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Greenway Kia West
Orlando, FL
3,328 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust.
At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs.
As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts.
We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations.
Stop by today and experience the Greenway difference.
Greenway Kia West—Driven to Serve You.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,328 reviews
April 10, 2012
This delearship should be closed down. They used bait and switch tactics on us . They presented a car with one vin number and one price when it came time to sign the papers a different vin number and price w switch tactics on us . They presented a car with one vin number and one price when it came time to sign the papers a different vin number and price were on the paperwork. Their sales staff was miss leading . We were told we would have a two year service aggreement ( coupons) for our new car purchase. we were told we would get tinted windows ( but we had to give the sales force a 10 on the survey after the sale. There were items on the sales sticker that were not even on our vehicle. This dealership should be closed down. The senior management must know what is happening at their company. This group fits right in with the typical car salesman stereo type. More
by Lngwd Dissatisfied
Employees Worked With
April 07, 2012
The courtesy and time spent with myself and my daughter while looking for a car was amazing. I left with a new car and had a great experience. I would recommend to anyone who is looking for a new car to while looking for a car was amazing. I left with a new car and had a great experience. I would recommend to anyone who is looking for a new car to shop at Orlando Kia West:) More
by cindymcardelle
Employees Worked With
David Andrews
April 06, 2012
Nice dealership to deal with for a bargin.I was looking for a suv and came across a friend who said to look up your dealership and I found a suv to fit my needs and price. Thanks again for your detail to m for a suv and came across a friend who said to look up your dealership and I found a suv to fit my needs and price. Thanks again for your detail to my needs. More
by Truckindog
Employees Worked With
1, David Andrews
April 01, 2012
Stan greeted us right away and we began the process of trading in our 2007 Jeep Grand Cherokee Laredo and assisted us through the purchase of 2012 Kia Sorrento LX. Stan was very friendly and answered all trading in our 2007 Jeep Grand Cherokee Laredo and assisted us through the purchase of 2012 Kia Sorrento LX. Stan was very friendly and answered all our questions. The whole process was handled efficently and pleasant. Paperwork process went very smoothly and handled with no detail overlooked. The showroom was very comfortable and our new vehicle was detailed and filled with gas. Stan ensured that my phone was paired and all the features of the vehicle were explained and understood be fore we drove off. Will return to Kia and Stan for our next purchase . Everyone was great and great customre service. More
by kelted
Employees Worked With
Stan Rouch, Kris Atega
March 31, 2012
Very good customer service, decent and friendly. If I Very good customer service, decent and friendly. If I know of somebody who wants to buy a car, for sure I'll recommend this dealership and Diego as C Very good customer service, decent and friendly. If I know of somebody who wants to buy a car, for sure I'll recommend this dealership and Diego as Customer Service representative. More
by juanserranos
March 27, 2012
I was referred to David - and he lived up to ALL my expectations. He was very knowledgeable about the product and patient enough to let me look at everything. The dealership had sufficient inventory. expectations. He was very knowledgeable about the product and patient enough to let me look at everything. The dealership had sufficient inventory. I chose Kia due to the warranty - I am glad David explained all the warranty time frames (At first I thought all was covered for the 10yr you hear on TV ads) Love the car - its fun to drive. More
by goog8torz
Employees Worked With
David Andrews
March 26, 2012
Hamza is a real cool guy. He worked hard to get me into a brand new car. He always had a smile and very friendly. I didn't have enough money to put down on my car and Orlando Kia worked with me until the a brand new car. He always had a smile and very friendly. I didn't have enough money to put down on my car and Orlando Kia worked with me until they got me into the car. I would recommend anyone to Orlando Kia and tell them to see Hamza. More
by coobo1985
March 24, 2012
The level of dishonesty is astounding. To sweeten the deal, we were offered free window tinting. It turned out that it was through a third party, and the sales person would only arrange for it after we deal, we were offered free window tinting. It turned out that it was through a third party, and the sales person would only arrange for it after we rated him a "10" when contacted by Kia for a survey. The window tinting isn't worth it; I will rate the salespeople honestly. We were told that we would have free oil changes and tire rotations for the first two years after purchase. When we left the dealership, the service center was closed, so we were told to come back the following week to obtain the paperwork to get those oil changes/tire rotations. The next week, we were told that they don't offer that, that they never said that, and that they gave us enough of a discount already! Also, when negotiating the price of the car, they salespeople had the car valued at $27,000.00. After signing the contract, we saw that the actual price of the car was only $22,900.00. Even after all the additional costs were added on, it came to $25,000.00. We feel like we've just been scammed in a shell game. I would never recommend this dealership. More
by kk68
Employees Worked With
