Greenway Kia West

I liked the most attention. Besides being very good car, I was very happy with the competent services of the seller. I loved to have bought the vehicle. The service was great. thanks, domingos palmieri I was very happy with the competent services of the seller. I loved to have bought the vehicle. The service was great. thanks, domingos palmieri. More

luis was very nice and helpful. His honesty and knowledge was very refreshing. It was time for my 15,000 mile services, Luis made me aware of it, but he didn't scare me like alot of dealers do when they know was very refreshing. It was time for my 15,000 mile services, Luis made me aware of it, but he didn't scare me like alot of dealers do when they know something is needed on your car, and pressure you in to getting it done right then. I was please to make another appointment to come back that following wendsday to have the service done. Thank you Luis so much. God Bless. More

My buying experience was okay, but there it ends. The door handle was broken, one was ordered, but it was the wrong one. Finally, the correct door handle came in only to find that it wasn't the handle i door handle was broken, one was ordered, but it was the wrong one. Finally, the correct door handle came in only to find that it wasn't the handle itself but another part. That is being ordered. Before buying the car, I asked Mr. Diego if we could have the part fixed in Jax where we were moving to, and I was assured that was absoutely no problem. Until I had finished signing, every one was very compliant. Now, if and when the correct part comes in and if and when I am called to have it installed, I must make a 4 hour round trip. This is over and above the other two times I have gone to the dealership to have it fixed. I have called Mr. Diego to discuss this problem, he assured me he would talk to his manager. Have I heard back in 2 weeks? You guessed it....no. Furthermore, the detailing was extremeblly poor after we waited over an hour to get the car. At servicing, I had a stash of quarters in the cup holder that were missing. More

Diego was awsome, fast, freindly and he new his vehicles, great selections as well. My overall experiance was awsome!!! I would recommend to my friends and family. great selections as well. My overall experiance was awsome!!! I would recommend to my friends and family. More

Very friendly environment....they assisted me in a very courteous way. Bought a brand new Kia and I am very happy with the car and the service they provided. courteous way. Bought a brand new Kia and I am very happy with the car and the service they provided. More

Went here to purchase a new Soul, this was the best buying experience ever..It took less than 10 minutes to get finance approval. There was no pushy sales men and David was quite charming. He had a job buying experience ever..It took less than 10 minutes to get finance approval. There was no pushy sales men and David was quite charming. He had a job to do he did so without any of that pushiness that so many salesmen unfortunately posses to sell a car! Will I recommend this place? You bet and I will send them to David Andrew. Thank you Orlando Kia it was a pleasure/ Laura & Jim Sweet More

We visited Orlando Kia West(OKW) on a Sunday to test We visited Orlando Kia West(OKW) on a Sunday to test drive(and subsequently purchase) a vehicle we found on their website. We were on a tight schedu We visited Orlando Kia West(OKW) on a Sunday to test drive(and subsequently purchase) a vehicle we found on their website. We were on a tight schedule, so they did their best in getting all the paperwork together quickly. We didn't like the fact that they tried to push us to take the vehicle home that day, we wanted to wait until the deal was complete. We paid cash for the vehicle, so we had to wait until the bank opened the following day to return with a certified check. We returned to Orlando Kia West(OKW) on Monday morning to complete the transaction and take delivery of our vehicle. Our salesman, Scott Cherney, walked us out and was about to give us a dealer ratings card to fill out....until we found a small problem. Shame on us for not checking out the vehicle a little better, but shame on him for running to hide inside when I mentioned it. No biggie, we had our mechanic take care of the issue with the truck, and here I am to take care of that review he wanted(but later didn't want). We paid to have a tag transferred, but since there was lien that had not yet been released they had to issue a temp tag. They told us the lien would be released and our tag transferred in about 3 weeks, but if it took a little longer they would send us a new temp tag before the 1st one expired. About 2 weeks after we purchased the truck I discovered that the lien still had not been release so I called and spoke with Oludare Baloye "Olu" in the finance department at OKW. He assured me that everything would be taken care of in a timely manner. The temp tag was set to expire on July 5th. On July 2nd I called Oludare Baloye "Olu" to inquire about the title and registration(tag) again. He told me it's all a process, it takes time, they are a big company so they know what they are doing, he even tried to say that they couldn't issue the tag because the DMV was closed(funny, they printed a tag for us on a Sunday when we originally bought it). So I asked him to explain the process, he couldn't. I asked him if I would have a new tag before the old one expired, he said he would send it out. Don't forget it's Saturday, July 4th weekend, a federal holiday, and the tag expires Tuesday. I ask him how we can drive a truck with an expired tag, he says "oh the cops are pretty lenient, they'll understand", I respond "My husband has a commercial driver license that he depends on to put food on our table, he can not and will not take a chance because of your mistake. I need a new tag before this one expires". He pretty much told me that he wouldn't deliver or have any of their employees deliver and I would have to wait until fed ex could bring it to me. But then "Olu" says he will see what he can do and promises to call back in a few minutes with a resolution. He never called back. On July 3rd, we called OKW and left multiple messages for both "Olu" and Azmir Jusic (general manager), all of which went un-answered and un-returned. July 4th we called again and left more messages with no response July 5th we called again, this time Idel Suira, Customer Relations Manager, calls back. My husband speaks with him and gets no further than I had in previous days. He told my husband they didn't have enough staff to send someone with the tag and we would have to wait for fed ex to deliver the tag on or about July 6th (the day AFTER it expires). I called the dealership back and spoke with Tony Maier, Finance Director (and "Olu's boss?). Finally, someone who was willing to find a remedy instead of make excuses. He found a salesman, Chad Morley, (not our salesman) to bring us the tag after his shift ended. So at a little after 9pm at night on July 5th(the day the tag expired), Chad Morley (Super nice guy) delivered the tag to us. I sincerely hope he was compensated for his time and gas, because he drove over an hour to our house, then had close to an hour drive back to his house at 9 o'clock at night. So here we are again, 4 days until our 2nd temp tag expires. They still haven't: transferred title to our name, transferred tag to new vehicle, or issued a new temp tag. They did finally get the lien off the vehicle, but it's still in the old owner's name. State law says they should have transferred it to us within 30 days. I just don't understand why there is such a problem with them transferring the title and tag. We paid them in full for the truck, title/tag transfer, and everything else before we ever drove the truck off the lot. We would never recommend this place to anyone! We've seen mixed reviews for this dealership, but gave them the benefit of doubt. We love the vehicle, just not the dealership/title/tag issues. More

I am a repeat customer at West Colonial Kia. Al Roman was very friendly and professional. When it came to the financing and getting me the best deal, he took into consideration my family needs as well as my very friendly and professional. When it came to the financing and getting me the best deal, he took into consideration my family needs as well as my financial situation. He didn't quit till I was a satisfied customer. I would recommend this dealership to anyone. Ask for Al Roman, he really does want to see ya in a KIA. More

Anas was very helpful and he did not have us waiting all day like some salesmen. He was polite and made this experience a fabulous one. day like some salesmen. He was polite and made this experience a fabulous one. More

WOW I HAVE NEVER SEEN SO MANY FAKE REVIEWS! I'll make a LONG, LONG story short. Basically they used every sleazy used car sales tactic in the book. We went to buy a used car but it did not make it all th LONG, LONG story short. Basically they used every sleazy used car sales tactic in the book. We went to buy a used car but it did not make it all the way through our test drive. It somehow took an entire week to replace a water pump!?!? (Engine damage much?) Among other things, we asked for and were granted a 90 day warranty on the car because it broke down on our test drive. When we get into the finance office, literally everything we were told by the sales staff was untrue, and the finance guy starts raising his voice when I get upset... We talked to every 'manager' (including the GM) and no one seemed to care that the staff was trying to royally screw us. I would recommend going here if you enjoy being lied to. More