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Greenway Kia West - Service Center

Orlando, FL

4.2
1,648 Reviews

1,648 Reviews of Greenway Kia West - Service Center

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February 27, 2025

I would like to commend the entire team for the excellent service during my car’s maintenance. I was very well attended to with professionalism and kindness. The service was completed on time and with full t More

by emanuelly mafra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Torres - Customer Service Manager
Feb 28, 2025 -

Greenway Kia West responded

Emanuelly, thank you for your kind words! We're delighted to hear that our Greenway Kia West team provided professional and transparent service during your car's maintenance. We look forward to continuing to take care of your vehicle in the future!

February 27, 2025

I would like to commend the entire team for the excellent service during my car’s maintenance. I was very well attended to with professionalism and kindness. The service was completed on time and with full t More

by emanuelly mafra
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Greenway Kia West responded

Emanuelly, thank you for your kind words! We're delighted to hear that our Greenway Kia West team provided excellent service and transparency during your car's maintenance. We look forward to continuing to take care of your vehicle in the future!

February 25, 2025

Great team and great people working. All of them deserve a raise. They did a good job. More

by Wwjdpan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Greenway Kia West responded

Thank you for the excellent review of Greenway Kia West! We appreciate the kudos!

February 25, 2025

Very good service and very nice workers, they do the work quickly and very well done. More

by yuniamaricel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse and Himler
Feb 25, 2025 -

Greenway Kia West responded

Yunia, your kind review warms our hearts! Thank you from the Greenway Kia West Team.

February 25, 2025

Greenway Kia West is one of the most disappointing dealerships I’ve encountered, particularly their service department. While a few service advisors provide exceptional service, Elizabeth and Mark, th More

by Chamarram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Frye
Feb 26, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

February 25, 2025

Tony was a pleasure to work with. He explained everything thoroughly and was very helpful! Service was quick and vehicle was ready on time! More

by danadenius1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony-Service 5 stars
Feb 26, 2025 -

Greenway Kia West responded

Thank you for the wonderful feedback! We're delighted to hear that Tony provided such helpful service at Greenway Kia West. Enjoy your new ride!

February 25, 2025

Pickup and drop off service were excellent. People are friendly and courteous. Service advisor was very helpful More

by mehul.parikh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara
Feb 26, 2025 -

Greenway Kia West responded

We're delighted to hear that you had an excellent experience with our pickup and drop-off service at Greenway Kia West! Our team is committed to providing friendly and helpful assistance, so it's great to know we hit the mark. Thank you for your feedback!

February 25, 2025

Greenway kia west has great customer service and polite staff .. job was done on time and they also have free ride service .. i highly recommend it . More

by farzana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony was helping me in service and he is extremely helpful.
Feb 26, 2025 -

Greenway Kia West responded

Farzana, we're delighted to hear you had a great experience with our team at Greenway Kia West! Thank you for recommending us and highlighting our customer service. We look forward to serving you again in the future!

February 23, 2025

My last visit was extremely poor you had my car for a week and every time I called for update could never get Elizabeth on the phone and would not call back. Then when I did pick up my car she tells me t More

by dennistallman31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth service advisor
Feb 23, 2025 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

February 23, 2025

I bought my Telluride at Kia West in 2023, after Kia of Clermont told me they couldn’t find the exact Telly I wanted and couldn’t help me,, I called Kia West after leaving there disappointed, and they foun More

by tmbenner08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissie Paul
Feb 24, 2025 -

Greenway Kia West responded

Thank you for sharing your experience! We're delighted to hear that Greenway Kia West was able to find the perfect vehicle for you and resolve any issues promptly. We appreciate your trust in us, and we're here whenever you need assistance with your Kia Telluride!

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