Greenway Kia West

Anas, Was personable , friendly, knowledgeable, and a pleasure to deal with. I would recomend him anytime. One satisfied customer as of this review and hope to continue being one. pleasure to deal with. I would recomend him anytime. One satisfied customer as of this review and hope to continue being one. Keith Brault More

From the time that she called us to see our needs and wants, I had a terrific experience. My sales person was Patricia and she literally made us feel welcome from the start. She is very personable and wa wants, I had a terrific experience. My sales person was Patricia and she literally made us feel welcome from the start. She is very personable and was very knowledgeable about the Kia product line. I felt good about my purchase. My finance manager was David, he was a very honest man and went above and beyond to get us the bank loan that fitted our needs. He made sure that we understood everything. David and Patricia are great people to work with when it comes to buying a new car. This is our second Kia and we are very impressed with our New Soul. I highly recommend stopping in and seeing Patrica. More

BEWARE!!!!!! OF THIS DEALERSHIP THEY ARE CROOKS THEY WILL PUT YOU IN A CAR BEFORE ACTUALLY GETTING YOU APPROVED. THAT'S EXACTLY WHAT THEY DID TO ME, THEY PUT ME IN A NICE BRAND NEW CAR AND CALLED ME BACK 3 W PUT YOU IN A CAR BEFORE ACTUALLY GETTING YOU APPROVED. THAT'S EXACTLY WHAT THEY DID TO ME, THEY PUT ME IN A NICE BRAND NEW CAR AND CALLED ME BACK 3 WEEKS LATER ONLY TO TELL ME THAT I HAVE TO BRING THE CAR BACK BECAUSE THEY DIDN'T GET AN APPROVAL FROM THE BANK. THESE PEOPLE PUT YOU IN A CAR MAKE YOU FALL IN LOVE WITH THE VEHICLE THEN LIE TO YOU THAT YOU WHERE APPROVED JUST TO INFORM YOU THAT YOU WERNT LATER AND TRY TO GET MORE MONEY OUT OF YOU AND A CO-SIGNER. SO I WAS VERY UPSET AND DID NOT WANT TO GIVE THEM MORE MONEY OR A CO-SIGNER I DID NOT WANT TO DEAL WITH THEM ANYMORE SO I GAVE THEM BACK THE CAR AS THEY ASKED AND THEY DID NOT WANT TO GIVE ME BACK MY DOWNPAYMENT. I WILL TAKE MY BUSINESS ELSE WHERE CAUSE WHEN I ASKED TO SPEAK TO A MANAGER THEY REFUSED TO PUT ONE ON THE PHONE WITH ME WHEN I WENT IN PERSON THEY STILL WOULD NOT LET ME SPEAK WITH A MANGER..... DO NOT CONDUCT BUSINESS WITH THIS DEALER THEY WILL SCREW YOU AND DISRESPECT YOU AND CUSTOMER SEVICE THERE IS AWFUL! More

We previously bought a 2013 Kia Soul in Kansas before moving to Orlando. In the last month, I went to Orlando Kia West and have purchased 2 used Kias. I am very disapointed with the staff and service. moving to Orlando. In the last month, I went to Orlando Kia West and have purchased 2 used Kias. I am very disapointed with the staff and service. The one highlight is Rolando Ferrer. He went out of his way to help, was an excellent salesman, not pushy and a joy to work with. That is the only positive about this dealership. When we bought the first car for my daughter, the bulb was out of the headlight when we drove it off the lot. When my son-in-law contacted the services department he was told that it didn't matter that it wasn't working when driven off after the purchase, we would be charged $45 to fix it. I didn't know this or I wouldn't have set foot in the place the next week to purchase the next Kia that my husband wanted. My husband is severely handicapped. This dealership wouldn't make any accomidations for him. He stood in the lobby on crutches for over 2 hours because once in a chair it is very difficult to get out. Then he had to go back the next day, where the attitude continued. In Wichita, the dealer was so kind to bring the papers to our house for signatures. I don't expect this in Orlando, but would it have killed them to bring them out to the car? More

From the time that I called the dealership and was able to make it in, to finally drive home with the vehicle that fit my wants/needs, I had a terrific experience. My sales person was Patricia and she lit to make it in, to finally drive home with the vehicle that fit my wants/needs, I had a terrific experience. My sales person was Patricia and she literally made me feel welcome the moment I stepped inside. She is very personable and was able to actually listen to everything, ensuring that throughout the process: I felt like I was making a great decision in my purchase. My finance manager was David, he is terrific! He made sure that he was honest with me about EVERYTHING and made sure that he was able to work with my budget. He and Patricia make a powerful team! From now on as long as they are in the business I will be sure to purchase all of my future vehicles with them. More

My experiemce here @ orlando west kia was great! i really want to thank Alexandra for all her help and the positive courage she gave me! Me being a first time buyer she got me in a great car with a great de want to thank Alexandra for all her help and the positive courage she gave me! Me being a first time buyer she got me in a great car with a great deal.. Alexandra gave me the best customer service i ever experience.. And i thank her for her kidness! YOU ROCK ALEXANDRA!!!! :) SINCERELY , Aisha Lopez More

I hated salesmen until this weekend. Rolando was honest and worked with me. He was knowledgable and walked me through the entire process. David was the finance man and told me he would "make it happen," an and worked with me. He was knowledgable and walked me through the entire process. David was the finance man and told me he would "make it happen," and did just that. Perfect 10 all the way! More

the sales erson did an excellent job in helping us get a car we were there to get a newer used car but ended up going home with a new car rolondo was courteous and was very helpful in helping us make our p car we were there to get a newer used car but ended up going home with a new car rolondo was courteous and was very helpful in helping us make our purchase rolondo was very informative on the vehicle we chose More

Just purchased a Kia Soul today from the Kia on W.Colonial Dr. in Orlando,Gemoi Elliassaint the sales man that greeted me as soon as I stepped out my car with a smile and a hand shake.Gemoi exceed W.Colonial Dr. in Orlando,Gemoi Elliassaint the sales man that greeted me as soon as I stepped out my car with a smile and a hand shake.Gemoi exceed my expectation as a Sales Associate.He was honest ,kind,and informative at every car I test drove.He also was very patient.and helpful with me.Gemoi made my buying experience a very pleasurable one. I also want to thank Jaun Fernandez the sales Manager,that was very helpful and patient also with working with me and the purchase of the car.Once again Thank you so much Gemoi and Juan for all you did today.I love my Kia Soul Sincerely Silvia Gomez More

VERY GOOD COSTUMER CARE!!! GEMOI WAS A GREAT SALES MAN, HELPED AND EXPLAINED EVEYTHING ABOUT THE CAR TO ME!! AND DAVID WAS ALSO VERY FRIENDLY! I WOULD TOTALLY RECOMEND WEST KIA TO MY FRIENDS, AND TELL THEM HELPED AND EXPLAINED EVEYTHING ABOUT THE CAR TO ME!! AND DAVID WAS ALSO VERY FRIENDLY! I WOULD TOTALLY RECOMEND WEST KIA TO MY FRIENDS, AND TELL THEM TO LOOK FOR GEMOI AND DAVID!! More