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Greenway Kia West

Orlando, FL

4.2
3,397 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,397 reviews

October 05, 2024

I was impressed when the director actually wiped my car down after I declined the wash I was always informed what was going on with my car while it was being serviced More

by pstravato02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 07, 2024 -

Greenway Kia West responded

It's great to hear that our team at Greenway Kia West went the extra mile for you! We appreciate your feedback and are glad you felt well-informed during your service visit. Thanks for choosing us!

October 05, 2024

Came in for scheduled maintenance service by appointment. Was told about the recall so I opted to have it done since my car would already be there. Things happen, I know but I was made aware that the service More

by Sorobins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 08, 2024 -

Greenway Kia West responded

I'm sorry to hear about your experience with the maintenance service. It sounds like there was a lack of communication and some unexpected issues, which is not what we aim for. We would like to address these concerns directly and ensure that everything is resolved properly for you. Please feel free to reach out at your convenience so we can assist you further. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 05, 2024

I like Kia when ever i have a problem with my Kia i always bring it to them andbthey alway take care of my car and the service people are very polite my service tech was Tony who was very helpful More

by DONNADARRYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony ,Julio,Ms.Jody
Oct 07, 2024 -

Greenway Kia West responded

Donna, thank you for being a loyal customer and sharing your positive experience with Tony and Ms. Jody at Greenway Kia West! We're delighted to hear that our team consistently provides excellent service for your vehicle needs. We look forward to continuing to serve you in the future!

October 05, 2024

This dealership does not care about its customers, and often can't even muster the decency to pretend to. More

by M01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Greenway Kia West responded

It's disheartening to hear about your experience, and I apologize if we fell short of providing the care you deserve. We strive for genuine customer service and would like to understand more about what happened during your visit. Please feel free to reach out so we can address any concerns directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 04, 2024

Un equipo comprometido con satisfacer las necesidades del cliente y chequear que todo esté bien. Agradecido con todos More

by Anuarusanoble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel, Liz, Jesse. , Ray Paz
Oct 04, 2024 -

Greenway Kia West responded

Nos alegra saber que el equipo de Greenway Kia West cumplió con sus expectativas y se aseguró de que todo estuviera en orden. Agradecemos su apoyo y esperamos poder servirle nuevamente en el futuro.

October 04, 2024

I haved allways get a great service a this kia, customer service is very professional and yes I will definitely recomend it to any of my friends and family. More

by ysaisabelhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez
Oct 07, 2024 -

Greenway Kia West responded

Ysaisabel, we're delighted to hear that you've consistently received great service at Greenway Kia West! Thank you for recommending us to your friends and family. We look forward to serving you in the future!

October 04, 2024

I went in for a scheduled oil change. This was my first experience at this location and everyone was super friendly and the lobby area was clean and spacious. Tony was energetic and commu More

by nsnodgrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 04, 2024 -

Greenway Kia West responded

We're delighted to hear that your first visit for an oil change at Greenway Kia West was a positive one! It's great to know Tony and the team provided friendly service and exceeded expectations with timely delivery. Thank you for choosing us, we look forward to seeing you again!

October 04, 2024

Great atmosphere, polite and courteous service people always have a smile when I come in. Take good care of me. More

by LPNPRINCESS215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 04, 2024 -

Greenway Kia West responded

We're delighted to hear that you enjoy the atmosphere and service at Greenway Kia West! Our team is always here with a smile, ready to take good care of you. Thanks for sharing your experience!

October 04, 2024

Great service. Highly recommend friendly staff and the repaired my car under warranty. Ordered parts and did the job quickly. More

by jcbachman76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 04, 2024 -

Greenway Kia West responded

We're delighted to hear that our Greenway Kia West team provided you with great service and a speedy repair. Thank you for recommending us!

October 03, 2024

Arrived early for my scheduled oil service. I was in and out. Completely satisfied and will schedule again with Jessica! Thanks for your great service :-) More

by Cert 20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Velazquez
Oct 03, 2024 -

Greenway Kia West responded

We're delighted to hear that your oil service was quick and satisfying at Greenway Kia West! Jessica will be thrilled to know you appreciated her assistance. We look forward to seeing you again for future appointments!

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