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Greenway Kia West

Orlando, FL

4.1
2,958 Reviews
Greenway Kia in Central FL caters to the needs of each individual customer. We know that you have high expectations, and as your car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! The number one Kia Dealer in Orlando promises value and to treat you like family on the best selection of pre-owned ...
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 2,958 reviews

October 06, 2024

Liz, my service advisor, did a great job! She explained everything to me and kept me informed about the status of my car. I waited at the dealership, which has a comfortable waiting area. More

by SJBONN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
Oct 07, 2024 -

Greenway Kia West responded

We're delighted to hear that Liz provided excellent service and kept you informed during your visit at Greenway Kia West. It's great to know our waiting area met your comfort needs as well. Thank you for sharing this feedback!

October 06, 2024

David was patient and answer all my questions well So was Diego , the financial manager More

by Batatas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Greenway Kia West responded

Thanks for leaving Greenway Kia West a review! We are glad that David and Diego were helpful throughout your buying experience. Congrats on the new ride!

October 06, 2024

The kindness and care was most obvious the moment I stepped out of my car. Thank you! More

by gbresnahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Elizabeth
Oct 07, 2024 -

Greenway Kia West responded

We're delighted our team welcomed you to Greenway Kia West with friendly and attentive service! Thank you for the 5-star review. Safe travels!

October 05, 2024

This dealership does not care about its customers, and often can't even muster the decency to pretend to. More

by M01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Greenway Kia West responded

It's disheartening to hear about your experience, and I apologize if we fell short of providing the care you deserve. We strive for genuine customer service and would like to understand more about what happened during your visit. Please feel free to reach out so we can address any concerns directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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October 05, 2024

Came in for scheduled maintenance service by appointment. Was told about the recall so I opted to have it done since my car would already be there. Things happen, I know but I was made aware that the service More

by Sorobins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 08, 2024 -

Greenway Kia West responded

I'm sorry to hear about your experience with the maintenance service. It sounds like there was a lack of communication and some unexpected issues, which is not what we aim for. We would like to address these concerns directly and ensure that everything is resolved properly for you. Please feel free to reach out at your convenience so we can assist you further. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

More
October 05, 2024

I was impressed when the director actually wiped my car down after I declined the wash I was always informed what was going on with my car while it was being serviced More

by pstravato02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 07, 2024 -

Greenway Kia West responded

It's great to hear that our team at Greenway Kia West went the extra mile for you! We appreciate your feedback and are glad you felt well-informed during your service visit. Thanks for choosing us!

October 05, 2024

I like Kia when ever i have a problem with my Kia i always bring it to them andbthey alway take care of my car and the service people are very polite my service tech was Tony who was very helpful More

by DONNADARRYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony ,Julio,Ms.Jody
Oct 07, 2024 -

Greenway Kia West responded

Donna, thank you for being a loyal customer and sharing your positive experience with Tony and Ms. Jody at Greenway Kia West! We're delighted to hear that our team consistently provides excellent service for your vehicle needs. We look forward to continuing to serve you in the future!

October 04, 2024

I went in for a scheduled oil change. This was my first experience at this location and everyone was super friendly and the lobby area was clean and spacious. Tony was energetic and commu More

by nsnodgrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 04, 2024 -

Greenway Kia West responded

We're delighted to hear that your first visit for an oil change at Greenway Kia West was a positive one! It's great to know Tony and the team provided friendly service and exceeded expectations with timely delivery. Thank you for choosing us, we look forward to seeing you again!

October 04, 2024

Great atmosphere, polite and courteous service people always have a smile when I come in. Take good care of me. More

by LPNPRINCESS215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 04, 2024 -

Greenway Kia West responded

We're delighted to hear that you enjoy the atmosphere and service at Greenway Kia West! Our team is always here with a smile, ready to take good care of you. Thanks for sharing your experience!

October 04, 2024

Great service. Highly recommend friendly staff and the repaired my car under warranty. Ordered parts and did the job quickly. More

by jcbachman76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 04, 2024 -

Greenway Kia West responded

We're delighted to hear that our Greenway Kia West team provided you with great service and a speedy repair. Thank you for recommending us!

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