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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,374 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,374 reviews

November 30, 2024

Everyone was nice, but organization was lacking. I was never updated on my car's status. I would call and be told I would receive a call, but the call never came. More

by jatorres02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
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Dec 01, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 30, 2024

They told me the monthly payment would come out to 480 a month that’s what we signed papers on then when we went to the back they said it’s either 491 or 558 and they just completed lied. I felt coerced and More

by Zfranco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohammad and the finance guy with the Star Wars figure in his office
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Dec 01, 2024 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

November 30, 2024

Very friendly, always will to help,do a good job on fixing the problem, I love the staff More

by SEXTYLEGS1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 03, 2024 -

Greenway Kia West responded

Thank you for your kind words for the Greenway Kia West team. We appreciate your support!

November 30, 2024

I Always take my Kia Soul to this dealer. If they found something that I should address they will call it to my attention. More

by Ediliog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica at services dept
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Dec 03, 2024 -

Greenway Kia West responded

We are grateful to have earned your loyal business here at Greenway Kia West. See you next time!

November 29, 2024

Very likely to recommend Greenway Kia West to a friend of mine. The customer service was great and the Service for my vehicle was great as well. More

by jpoindexter0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winsel Williams
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Dec 02, 2024 -

Greenway Kia West responded

We're delighted to hear that you had a great experience with our customer service and vehicle service at Greenway Kia West! Thank you for considering us worthy of recommending to your friends. We look forward to serving you again in the future!

November 29, 2024

I would highly recommend this dealership to a friend/family member. I was extremely satisfied with my appointment. They broke down the services and the prices of them. As a first timer, I was not More

by niccimunoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Dec 02, 2024 -

Greenway Kia West responded

We are glad to hear that our team provided excellent service and kept you up to date on everything. Thank you for trusting Greenway Kia West with your automotive needs!

November 27, 2024

Greenway is the best car dealership in Fl There customer service is so polite and helpful I love taken my car to be services every time they do a great job I would recommend to everyone More

by SHEILARICH0916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony , Frank, Jessica ,
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Nov 27, 2024 -

Greenway Kia West responded

We're delighted to hear that you enjoy our customer service and trust Greenway Kia West for your car's needs! Thank you for recommending us, we look forward to serving you again soon.

November 27, 2024

The customer service team is wonderful very attentive and human ! The harmony of the environment make me very comfortable!! More

by cida65orl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 27, 2024 -

Greenway Kia West responded

We're delighted to hear that our customer service team at Greenway Kia West made you feel comfortable and well-attended! Thank you for sharing your experience with us.

November 27, 2024

When I had my car towed in Jesse called me and took care of things from the beginning. More

by freedom65128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in the Service Dept
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Nov 27, 2024 -

Greenway Kia West responded

Thanks for trusting Greenway Kia West with your maintenance needs! It's great to hear Jesse could take care of everything from start to finish. Safe travels!

November 26, 2024

It was good nothing more to say. Thanks will be back again. Fifthteen words too long More

by Genesis L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Torres, Elizabeth
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Nov 26, 2024 -

Greenway Kia West responded

We really appreciate you taking the time to leave Greenway Kia West this awesome review, thank you!

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