Greenway Kia West - Service Center

Gabriel and Frank took my car in for service and I’ve been always been in great hands with them! been always been in great hands with them! More

Never communicated when we would be finished. Kept overnight after being told done at 3:30 then no one answered phones or texts. Then no one ever told me what service was recommended. Very disapp Kept overnight after being told done at 3:30 then no one answered phones or texts. Then no one ever told me what service was recommended. Very disappointed in the follow up More

Gabriel from customer service and Frank from car maintenance were both fantastic, always treated with respect !! maintenance were both fantastic, always treated with respect !! More

Very dissatisfied with the service, Took my car in to change brake pads and brake fluid and to also do an oil change in a tire rotation. After four hours of waiting And attempted to text I went back to f change brake pads and brake fluid and to also do an oil change in a tire rotation. After four hours of waiting And attempted to text I went back to front desk To talk to the service advisor on the status of the vehicle. She advised the vehicle was done already, which was strange because no one told me. She also advised that the inspection was completed, and that the brake pads of the front needed to be changed. While, I appreciated That they inspected the vehicle I already knew what needed to be changed and prior approved it. Expectations aren’t what was going to get done we’re not set properly, The time for completion was also not correct. This frustrated me because I spent half of my workday to just do an oil change and a tire rotation on my vehicle. I never left the dealership so the minimum That needed to be done. Was just communication on vehicle status and proper expectations on what was going to be done. Unfortunately, I’m never coming back to this dealership again. As I fear my time is going to be Wasted. More

Great service! Thank you for the help! Only thing is long waiting time for service. Thank you for the help! Only thing is long waiting time for service. More

Jesse in service was great. Car came out on time with no changes. Turned oil change chore into a pleasure. Car came out on time with no changes. Turned oil change chore into a pleasure. More

The staff was very knowledgeable and courteous. They answered all my questions to my satisfaction. They answered all my questions to my satisfaction. More

During my stay at the dealership, the treatment was perfect and personalized. In the end, my problem was resolved. Many thanks to Francisco and Gabriel. perfect and personalized. In the end, my problem was resolved. Many thanks to Francisco and Gabriel. More

Appointment was provided very fast and timely. However the taken to complete the service was too long. However the taken to complete the service was too long. More

Thank you for your service. I am very happy with your service and your support my Kia Sorrento 2024 I am very happy with your service and your support my Kia Sorrento 2024 More