Greenway Kia West - Service Center

Easy to make an appointment online. David and the team were friendly, professional and set a clear expectation on when I could expect services to be completed. David and the team were friendly, professional and set a clear expectation on when I could expect services to be completed. More

I brought my vehicle to service for next day drop off, however, Elizabeth advised me she could get my car in while I waited instead of having to come back the next day. My vehicle was serviced in about 30 however, Elizabeth advised me she could get my car in while I waited instead of having to come back the next day. My vehicle was serviced in about 30 minutes!! You cannot ask for better than that! More

Horrible I had to wait more than two months for my car. No rental no loaner and no customer service No rental no loaner and no customer service More

Courtney service advisor beyond exceptional Ensure experience went well and was very courteous and kept me up to date during service experience went well and was very courteous and kept me up to date during service More

I mix up my day for the appointment but they was able to still get me in. My car was ready faster then the had told me still get me in. My car was ready faster then the had told me More

Tony was great at communicating and getting issues with the car resolved. I had taken it previously to Kia in Longwood. The customer service by Tony was far better and stress free the car resolved. I had taken it previously to Kia in Longwood. The customer service by Tony was far better and stress free More

I like them they work with you plus the dont take all day with your car with your car More

Very condescending and rude; wasn't helpful I felt out of the loop; wasn't made to feel comfortable about reaching out for clarification the loop; wasn't made to feel comfortable about reaching out for clarification More

Great place to get great service. Our service rep, Jessica, was wonderful and gave us a great experience Our service rep, Jessica, was wonderful and gave us a great experience More

Tony has absolutely no customer service skills. He was rude and dismissive. I had an appointment to have my recalls check which they kept my car for the day and then called at 4:30 to say they didn He was rude and dismissive. I had an appointment to have my recalls check which they kept my car for the day and then called at 4:30 to say they didn’t get to it. Not one apology or offer to reschedule. I bought my car here but will not be a repeat customer. Avoid this service department. More