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Greenway Kia West

Orlando, FL

4.2
3,395 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,395 reviews

October 18, 2024

Didn't complete the job I afto take back . y car 2 times before the job was complete More

by PAMPHYLIA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Oct 19, 2024 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 18, 2024

The facility is very unorganized and needs better communication to the customer and team. This would be my 3rd time going to get the same recall done. They tell me they “ordered the part/have it in t More

by T.Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 18, 2024 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

October 18, 2024

Communication with the service department was easy. The repair was completed sooner then predicted and seems to be doing well. More

by DORIS4102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Velazquez
Oct 18, 2024 -

Greenway Kia West responded

We're glad to hear that the communication with our service department was smooth and your repair at Greenway Kia West was completed ahead of schedule. Thank you for sharing your experience, and we're here if you need anything else!

October 17, 2024

Execelente servicio! Ágil y cumplido, lo lleve y lo recibieron al instante. Me siento confiada de dejar mi carro allí More

by MARYANELENA18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Oct 23, 2024 -

Greenway Kia West responded

Maryan, gracias por compartir su experiencia! Nos alegra saber que se siente confiada con el servicio de Greenway Kia West. Estamos aquí para ayudarle cuando lo necesite!

October 17, 2024

We appreciate the job. Thank you for this service. I'm very glad purchase the car at the dealer. More

by champ5511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Greenway Kia West responded

We are grateful to have earned your business here at Greenway Kia West! Thanks for your support.

October 17, 2024

Excellent service attended me right away i will recommend to friends in family. I love. More

by zorayaperozo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica and Gabriel
Oct 17, 2024 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West! We are grateful for your recommendation!

October 17, 2024

Was very excited to hear the service part stay open until 7:30 for repairs, Jesse made the wait that much easier. More

by CARRIEG153
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service repairs
Oct 17, 2024 -

Greenway Kia West responded

We're glad to hear that Jesse made your experience at Greenway Kia West more enjoyable! It's great knowing our extended service hours were convenient for you. Thanks for sharing your feedback, Carrie!

October 17, 2024

I am honestly disgusted by your customer service. I was sold a car last year that was an unreasonable amount of money. I shared that it was not affordable for me a teacher, and I was promised that wi More

by iam.brandonedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terrible service
Oct 18, 2024 -

Greenway Kia West responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together. Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

October 17, 2024

I love my Kia and the service I receive at the dealership is excellent. Completely satisfied and highly recommend. More

by pharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 18, 2024 -

Greenway Kia West responded

Pharris, we're delighted to hear you're loving your Kia and the excellent service at Greenway Kia West! Thanks for recommending us!

October 15, 2024

They offer up front cost of service, Tony is always a delight to work with. More

by DENOONP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 16, 2024 -

Greenway Kia West responded

Thanks for the shoutout to Tony from our Greenway Kia West team! We appreciate it.

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