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Greenway Kia West - Service Center

Orlando, FL

4.2
1,649 Reviews

1,649 Reviews of Greenway Kia West - Service Center

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March 02, 2025

Easy scheduling and efficient processing of the service agreement on time as agreed with good follow up More

by shopping0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiara LLuberes
Mar 03, 2025 -

Greenway Kia West responded

We're delighted to hear that your experience with Greenway Kia West was smooth and efficient! Thank you for highlighting our team's commitment to timely service and follow-up. We appreciate your feedback!

March 02, 2025

The service department is very great with my car and come back to me as new every time More

by js718723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse
Mar 03, 2025 -

Greenway Kia West responded

It was our pleasure to assist you. Thank you from all of us here at Greenway Kia West!

March 01, 2025

Very great , very attended, resolved every dout I had , humble nice guy , as a vender I recommend him. More

by luismarquezsantiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Greenway Kia West responded

Luis, thank you for the recommendation! We're glad to hear our team at Greenway Kia West was attentive and helpful during your visit. If you have any more questions in the future, feel free to reach out!

March 01, 2025

Not a good experience i will never go back there again the wait was 5hr and then they put my windows down and could not get them back up i had to show them how then they left there work tools in my tire I More

by Alisa White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know there names
Mar 02, 2025 -

Greenway Kia West responded

Alisa, we apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

March 01, 2025

Excelente atención por parte de jesse en el mantenimiento del carro ese día de servicio More

by andrescastejon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 03, 2025 -

Greenway Kia West responded

Gracias, Andres! Apreciamos las 5 estrellas para Jesse del equipo de Greenway Kia West.

February 28, 2025

No on calls you back nor follow up with voicemails. They are always to busy!! More

by Xorina72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Mar 02, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

February 28, 2025

Excellent worker. ....Tony. I thought the price was a bit high, but am always happy with the work done on my auto. More

by GERAPAMELA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 03, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback! We're glad to hear Tony provided excellent service at Greenway Kia West. We appreciate your input on pricing and will keep it in mind as we strive to improve our services.

February 28, 2025

Service writer was pleasant and friendly at check in. Dealer did not return 3 requests to call me back. Repairs were not done. Said nothing wrong. Factory warranty expired 2/24 now i find out clutch on A More

by dletzkus08
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth (service writer), Mr Foster (srvc mgr)
Feb 28, 2025 -

Greenway Kia West responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

February 28, 2025

2 days they did not solve the problem, the car still has faults, it was the fifth time and nothing More

by Ifmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mantenimiento
Mar 01, 2025 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

February 28, 2025

This was the best experience I have had the workers where very nice and made sure that I was taken care of More

by josesanchez93543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Leo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Greenway Kia West responded

Jose, we're delighted to hear that you had such a positive experience with our team at Greenway Kia West. Thank you for the kind words!

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