Greenway Kia West

Above and Beyond Anas Lazaar and Patricia Miller both were so patience and went above and beyond to make sure I got out of the bad situation I was in and into a new ca Anas Lazaar and Patricia Miller both were so patience and went above and beyond to make sure I got out of the bad situation I was in and into a new car. Also with me being ex-military, they definitely made me feel that they appreciated my service. A very big THANK YOU to you both. More

The moment you leave the lot you are trash to them We bought two cars from Orlando Kia West in a week. You would think that would mean you would get a little respect when the deal is done. That is FA We bought two cars from Orlando Kia West in a week. You would think that would mean you would get a little respect when the deal is done. That is FAR from the truth. As we were about to get in the first Soul and leave I noticed a chip in the door handle. The sales rep was justifiably bother by this and he promised it would be taken care of the "next day" that they would call us. It's MONTHS later. We were told there was a referral check, even silly things like a stuffed hamster were promised to us. NOTHING. I have called multiple times trying to get help, I have every excuse imaginable. Apparently they don't use computers because someone always has to go "look something up" to see where that check is. When asked why they haven't called us about fixing the door they responded with "Well we were waiting for you to come down". WHAT? So we should randomly just come on down not knowing if you even have the part? When I emailed service to see if they had they part they asked for the VIN then NOTHING. The person went on maternity leave and didn't even bother to have someone respond to her emails. Then I got some "Customer Service Manager" who said he was going to "take care of it all". He acted interested, he gave me some story about how the shop was being refurbished and now this was the reason they hadn't done anything. He said wait a week. Another month passes. Today I get my registration asking me to renew tags and guess what......they haven't even changed my registration. So now I am driving around in a car for three months with plates that technically belong on a different car. What I call tonight CHARLIE does what he does best, he pretends to listen then put me on hold but not until after saying "okay buddy". I am not your buddy, I am a paying customer and you should treat me as such. ALL I want is for them to do what they say they will. More

2017 Kia Sportage Our sales person, Jean Tefouet, was knowable, courteous and a pleasure to deal with. He actually listened to what we had to say and did his very best Our sales person, Jean Tefouet, was knowable, courteous and a pleasure to deal with. He actually listened to what we had to say and did his very best to accommodate our wishes. I will definitely recommend Jean to anyone who may be looking to purchase a Kia. Also, our experience with Anas Lazaar, who did our financing was absolutely more than satisactory. More

What would ive done without them!!! What a wonderful place!!! they are the best!!! I would highly recommend this dealership! they took a nightmare and turned it into a dream for me!! the What a wonderful place!!! they are the best!!! I would highly recommend this dealership! they took a nightmare and turned it into a dream for me!! they have the most wonderful people skills!! they are SO willing to go above and beyond for me! I am already looking forward to the next purchase with them! 💗 Our credit was a big challenge but they was able to find the perfect vehicle for us they was able to get us approved. We are very happy with our vehicle. This was our first purchase from Orlando Kia west and I'm sure it wasn't the last. Great group of people. even though we were there till late yesterday 9/27/16 with our girls but it was worth all the wait :) thank you, thank you I wish I could give a million stars to them More

Smoth yransaction and buy Great experience with my trade and buy. Thank you for the great time and my new car. Eveeyone was very friendly and exited to help. Great experience with my trade and buy. Thank you for the great time and my new car. Eveeyone was very friendly and exited to help. More

AWESOME SERVICE Michael was an awesome salesman and very humble guy. I walk in with little faith and left with an am Amazing car. If I had to recommend someone it wou Michael was an awesome salesman and very humble guy. I walk in with little faith and left with an am Amazing car. If I had to recommend someone it would be him. Also management alberto ahumada work his magic. I really appreciate all that was involve. 5stars More

It was a very Rewarding experience I would like to thank William Sanchez,he was a very helpful and kind salesman.i would hardly recommend my friends to Orlando west Kia. I would like to thank William Sanchez,he was a very helpful and kind salesman.i would hardly recommend my friends to Orlando west Kia. More

Michael was amazing Michael was very helpful kind and respectful. I knew what I want when I walk in and Michael did not try to push anything on me . Michael made sure th Michael was very helpful kind and respectful. I knew what I want when I walk in and Michael did not try to push anything on me . Michael made sure that the vehicle that I purchase met all my need.I give him five etrax stars for being so concerned about my fiance when he was in so much pain the frist day I met Michael .Michael call me the next day while we were in the hospital to make sure he was okay. More

Amazing service!! I was lucky enough to have Trenda help me out through the whole process. She was fantastic! She's attentive, extremely personable and a pleasure to de I was lucky enough to have Trenda help me out through the whole process. She was fantastic! She's attentive, extremely personable and a pleasure to deal with. She doesn't pressure you into anything. She's there to answer your questions and help any way she can. I would definitely buy a car from her again and if you plan to shop at Orlando Kia West, ask for her! Also the finance manager Lazaar was awesome as well. He was a pleasure to deal with too and very personable. Usually car buying experiences can be horrific to say the least, but everyone here was amazing! More