Greenway Kia West - Service Center

Great customer service and also very fast and clean service. They get you in fast. service. They get you in fast. More

I believe they could be a little more informative on the progress of my car. progress of my car. More

Friendly, fast, thorough, and efficient. Not to mention excellent customer service and outstanding work, period !!! Not to mention excellent customer service and outstanding work, period !!! More

They are lying about everything once you get a vehicle all types of hidden fees pop up they won't help you with anything once they have your money DON'T GO TO KIA WEST IN ORLANDO!!! CRISSY WAS MY SALESMAN all types of hidden fees pop up they won't help you with anything once they have your money DON'T GO TO KIA WEST IN ORLANDO!!! CRISSY WAS MY SALESMAN More

Service department was very quick and professional . Will definitely be returning my vehicle to this location. Will definitely be returning my vehicle to this location. More

Although the attention of the staff is good, the service to my car was terrible to my car was terrible More

The communication with Jessica was horrible. She called me 1 time and that was the initial call stating they received my car and they would do a Diagnostics Test and they need to replace the bat She called me 1 time and that was the initial call stating they received my car and they would do a Diagnostics Test and they need to replace the battery. After 1.5 day calling and leaving messages asking for her to call me back. She never called back. I finally got in contact with her. I asked if the car was ready. She stated oh your car needed just the battery. I tell her that I am on my way to pickup the vehicle and I would be driving 1.5 hour away. I get there no Jessica. Her coworker tells me that Jessica is left for the day and they didn't have any idea that I was coming. I pay for the installation of battery and leave for home which I thought. As soon as I left the parking lot the battery light and the steering wheel light is on. Thankfully a coworker Liz is still there and she runs another diagnostics test. The result is now I need a new alternator and the cost would be $1900 plus. I asked if could Jessica could call me the next morning. They wrote and placed the information on Jessicas desk. I waited until 3 pm the next day and decided to call Jessica because still hasn'tcontacted me. After I reaching Jessica I asked for the break down of the $1900 plus of course she couldn't. I decided that I would pickup my vehicle and take it to another place. More

Great service and super fast with getting things done. Very helpful in understanding my concerns on the vehicle Very helpful in understanding my concerns on the vehicle More

Jesse was kind and knowledgeable. I always take my 2023 Telluride to Greenway for any routine service I always take my 2023 Telluride to Greenway for any routine service More

Upon arrival Luis directed me to Jesse took over with a +++ services . Everything was great ! +++ services . Everything was great ! More