Greenway Kia West

I had an amazing experience buying my new car! I really wanted to get back into a KIA. It was the best quality I've ever had in an economy vehicle. Michelle and I had been emailing back and forth and she w wanted to get back into a KIA. It was the best quality I've ever had in an economy vehicle. Michelle and I had been emailing back and forth and she was great. I liked the fact that there was never any pressure. She was so helpful and available without ever pushing like so many places I had dealt with in the past. I knew she was the person to help me. I got to the dealership and she was even better in person! She was sincerely interested in helping me find what I wanted, NOT what they needed to sell that day. She got Vahid to help me and together they got me into a better car than I thought I could afford, at a deal I knew I couldn't pass up. I was in a cheaply made vehicle, I was upside down on my loan really bad, and I do not have great credit. None of that mattered! Michelle and Vahid were ready to get me a great deal, and they did! I never dreamed I would be driving a beautiful new Forte off the lot. I am so happy with this purchase and the car is so much better than I even expected. I would definitely recommend them and take my family and friends there to get their next vehicle. More

I was very pleased with the price :-) The associates at Kia have awesome customer service skills. Very helpful also access the needs of the customer. Kia have awesome customer service skills. Very helpful also access the needs of the customer. More

I would recommend this dealership to anyone looking to buy a new car.My salesman Gemio Elliassaint was very friendly and professional.All of my questions were answered and I was given lots of information buy a new car.My salesman Gemio Elliassaint was very friendly and professional.All of my questions were answered and I was given lots of information on the car that I was interested in.They we able to work out the price and the payment that was right for me.Because of this dealership and my experience with them I am PROUD to be a owner of a Kia. More

Both salesmen were very easy to work with. Both knew our price range and worked with us. Would definately recommend Rabii Chatoui and Anas Lazaar to others looking for a new car. We were in a tight situat price range and worked with us. Would definately recommend Rabii Chatoui and Anas Lazaar to others looking for a new car. We were in a tight situation with a broken vehicle and needed to get something right away. They were there to help us out! Thank you! More

Andrew was was a pleasure to work with I have no problem reconmending any of my friends to him to purchase a new or used kia. I'm a happy customer. Thanks Andrew Kimberly Reddick reconmending any of my friends to him to purchase a new or used kia. I'm a happy customer. Thanks Andrew Kimberly Reddick More

The one word that comes mind when I think about Guss is super he is the best car sale person I have ever had the pleaasure of dealing with he made me feel every comfortable even when I wanted to give up h super he is the best car sale person I have ever had the pleaasure of dealing with he made me feel every comfortable even when I wanted to give up he stuck with me I can truly say Orlando Kia West has an outstanding salesperson on their team, and its my pleasure to have him work on my sale , and I most diffently will recommend him to my peers. Thanks so much Guss Kimberly Reddick More

I would like to thank mr romero for being so attentive to my needs. He took the time to explain all my options and sold me a great suv. thank you mr romero. Orlandokiawest is the best! my needs. He took the time to explain all my options and sold me a great suv. thank you mr romero. Orlandokiawest is the best! More

I worked with Gus Romero. Good guy, retired military and he showed us the car we wanted without all the extra crap where dealers try and put you in something you don't want. The main reason I went there is he showed us the car we wanted without all the extra crap where dealers try and put you in something you don't want. The main reason I went there is because I needed something quick and all I had was $500 to put down. I called them and told them what I wanted and what I had and they said "Say no more. Just come in and we will take care of you". I got a 04 with under 100,000 miles and they put new tires on it. I've never seen a place put new tires on a used car. It's just a lot a dealership talk that talk but are all BS just to get you in a car. But it's my wife's first car to help her build her credit. Good people there.....and a lot of them. It was like 20 people at work that day. So they all seemed like Gus so I'll go back there for the wife's next car. More

Unfortunately I have to change my previous review of this dealership as I am very disappointed. First let me start by saying Anas Lazaar was an excellent salesman. He got the job done, I purchased a truck. H dealership as I am very disappointed. First let me start by saying Anas Lazaar was an excellent salesman. He got the job done, I purchased a truck. However, it took several trips to the dealer to finalize this sale (not his fault), and it is still not complete as to myself being a satisfied customer. I requested several times to be given a due bill for a tire sensor (this was on a Sunday). Several different people told me repeatedly it was not the tire sensor. I was finally given a due bill and returned the next evening (Monday) to finalize the sale and take care of the due bill. Again I was told several times it was not a sensor. The service dept put air in the tire and the light was still on. Due to time restraint in the service dept I agreed to return on Saturday. When I returned Saturday I was told the tires were replaced at some point prior to sale and the tire codes had to be reset, but Kia could not do that because it was a Nissan truck. So my concern after hearing this news is how could it have been properly inspected before being placed on the lot for sale in the first place if Kia could not reset Nissan codes? Then I was told Kia would have to make an appointment with the Nissan dealer across the street to reset the codes. This would have made the 4th 40 minute trip for me. I questioned why if this was so easy couldn't they just drive across the street and have it done since I live 40 minutes away. I was told Nissan service dept was booked for the day and there were no other options. Guess what, I drove directly over to Nissan and had the truck checked myself. No waiting! $250 later it was a tire sensor!!! I paid out of my pocket to have a repair done that was supposed to be taken care of per a due bill by this dealership. So now it appears I am out $250, plus my time and gas for all these trips back and forth. Once the repair was completed and paid for out of my own pocket I drove back across the street with a copy of the due bill and repair receipt showing it was the tire sensor. Of course no one was there to issue a refund or discuss this matter. 5 days later and daily phone calls about this matter.....still no refund. So another 40 minute trip I must make on Saturday to discuss this matter again! Maybe Joe Rossi will be there to discuss this matter with me since his staff has no answers. If you ask me how I feel about my purchase, I didnt get a good deal and I am very unhappy with my purchase as it has left a bad taste in my mouth. Right now, I cannot recommend this dealership to anyone and I will openly discuss this matter to anyone who asks! More

Well I went there with low expectations due to my lack of credit situation, but they were able to work with me and get me into a really nice 09 optima. Thanks for the help. credit situation, but they were able to work with me and get me into a really nice 09 optima. Thanks for the help. More