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Greenway Kia West - Service Center

Orlando, FL

4.2
1,806 Reviews

1,806 Reviews of Greenway Kia West - Service Center

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March 25, 2025

Triste greenway kia is my to go to, whenever i have any isssues. Excelente work More

by waleskarivera1290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Mar 26, 2025 -

Greenway Kia West responded

Thank you for leaving Greenway Kia West a five-star review and sharing your kind words for Triste!

March 25, 2025

Tony the customer service employee is excellent he kept me informed at all times of what was being done to my car More

by RMARTINEZNUNEZ1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did deal with none of these
Mar 26, 2025 -

Greenway Kia West responded

We're delighted to hear that Tony provided excellent service and kept you informed throughout your visit at Greenway Kia West. Thank you for sharing your experience with us!

March 25, 2025

Very friendly nice guest service all the employees did good no take to much time More

by SHAGUINE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 26, 2025 -

Greenway Kia West responded

We're thrilled to hear that our team made your Greenway Kia West experience a smooth success!

March 24, 2025

Brett was an absolute delight to work with but I would not recommend this dealership. My Kia Forte has been underwhelming from day one and Greenway Kia West has not been able to fully accommodate any issu More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nada Ammor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Greenway Kia West responded

Will, we apologize for any inconvenience you've experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address these issues.

March 23, 2025

Service dept needs overhaul. Unhappy with service. Canceled appt once arrived due to staff mixup More

by ROSEBUDLUV57
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept Manager
Mar 25, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution. Mark Foster - Service Manager - markfoster@greenwayauto.com

March 23, 2025

Very unprofessional and unreliable. We will never come back neither our extended family and friends. What they did to us was quite DISGUSTING! More

by Mas03us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Mar 24, 2025 -

Greenway Kia West responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

March 23, 2025

Incredible customer services and attention to details. Good environment, very clean and organized, ill be back. More

by andreina negron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Greenway Kia West responded

Andreina, we're delighted to hear you enjoyed the incredible customer service and atmosphere at Greenway Kia West. We look forward to welcoming you back soon!

March 23, 2025

I highly recommend them. Jesse is very kind.Explains everything very well to the customer.Great customer service. More

by fantz724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Greenway Kia West responded

We're delighted to hear that Jesse provided excellent service and clear explanations at Greenway Kia West! Thank you for recommending us, and we hope to assist you again in the future.

March 22, 2025

Spent 6 weeks trying to find out what was wrong with my car I had been bedridden for weeks so after 6 weeks I received a call telling me that my car wasn't getting oil regularly which was erroneous had pla More

by BJEROMEW
Recommend Dealer
No
Employees Worked With
Elizabeth
Mar 23, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

March 22, 2025

I don’t feel like my car was completely serviced. I had asked for a few things to be looked at and it wasn’t done and also I was told oil change and tire rotation was complementary for the first time More

by Happynana2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I was there for service my first service
Mar 22, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

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