Greenway Kia West - Service Center

The customer service was amazing I enjoy being there and the time it took was in a timely manner Thanks KIA the time it took was in a timely manner Thanks KIA More

2 days after, engine light turned on again! ! They didn’t even opened the hood to check the transmission, during the two days the car stayed in the mechanic!! Had to take it to another place ! ! They didn’t even opened the hood to check the transmission, during the two days the car stayed in the mechanic!! Had to take it to another place !! More

I'm so disappointed my car engine light came back on in a week after picking up my car that has been there for over a month on a recall took it back and they are telling me the problem is I bought bad gas an week after picking up my car that has been there for over a month on a recall took it back and they are telling me the problem is I bought bad gas and water is in the line I have been putting in treatment and the engine light is still there which is sending my blood pressure high every time I start the car to go to work or to take my son to work praying it don't stop work on the street More

My second service here. After 2.5 hours of wait for simple Oil change, as soon as I left, low oil level indicator turned on. When i called the service centre next day, the After 2.5 hours of wait for simple Oil change, as soon as I left, low oil level indicator turned on. When i called the service centre next day, they put me on hold for 8 minutes and hung up after that. I messaged manager, voicemail full, text no response. Day after i took the car back to service centre, they checked and found low engine oil level. They asked me to drop the car and offered rental car until its fixed. During this entire time, no one either apologized nor frowned on this huge mistake. Disappointed 😔 More

Professional as always and very personable 😊. The waiting area hasn’t been upgraded since 2013 with the exception of the chairs … The waiting area hasn’t been upgraded since 2013 with the exception of the chairs … More

Everyone was very friendly and answered any questions I had. Service department was very helpful. had. Service department was very helpful. More

Customer service was very good, I was communicated with well about my vehicle. And the service was quick. well about my vehicle. And the service was quick. More

Customer service was very nice! They stayed in contact with me and let me know what’s going on with my vehicle. They stayed in contact with me and let me know what’s going on with my vehicle. More

Kind respectful they explained to me all my questions about my kia soul and it problems about my kia soul and it problems More

Excellent professional customer service. The team members work well together, and we received great service. The team members work well together, and we received great service. More