Greenway Kia West

Great experience with extended warranty repair! I purchased my Kia Optima in 2009 in AZ. At the time of purchase, I also paid for the extended warranty because I wanted to keep this car a long time. I purchased my Kia Optima in 2009 in AZ. At the time of purchase, I also paid for the extended warranty because I wanted to keep this car a long time. I had 10 yrs or 100,000 miles. I noticed my dash board electronics were not working properly a month ago. I’m not quite at 100k or 10 yrs but getting close. I have moved back to Orlando FL and took my Kia in to have the dash electronics checked out. Everything that was wrong was covered under the extended warranty. The service dept had to order a couple parts for replacement. It took a week but the service dept kept in touch with me and were very professional and friendly. I am super happy with the performance of my Kia and both dealerships that I have worked with. My first Kia. I recommend the vehicle and company based on my good experience in sales and service. More

Very friendly and courteous staff I felt very comfortable once I got going with my business. Return next day to complete transaction was a pleasure doing business with the staff. I felt very comfortable once I got going with my business. Return next day to complete transaction was a pleasure doing business with the staff. More

Terrible Customer Service We received terrible customer service. We were railroaded into our deal first of all. The sales associate never followed up to see how we were enjoy We received terrible customer service. We were railroaded into our deal first of all. The sales associate never followed up to see how we were enjoying the vehicle. I reached out to the manager and heard nothing in reply. I have never been contacted about an issue with my window that I have from day one. I love KIA but will never go back to this dealership again. I will take my service somewhere else. More

Girl you rock!!! This is my 4th car with this dealership and till this day they never disappoint me. I will continue to be a loyal customer with Orlando Kia West. Nils This is my 4th car with this dealership and till this day they never disappoint me. I will continue to be a loyal customer with Orlando Kia West. Nilsa it was my first time working with you but you definitely proved to me that it's girl power all the way. Thank you for all your effort and help. Continue to have that commitment with your customers. Gabriela Rivera More

Professional and honest Very professional service department, kudos to Toni and Woody that took very good care of my 4 hours that I had to wait to solve all my car issues. Th Very professional service department, kudos to Toni and Woody that took very good care of my 4 hours that I had to wait to solve all my car issues. Thank you. More

Frustrated I waited 5 hours for my car to be done that is unacceptable I do understand they were busy and I didn’t have an appointment but 5 hours is too long I I waited 5 hours for my car to be done that is unacceptable I do understand they were busy and I didn’t have an appointment but 5 hours is too long It was suppose to be be done by 1 pm that led till 2:30,3:15 and finally 3:45 so from 10:30am to 3:45 pm it messed up my plans with friends I was so frustrated and annoyed More

2018 Kia Soul Thank you Patricia Miller and Kia team for helping with my dream car. Patricia was heaven sent in helping me fully understand the car buying process s Thank you Patricia Miller and Kia team for helping with my dream car. Patricia was heaven sent in helping me fully understand the car buying process she is very friendly and knowledgeable. I really felt like I was apart of the Kia family. Marcel was very kind and helpful as well. I couldn’t have ask for a better experience and I’m enjoying my new vehicle. Thank you again for the follow up calls to see how I’m enjoying the new car and also to remind me that you are just a call away if I have any questions. This truly means a lot! More

Best experience I just recently traded my car in thanks to Domingo ! He helped me all my needs and was there every step of the way ! I didn’t walk in thinking I about I just recently traded my car in thanks to Domingo ! He helped me all my needs and was there every step of the way ! I didn’t walk in thinking I about would be trading my car but I drove away in a new one ! More

Excellent service and attention Went to the Dealer Kia West in Orlando FL and my representative Jairo Paez help me a lot thru the process of getting a new car he’s very understanding Went to the Dealer Kia West in Orlando FL and my representative Jairo Paez help me a lot thru the process of getting a new car he’s very understanding and will help you out, go and check with him he’s bilingual also so you won’t have any problems with communication More

Azmir and his Staff are awsome! The first SUV I bought was from Azmir was in 2010 and I have bought 5 more Kia's after. The Sales department is stellar! Azmir, assigned a sales perso The first SUV I bought was from Azmir was in 2010 and I have bought 5 more Kia's after. The Sales department is stellar! Azmir, assigned a sales person to us who even took the time to walk us over and introduce us to the service department. My wife, daughter and son are treated great by all the staff. So I thank you Azmir for continuing to make our buying experience the BEST! Sincerely, Michael More