Greenway Kia West

Single worst (almost) buying experience I have ever had. I’ll cut to the chase...I live in Georgia, worked out the deal with Hicham Malahimi of Orlando Kia West on a 2015 Certified Pre owned Sorento. We work I’ll cut to the chase...I live in Georgia, worked out the deal with Hicham Malahimi of Orlando Kia West on a 2015 Certified Pre owned Sorento. We worked out all the figures, all good. I bought my plane ticket to Orlando (lost that $$) had everything worked out and then BOOM....the price he gave me ($18,990) advertises on their website was for “existing” customers only. When I argued with this lying xxx , he tells me it’s written in some obscure place in the sales contract. I then proceeded to tell him to go...well, to do something that is physically impossible. Then I hung up on him. I will make it my mission to tell everyone I know in Orlando, Kissimmee, Leesburg and The Villages just what a crooked business this place is. They tried to beat me out of $1000.00. I will make sure they lose hundreds of thousands in sales. I have all the texts and e mails to backup and verify what I am saying. Somehow they have an A+ rating from the better business bureau. But if you pay the BBB (a private for profit non government agency) a $500 annual fee, they’d give Anyone a A+ More

My Happiness My experience was a great one Patricia Miller was the best sale consultant she satisfied all my needs on what I was looking for her patient and gratef My experience was a great one Patricia Miller was the best sale consultant she satisfied all my needs on what I was looking for her patient and grateful attitude made my experience a even better one! And Anas Lazaar the Finance Manager came right on in to make sure I was walking out the door happy with my new purchase 2017 Kia Forte EX. I want to say Thank you Guys from the bottom of my heart ?? More

Bad sales practices Fast talking sales people and finance guys who misslead you. Then you play xxxx trying to get it Corrected. Word to the wise, read over all the pap Fast talking sales people and finance guys who misslead you. Then you play xxxx trying to get it Corrected. Word to the wise, read over all the paperwork before you sign. If they say “this is the final day” RUN out of there!! More

Hichaim sucks Hichaim did not provide me with what i asked for instead he was so stuck on selling me a car over MY budget and failed as a salesman . I understand y' Hichaim did not provide me with what i asked for instead he was so stuck on selling me a car over MY budget and failed as a salesman . I understand y'all get more money off the newer cars but I'm 25 and have spent the past 3 years reseachring and making sure this was the right thing for me to finance a car , I wanted the 2013 kia optima , I told him that i was already looking for cars under 10k he proceeded me tell me the bank doesn't approve much on those cars which is xx, I test drove a 2016 hyundai elantra nice car but i didn't want a new car until I got used to making payments . He totally ignored everything . He was disrespectful and tried to play me because i was a young female that came alone and he thought he was going to play me . I know about dealership fees and how they are not mandatory and it can be negotiated . I have done so much research on what to ask if he would have had more respect and time to really try to help me instead of telling me I need to help myself . I'm totally complaining and I don't appreciate my credit being ran so much and didn't even have someone really listen to me . Worst experience as a first time buyer . We ended up agreeing on a reasonable down payment but I never got to look for something I wanted. Im . I wasn't ready for a new car , I pay my bills alone and don't have much family to support me . The least he could have done was meet me at some point on what car I actually wanted. I had no problem putting up 1k , I may have not have it all at once but I could have saved it up in 2 pay checks. But I rather stick to the first car place I got approved for the interaction was totally different from them vs y'all. I was on the bus all morning and afternoon too feel disrespected as a person who was trying to live within their means not going above and beyond because it looks nice .there are actual people who want to be ahead in life and not behind I'm sorry I'm not rich to give out money through my xxx . Worst experience hands down but I walked out proud not committing to something I know I wasn't prepared for . More

Great experience and services, very professional. Excellent customer service and technicians, Keon was very professional. at KIA west location. Service was oerformed in a timely manner and experience Excellent customer service and technicians, Keon was very professional. at KIA west location. Service was oerformed in a timely manner and experienced staff.Highly-rated More

Oil change Came in for an oil change. Car was ready at promised time. Complimentary car wash and vacuum left a lot to be desired. car was still dirty. Came in for an oil change. Car was ready at promised time. Complimentary car wash and vacuum left a lot to be desired. car was still dirty. More

Horrible customer service! Disgusted with my experience with the service department at this dealership. The lack of customer service is absolutely unbelievable. They do not comm Disgusted with my experience with the service department at this dealership. The lack of customer service is absolutely unbelievable. They do not communicate with their customers. They don't return your calls and keep you standing around without acknowledging you. But they are QUICK to take your money. Go elsewhere don't waste your time. More

Service I took my car to a scheduled service appointment. Oil change to be exact the service was excellent. The cashiers as well as the gentlemen in the servi I took my car to a scheduled service appointment. Oil change to be exact the service was excellent. The cashiers as well as the gentlemen in the service department provided and excellent quality of service. More

Great! Kia is the best no questions ask I traded in my car with no problem everyone was nice and friendly didn't take long at all Kia is the best no questions ask I traded in my car with no problem everyone was nice and friendly didn't take long at all More

Great customer service We have always fond our service experience at Kia West Orlando to be wonderful. Always courteous, helpful and considerate of our time, the car wash & We have always fond our service experience at Kia West Orlando to be wonderful. Always courteous, helpful and considerate of our time, the car wash & gas are added benefits. Angel our new rep is upfront and helpful. More