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Greenway Kia West - Service Center

Orlando, FL

4.2
1,793 Reviews

1,793 Reviews of Greenway Kia West - Service Center

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April 25, 2025

Helpful and thorough An overall good experience overall with quality customer service and attention to detail. More

by jsobkow
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
Apr 28, 2025 -

Greenway Kia West responded

Thank you for sharing your positive experience with us at Greenway Kia West! We're delighted to hear that our team provided helpful and thorough service. We appreciate your support and look forward to serving you again in the future!

April 25, 2025

Helpful and thorough An overall good experience overall with quality customer service and attention to detail. More

by jsobkow
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
Apr 28, 2025 -

Greenway Kia West responded

Thank you for sharing your positive experience with us at Greenway Kia West! We're delighted to hear that our team provided helpful and thorough service. We appreciate your support and look forward to serving you again in the future!

April 25, 2025

Timely. I had an early appointment and did not have to wait. And my vehicle was ready in a short amount of time. More

by Robine.lahens
Recommend Dealer
Yes
Employees Worked With
Brett
Apr 28, 2025 -

Greenway Kia West responded

We're delighted to hear that your experience at Greenway Kia West was efficient and timely! Thank you for sharing this positive feedback, and we look forward to serving you again in the future.

April 25, 2025

I'm really happy for the service of the the service advisor Jesse and for all the technicians and the porter Mr Ron More

by lcpiscinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Urquilla Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Mahogany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Muhammed Yazici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse
Apr 25, 2025 -

Greenway Kia West responded

We're delighted to hear that Jesse, Ron, and the team at Greenway Kia West provided you with excellent service! Thank you for sharing your experience with us.

April 25, 2025

Mark in severice and his team is expectional. They always find a solution and take great care of me and my family. They also make us feel apart of the kia family/team More

by JSBLACKWELL86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 25, 2025 -

Greenway Kia West responded

Thank you for sharing your experience with Mark and the team at Greenway Kia West! We're delighted to know they consistently provide exceptional service and make you feel like part of the family. We appreciate your support!

April 25, 2025

Went to Orlando Kia West for the first time because my regular dealership wasn't able to do the oil ring recall work. They are very efficient kept me informed and got my car back to me as quickly as they More

by paulkeller14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service
Apr 28, 2025 -

Greenway Kia West responded

Thank you for sharing your experience with us at Greenway Kia West! We're delighted to hear that Brian and the team provided efficient service during your visit. We appreciate your kind words and look forward to assisting you again in the future!

April 25, 2025

Thanks for fixing my issues under warranty. I didn't like how you tried to upsell me on a brake fluid flush that did not align with the maintenance schedule in the Owner's manual. Brake fluid f More

by wsiirola
Recommend Dealer
Yes
Employees Worked With
Damon
Apr 28, 2025 -

Greenway Kia West responded

Thank you for your feedback! We're glad we could address your warranty issues at Greenway Kia West. We appreciate the insight regarding the brake fluid flush and will review our recommendations to ensure they align with manufacturer guidelines. Your input helps us improve, so thank you for sharing!

April 25, 2025

Patience, experience and good Customer service are qualities they possess. Gave good advice about a 3 Month payment plan for Auto services, that I did not know about. More

by LOUISESIMMONS0
Recommend Dealer
Yes
Employees Worked With
Jesse Martins & Tony
Apr 28, 2025 -

Greenway Kia West responded

Louise, we're delighted to hear that our team at Greenway Kia West provided you with helpful advice and excellent customer service. Thanks for sharing your experience!

April 25, 2025

I had my car towed to the dealership because car wouldn't start. My car was very clean. They pushed my car with this walk behind electric pusher for vehicles. Well that machine push my whole bottom bumper lo More

by rwp28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service employees
Apr 26, 2025 -

Greenway Kia West responded

I'm sorry to hear about the condition of your car after its service. We strive for high standards in vehicle care and understand how frustrating it must have been to find those issues upon receiving your car back. Please reach out at your convenience so we can address these concerns directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 24, 2025

Grateful for the wonderful service that they provided. They answered all my questions and kept me informed. More

by roman_claribel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Matias
Apr 24, 2025 -

Greenway Kia West responded

We're delighted to hear that you had a positive experience with our team at Greenway Kia West! Keeping our customers informed and answering all questions is what we strive for. Thanks for the kind words!

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