Greenway Kia West

First time buyer I had a great experience, buying my first new car. Gemoi was very helpful, he worked to get my husband and I approved so we could get in our new car. I had a great experience, buying my first new car. Gemoi was very helpful, he worked to get my husband and I approved so we could get in our new car. Thank you Orlando Kia West. Finance Manager did a great job explaining all the warranties and prices to us. He was even able to help us with out a lower APR which was very helpful.. More

Unbelieveable I found a 2009 Chevy Impala with 48,500 miles on the internet for $10,858.00 listed as BLUE in color. I called them and someone went out to the car an I found a 2009 Chevy Impala with 48,500 miles on the internet for $10,858.00 listed as BLUE in color. I called them and someone went out to the car and told me it was actually white with brown leather interior. I called the dealership the following morning to let them know I was coming from Cocoa to Orlando (42 miles) to get it. I got there and they told me it was BLUE again. Then manager John Daniel told me he was not going to sell me the car as it needs tie rods and the oil pan gasket along with some other issues like a broken motor mount and new front tires. Then he showd me a list of repairs and an estimate for $2800.00 I told him that was at least $1200 more than I should have to pay and I wanted MY service tech. Joe Teresi to do the work. He said I would have to sign a waiver and there would be no warranty. Also that the car would be sold "AS IS" to which I agreed. So I took the car to my auto repair shop off Clearlake Rd. in Cocoa. I found out that it needs struts not tie rods. Then i found out it needs a crankshaft seal not an oil pan gasket and the repairs would be $970.00 not $2800.00. So after I get 2 new Goodyear Intregrity Tires for the front, and do the wheel alignment for $330.00, the grand total was $1300.00 not $2800.00. thats a $1500.00 differance not the $1200.00 I was guessing AND I got the right issues fixed not the wrong ones. Joe treats me GREAT and he does not disrespect my girlfriend of over 10 years like the guy who works at Orlando Kia West (who i think is David Andrews) did by giving her "Dirty Looks" while we filled out paperwork and they detailed the car as we waited for 4 hours. Farid Nibrasse the sales associate was GREAT! He needs a promotion AND/OR a raise in pay in my opinion, for if it were not for his composure we would have "WALKED OUT" Patty the receptionist was very pleasant as well. More

good experience I got the best sales person in the world. Seriously never got a person trying very hard to get you a good deal. He never give up with me. Very patient I got the best sales person in the world. Seriously never got a person trying very hard to get you a good deal. He never give up with me. Very patient. I will recommend this dealer to anyone. More

William Cummings knows how to give an awesome & get you William Cummings the Hawaiian Credit King gets the job done when it comes to a car approval and the best price Thanks for the ALOHA William Cummings the Hawaiian Credit King gets the job done when it comes to a car approval and the best price Thanks for the ALOHA More

asli bayazit she was the best salesperson I ever had I would tell everybody to see asli I love my kia it was the best experience I"ve had when buying a new car she was the best salesperson I ever had I would tell everybody to see asli I love my kia it was the best experience I"ve had when buying a new car More

GOOD EXPERIENCE PATRICIA WAS VERY AWESOME SHE WAS THERE FROM THE BEGINNING TILL THE END. I WANT TO SAY THANK YOU PATRICIA FOR ALL YOUR HELP. IN TOTAL IT WAS A GOOD EX PATRICIA WAS VERY AWESOME SHE WAS THERE FROM THE BEGINNING TILL THE END. I WANT TO SAY THANK YOU PATRICIA FOR ALL YOUR HELP. IN TOTAL IT WAS A GOOD EXPERIENCE. More

ASLI, David, Charlie...Your Good People I Love Kia's ,this was my second. I was warmly welcomed on the phone and at Dealership. Sales person kept roaming from tabel to person burning the ca I Love Kia's ,this was my second. I was warmly welcomed on the phone and at Dealership. Sales person kept roaming from tabel to person burning the candel at both ends. Congratulations Asli.The big seller for Month of August.Which she accomplished by her hard working ethics. Asli is the sweetest ,warm hearted kind woman. I think we just happened to go there at end of Month and in the rush of her trying to achieve her goal of car sales. Some of our paperwork had gotten lost ,misplaced and unfortunetly caused us to miss a flight, And be poor ,for a week because :our down payment check was mistakenly deposited ahead of schedule and caused numerous over draft fee's. An unfortunate human error. But ...Do know they took care of problem and were very sympathetic. But I have to Honestly say they are Tolerant, Honest, Hard working , Caring people. I Love My KIA. I can only hope my review does this Dealership Justice, And those hard workers .their. Note I gave Average scores for Quality of work. for no work was done .yet More

Good experience Friendly, helpful and knowledgeable salesperson and finance person. Good dealership to deal with. We love the car and would recommend the dealership Friendly, helpful and knowledgeable salesperson and finance person. Good dealership to deal with. We love the car and would recommend the dealership to others. Good experience. More

Would recommend Donnie and KIA to all my friends and family. I have purchased many vehicles in my lifetime and this is by far the best experience that I have ever had. KIA not only has great vehicles now but a g I have purchased many vehicles in my lifetime and this is by far the best experience that I have ever had. KIA not only has great vehicles now but a great salesperson in Donnie. More

My first and last experience with Orlando Kia West I never again !! On the top of all my bad experience in this place. Right now my Insurance card ID is missing and they gave me somebody else insurance I never again !! On the top of all my bad experience in this place. Right now my Insurance card ID is missing and they gave me somebody else insurance ID card. They make me believe that the car will be approved by Kia Finance , They ask me for personal information without been approved it by the bank, the saleswomen change my tag from my trade in car to the new car. They let me to take a car from the dealer that it wasn't approved by the bank putting me in the risk of possible accident and legal problems. I CALL HER AND SHE TOLD ME"'that it was possible that she gave me somebody else private information but she was sure that she return to me my ID''. This comment shows that she don't care about her mistake of given somebody else ID to another person . In the same way somebody else have my information. She didn't tell that she will double check her papers works. This is very WEIRD and SUSPICION the way that this place try to sell cars . This happens to me on LABOR DAY, they make me waste more than 4 hours instead of be honest with me and let me go. I couldn't keep going with my car shopping to another dealers , they were acting making me believe that were working with the numbers and payment directly with Kia financial . When finally they make me believe that I got what the deal that I was looking for the sales women send me to the financial office , In the office the guy make a comment "' OH THIS IS A GOOD INTEREST FOR A CAR!! it was supposed to be 5.25 percent. He was acting in front of me. He makes sign a lot of papers and the end he told to come next day to sign the last document because the bank wasn't open at that time , he told that the payment on that page that they usually fill out for you didn't change. He told me "" this paper is the same as this one at the same time that he was making reference holding in hands the doc that I was supposed to sign the next day ( Tuesday). When I went on Tuesday around 7:00 pm they make me wait, They came to me with another story and more lies. The interest was higher and the monthly payment was higher. I gave then the new car keys and I took my car back home. Thanks God I find out the true about how they make profit base on lies and been dishonest and not professional. More