service department needs to work on better communication and reduce wait times. Manager is good, but improvements need to be made. and reduce wait times. Manager is good, but improvements need to be made. More

This service center did not have good communication method with customer i while my vehicle was in service method with customer i while my vehicle was in service More

Fui a hacer servicio a mi carro y el Sr frank me atendió excelente y en tiempo récord súper rápido excelente servicio estoy muy feliz !! excelente y en tiempo récord súper rápido excelente servicio estoy muy feliz !! More

The service was good no complaints my car was done at the estimated time. They said it would be done. estimated time. They said it would be done. More

I brought my new vehicle in for its first oil change and service with less than 5000 miles. The oil change went fine, and I was told there were no issues with my vehicle. Three days later the oil and chec service with less than 5000 miles. The oil change went fine, and I was told there were no issues with my vehicle. Three days later the oil and check engine lights came on and the vehicle began leaking oil. We had to set up tow truck to take the vehicle back to the dealership. More

I took my car for the 30k miles service. Frank, the service advisor was great, very friendly and professional. Service is a bit overpriced though. Frank, the service advisor was great, very friendly and professional. Service is a bit overpriced though. More

The only thing was bad about my last service was that I did not get a call to pick up my car and my car was already ready probably for a few hours, and it was only one representative service clerk there wh did not get a call to pick up my car and my car was already ready probably for a few hours, and it was only one representative service clerk there when I just ended up showing up because it was almost time for it to be closed and I decided to just go up there More

Appointment was to have chrome siding fixed. I arrived thinking we were good to be fixed. They didn’t have the piece (would’ve been nice to know beforehand) and said they would contact me when i I arrived thinking we were good to be fixed. They didn’t have the piece (would’ve been nice to know beforehand) and said they would contact me when it arrived so my car is still waiting to be fixed. Haven’t heard anything. More