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Greenway Kia West - Service Center

Orlando, FL

4.2
1,619 Reviews

1,619 Reviews of Greenway Kia West - Service Center

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October 22, 2023

Staff very professional. Complete check and car was under care for longer than I anticipated. But service was very good More

by curvy-oriole-0z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 23, 2023 -

Greenway Kia West responded

We appreciate your patience and understanding during the service process at Greenway Kia West. Thanks for sharing your experience, and we hope to see you back!

October 22, 2023

Very nice people, great customer service. Tony V is thorough and provides great communication. He works well with all parties of my team. More

by hardings4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 23, 2023 -

Greenway Kia West responded

We're glad to know you had a positive experience with Tony and our team at Greenway Kia West. Thanks for the review, we appreciate your feedback!

October 22, 2023

I got my oil changed on Saturday and I am very pleased with the service. More

by elainacooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 23, 2023 -

Greenway Kia West responded

Thank you for taking the time to share your wonderful service experience with Greenway Kia West! Have a great day!

October 22, 2023

Is very efficient time wise and the customer service attitude has a lot to offer More

by zoviet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 23, 2023 -

Greenway Kia West responded

Thank you for reviewing Greenway Kia West! We wish you many safe miles ahead!

October 21, 2023

I bought a 2021 Highlander. My car had problems with the breaks , we didn’t notice in the test drive because was raining and the test drive was for a little time. I went a coupl More

by Carmen Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anas Lazaar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Rodriguez, Ciarra Lewis
Oct 23, 2023 -

Greenway Kia West responded

Carmen, I'm sorry to read about your experience with the brakes and tires on your Highlander. We strive for transparency in our dealings, and it's concerning that you've had these issues after purchase. Your feedback is important to us as we aim to improve our services. Please reach out so we can discuss this further and find a solution together. Mark Foster - Service Manager - markfoster@greenwayauto.com

October 21, 2023

The employees were friendly, professional, and communicated very well about the progress of my vehicle. More

by DANIELLESMITH016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
Oct 23, 2023 -

Greenway Kia West responded

Danielle, we're glad to know our team at Greenway Kia West provided you with friendly and professional service. Thanks for the positive feedback!

October 21, 2023

Very good customer service. Jessica was a wonderful host. However, location is running out of real estate. More

by rcorreapilot1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 23, 2023 -

Greenway Kia West responded

We appreciate your feedback! It's great to know that Jessica provided excellent service during your visit to Greenway Kia West. We'll take note of the space issue you mentioned, thank you for bringing it up!

October 20, 2023

The dealership service area is always clean. Tony was very personable and professional. My car was completed around the approximate time I was told upon check in. Car was delivered to me. To More

by ndecaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 20, 2023 -

Greenway Kia West responded

We appreciate your feedback and are glad to know that Tony was able to assist you professionally at Greenway Kia West. If any further issues arise, don't hesitate to bring the car back - we're here for you!

October 20, 2023

They was very important and they answer all of my questions and that was the good part about it that's what I like about them More

by LADYBEE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Oct 20, 2023 -

Greenway Kia West responded

We're glad to know that our team at Greenway Kia West was able to answer all your questions and provide you with a positive experience. Thanks for the review!

October 19, 2023

My experience at Greenway Kia west was great . Service manager Tony took care of me and my car was ready the next day. More

by jeron.copeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony V.
Oct 19, 2023 -

Greenway Kia West responded

We're glad to know that your experience at Greenway Kia West was a positive one! It's great to see Tony and our team were able to successfully help you. Thanks for sharing this feedback with us, Jeron. We appreciate it!

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